DOMINIC H. GAUDIO

**** ****** ***** **., #**** Reno, NV 89523 480-***-**** abg8q5@r.postjobfree.com

PROFESSIONAL SUMMARY

Results oriented management professional with experience and expertise in software development, SaaS web base e-

commerce, product management, multi-department operations, program/project management, marketing, social media,

customer service, strategic planning and contract negotiations. Results oriented strategic and tactical decision-maker.

Successful track record in business process analysis, product development and information technology disciplines.

Comprehensive knowledge and expertise in software, gaming, telecommunications and hardware manufacturing industries.

Build and manage creative, energized and focused business teams. Core competencies include:

Business Development / Sales Plans Operations and Business Goals

Program Management / Planning / Execution Business Process Improvement

Contract Management and Negotiation Budgeting, ROI, P&L Management

Product Roadmap and Launch Multi-departmental Communication

SELECTED ACHIEVEMENTS

• Manage the business process with department heads – engineering, sales, and manufacturing.

• Managed budgets and P&Ls for web based enterprise software products.

• Directed IT/Technology programs, projects and operations.

• Developed, launched and implemented multiple software enterprise products.

• Managed Strategic Partners, Engineering, and Sales in developing products.

• Directed subcontractors ensuring quality and timeliness of deliverables.

• Negotiated multi-million dollar contracts with vendors.

• Developed marketing collateral and product catalogue/roadmap for 80 SW products.

• Managed $14 M budget and 200 people for marketing and customer service operations.

• Created marketing plans, promotions, social media and direct / database marketing campaigns.

PROFESSIONAL EXPERIENCE

Warriors of Comedy, LLC.

DIRECTOR OF MARKETING (CONSULTANT) 2010 – Present

Responsible for creating revenue through the booking and marketing of the company’s entertainment artists and their

respective merchandise products. Maintain ownership of the company’s overall marketing plan and promotions. Achieving goals

and developing, closing, and managing relationships and sales leads and contributing to the growth of the company’s business

and sales potential. Shape the strategies and vision for the company’s growth in the casino and entertainment markets.

• Develop brand, product, image and message.

• Website content development.

• Direct all marketing of merchandise.

• Manage all social media and networks.

• Negotiate all contracts and riders.

• Manage all business operations.

Global Sync Software, Inc.

PRODUCT MANAGER 2007 – 2010

Responsible for driving revenue through the development and marketing of the company’s SaaS web based enterprise software

products. Maintain ownership of the company’s overall product roadmap and launch strategy. Achieving goals, developing,

closing, and managing partner relationships, and sales leads and contributing to the growth of the company’s business and

sales potential. Shape the strategies and vision for the company’s growth in the global markets.

• Manage the business process with department heads – engineering and sales.

• Developing, launching and supporting Software and SaaS products.

• Managing multiple IT/technology projects and field operations.

• Determine market requirements and create new market opportunities.

• Developing the company’s future strategic growth and vision.

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• Participate in establishing requirements (MRD, SRD) for future product directions.

• Defining product strategy and developing product roadmaps.

• Provide product management leadership on all products.

• Domestic and International travel (40%) – India, Singapore.

Telserra, Inc.

PRODUCT MANAGER - AMERICAS 2004 – 2007

Responsible for driving revenue through the development and marketing of the company’s web based e-commerce software

products. Maintain ownership of the company’s overall product roadmap and launch strategy. Achieving goals, developing,

closing, and managing partner relationships, and sales leads and contributing to the growth of the company’s business and

sales potential. Shape the strategies and vision for the company’s growth in the global markets.

• Determine market requirements and create new market opportunities.

• Developing, launching and supporting Software, Hardware and SaaS products.

• Managing multiple IT/technology projects and field operations.

• Determine market requirements (MRD, SRD) and create new market opportunities.

• Developing the company’s future strategic growth and vision.

• Provide product management leadership on all products.

• Domestic and International travel (70% ) – India, Colombia, Hong Kong

Natures Distributors

MANAGEMENT CONSULTANT 2002 – 2004

Provided management consulting solutions for POS/POC, Retail, Information Technology, Policy and Procedure Development,

Business Resumption, Disaster Recovery Planning, Database Marketing, Database Development and Design, and Systems

Development Life Cycle Methodology.

• Created marketing database development strategy for customer retention program.

• Performed trend analysis and business cycle studies with customer base data.

• Implemented process improvements for business operations and systems security.

• Implemented ERP/CRM system and Managed RFP process and negotiation.

ClearData Communications

PRODUCT MANAGER 2000 – 2001

Designed, packaged and promoted broadband telecommunications and e-Commerce SW products. Achieved company goals

and provided pre-sales support, sales training, customer support and product demonstrations. Developed and implemented

product roadmap with engineering.

• Developed, launched and implemented 65 Telecommunications and e-Commerce SW products

• Participate in the business process with department heads – engineering, sales, HR, finance.

• Determine market requirements (MRD, SRD) and create new market opportunities.

Natures Distributors

MANAGEMENT CONSULTANT 1998 – 2000

Provided management consulting solutions for POS/POC, Retail, Information Technology, Policy and Procedure Development,

Business Resumption, Disaster Recovery Planning, Database Marketing, Database Development and Design, and Systems

Development Life Cycle Methodology.

• Performed trend analysis and business cycle studies with customer base data.

• Implemented process improvements for business operations and systems security.

• Implemented ERP/CRM system and Managed RFP process and negotiation.

Gila River Gaming Enterprises

VICE PRESIDENT – MARKETING/HOSPITALITY 1997 – 1998

Achieved marketing, sales and customer retention goals. Chaired MIS steering committee: providing strategic direction for

IT/MIS including Direct / Database Marketing Design, Policy and Procedure Development, Business Resumption Planning and

Development Life Cycle Methodology.

• Managed the department heads for Marketing, Retail, Customer Service, and Hospitality.

• Created strategic marketing plan, budgets and P&Ls for corporate departments.

• Created pricing strategy, which increased sales 300% over a three-month period.

• Negotiated multi-million dollar contracts with vendors, saving over $1 Million dollars.

• Approved, reviewed and negotiated multiple vendor contracts and agreements.

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Dominic H Gaudio

Motorola

PRODUCT MANAGER 1996 – 1997

Designed, packaged and promoted high tech software products. Provided training, installation, customer support and product

demonstrations for software products for both business to business and the private sector.

• Launched and implemented 3 software security and e-Commerce products.

• Determine market requirements (MRD, SRD) and create new market opportunities.

• Created collateral materials and tradeshow demonstrations for multiple products.

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Dominic H Gaudio

MARKETING

INFORMATION

MANAGEMENT TECHNOLOGY

EDUCATION / CERTIFICATION

B.S., CIS, College of Business Administration, Arizona State University.

Paralegal Certificate, ABA Approved, Arizona Paralegal Training Program.

CISA, Certified Information Systems Auditor.

SKILL SET

Strategic Planning / Business Plans

Project Management / Planning

Organization / Prioritization Skills

Report Writing / Presenting

Control Recommendation / Implementation

Leadership / Team Building / Motivating

Policy and Procedure Writing / Implementing

Hiring, Disciplining, and Terminating

Identify / Prioritize Risks

Vision, Mission and Goal Setting

Contract Negotiation

Oral and Written Communications

Fiscal Responsibility - Budgeting / P&Ls / ROI

Windows Vista, XP, 2000, Linux

MS Office 2007, 2003(Excel, PowerPoint, Word)

MS Access, MS Project, MS Visio, Aloha POS

QuickBooks Pro/Online, Web based e-commerce

SAAS, ASP, Cloud service models

Wifi, GSM/GPRS, CDMA, Ethernet

Routers, Switches, Gateways

Client / Server, IBM 360/30xx, AS/400, Tandem

DSL, T1, DS3, OC3/12/48/192m

IP, Frame Relay, ATM, Private Line, VPN

Finance, Aloha POS/POC, Marketing Systems

SDLC, IT Systems Auditing

Competitive Analysis

Product Launch

Product Roadmap

Product Matrices

Product Pricing

Product Demonstrations

Tradeshow Planning / Set Up

Training Customers / Sales Force

Executive Presentations

Trend Analysis and Reporting

Product Management and Development

Data Mining / Business Intelligence

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Dominic H Gaudio

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