Mailene Ogalino-Cline

**** ***** ***** ** *****: 360-***-****

Snohomish, WA 98296 Cell: 425-***-****

abg8rt@r.postjobfree.com

Objective

Events Manager

Executive Summary

Senior Event Manager with experience managing high level corporate, association and social clients. Area of

expertise include conflict management, employee training, leadership and relationship-building skills and

managing all levels of multiple projects including budgeting and administration.

Core Qualifications

● Comprehensive knowledge of personal

● Positive, result orientated and can work

computers and various property specific

under pressure.

applications, such as Delphi, Meeting

Matrix, Event Pro, Word, Excel, Outlook

● Great communication skills and ability to

and Internet.

work with a diverse group of team

members including sales managers and ● Knowledgeable with legal and

food and beverage staff. contractual agreements

● Experience in food and beverage

operations.

● Well-organized, detail oriented with

excellent follow-up.

Professional Experience

Senior Events Manager 01/2006 - Current

Future of Flight Aviation Center Boeing Tour Mukilteo, WA

● Managed all of the special events (Social, Corporate and Association) at the Future of Flight

ranging from ten person meeting to high end galas and airplane deliveries.

● Maintains high visibility in the surrounding community and in the hospitality community as

appropriate.

● Makes face-to- face sales calls.

● Solicit group business for the Future of Flight.

● Support the Director of Marketing

● Attended international trade shows such as ITB Berlin and Mid Atlantic Conference in Iceland

● Built customer relationships between Future of Flight and Airplane suppliers such as: Rolls Royce,

Pratt & Whitney, GE, Fluke, Crane Aerospace etc.

● Partnered successfully with Boeing Customer Relations.

Conference Service Manager 08/2003 - 12/2005

Fairmont Olympic Hotel Seattle, WA

● Coordinate the activities of the conference personnel and room reservation team to make

arrangement for group meeting and conferences.

● Act as a liaison between the sales and operations department of the hotel. Ensure a successful

event for clients to include: all of the client's needs are met, communicated accurately and

efficiently to all departments of the hotel.

● Worked closely with the following departments: Sales Department, Front Office, Director of Sales

and Marketing, Catering and Banquets, Executive Chef and outside vendors

● Obtain all rooming lists, monitor rooming list cut off dates, get all menu details, meeting room

setups, refreshment break needs, postings, and any other additional needs of the client to ensure a

successful event at the property.

12/2000 - 08/2003

Conference Service Manager

Olympic Hotel Seattle, WA

● Develop a cost proposal for customers, and ensure the function proceeds within budget guidelines

and produces revenues.

● Assists customers in selecting the facilities and services they need. This includes giving tours,

providing insight on services and amenities and suggesting entertainment or services needed by

the customer.

● Coordinate all required facilities, equipment, travel, overnight accommodations, as well as food

and beverages. Include working with other internal and external staff such as food and

beverage managers, audio/visual equipment providers and entertainment to supply necessary

amenities.

● Manage staff and services to ensure the conference runs smoothly during the scheduled time of

the event.

● Worked closely with the following departments: Sales Department, Front Office, Director of Sales

and Marketing, Catering and Banquets, Executive Chef and outside vendors

Restaurant Manager(The Georgian Room, Shuckers, The Garden Court) 07/1996 - 12/2000

Four Seasons Olympic Hotel Seattle, WA

Creating and maintaining a budget, planning staff schedules

●

Supervise a team of 30 employees

●

Working with the executive chef to determine menu items

●

Managing customer relations

●

Dealing with staffing issues

●

Ordering supplies

●

Keeping the restaurant in compliance with health codes, etc.

●

Education and Affiliations

Bachelor of Arts: Western Washington University – Psychology and Sociology 1996

Member of SCLA and SCVB, PCMA and MPI

Contact this candidate