Health Insurance Technician
Resume:
EVETTE L. ESTRADA
*****************@*****.***
EDUCATION
Miami-Dade College (63 credits completed)
• In the process of obtaining Associate’s Degree in Business Administration
• Maintained 3.0 GPA
La Salle High School 1996-2000
• Maintained 3.4 GPA
QUALIFICATIONS
• Bilingual (English and Spanish)
• Proficient in Microsoft Word, Excel, and PowerPoint
• Capable of learning multiple software programs
• Excellent communication skills with co-workers and clients
• Effective leadership abilities
• Highly organized and responsible
EXPERIENCE
Country Club Animal Hospital, Miami
Promoted to Manager, Accounts Receivable 8/2006 to present
• Solely Responsible for Accounts Receivable in both Country Club locations (Miami
and Miami Lakes)
• Created internal accounting system, previously non-existent, to successfully
organize accounts and maintain information that is consistent and up to date
• Process payments via phone, mail, and in-person
• Assist clients with questions and concerns regarding services rendered and
balances
• Mail out weekly statements and correspondence related to overdue accounts
• Arrange payment plans with clients and/or turn over to collection agency
• Solely responsible for advising collection agency of payments made to existing
accounts
Pharmacy Receptionist 3/2002 to 7/2004
• Discharged patients and processed payments
• Prepared medications for hospitalized and boarded patients
• Educated owners on how to properly administer medication to pets
• Maintained inventory
• Confirmed patient appointments
• Performed daily patient follow ups
• Answered telephones
CVS Pharmacy 9/2004 to 7/2005
Pharmacy Technician
• Lead cashier/technician
• Typed, filled, and dispensed prescriptions
• Called doctors’ offices and health insurance companies to verify patient information
• Maintained inventory of pharmacy medications and supplies
• Organized pharmacy work stations
• Addressed customers’ health questions and concerns
• Recommended over-the-counter treatments
• Answered telephones
Eckerd Drugs 2/1997 to 3/2002
Pharmacy Technician
• Typed, filled, and dispensed prescriptions
• Called doctors’ offices and health insurance companies to verify patient information
• Maintained inventory of pharmacy medications and supplies
• Organized pharmacy work stations
• Addressed customers’ health questions and concerns
• Recommended over-the-counter treatments
• Answered telephones
Winn Dixie Supermarket 03/1996 to 2/1997
Cashier
• Responsible for register overages and shortages
• Interacted daily with customers in a professional manner
• Maintained clean working environment
REFERENCES
Luis Alvarez, DVM
Country Club Animal Hospital 305-***-****
James Bogdansky, DVM
Country Club Animal Hospital 305-***-****
Evelyn Rodriguez
CVS Pharmacist 305-***-****
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