Customer Service Supply Chain

ROHIT KUMAR WAHI

**, ******** ******, *******, ** 14214 716-***-**** Email: ********@*******.***

Objective:

Seeking a full time job opportunity to compliment my education and apply the knowledge gained for the growth of organization.

Education:

University at Buffalo, The State University of New York

MS, Industrial & Systems Engineering

GPA: 3.291

RTM Nagpur University

BS, Industrial Engineering

GPA: 3.5

Coursework:

Inventory Management & Control Logistics & Global Distribution Management

Six Sigma Purchasing & Supply Chain Management

Design Analysis of Experiments Quality Assurance

Computer Integrated Manufacturing Simulation & Stochastic Models

Software Skill Set:

• Languages: C, C++

• Databases: SQL, My SQL

• Simulation Tools: WITNESS 2008, ARENA

• Statistics Software: MINITAB, SPSS

• Microsoft Packages: Microsoft Office, Microsoft Outlook

• Logistics Software: LOGWARE

• Supply Chain Software: Supply Chain Guru Modeling Software, SAP, Oracle App

Strengths:

• Skilled leader capable of directing teams and executing to demanding schedules while producing creative, high quality results.

• Strong organizer capable of creating, implementing, and continuously improving processes by applying lean principles and six

sigma methodology to increase efficiency and consistency across a global enterprise.

• Engaged participant in all work activities, distinguished by an enthusiastic attitude, natural curiosity, and an energetic, self motivated drive

requiring minimal oversight.

Professional Experience:

CVS Caremark

Somerset Distribution Center, Somerset, PA

Industrial Engineering Intern (May 2011-Present)

• Assisted in improvement of work methods by reducing steps, travel, non-value added time, and waste. Deployed best practices by work

simplification, staff planning, balancing and identification and removal of barriers to productivity.

• Optimizing material flow by travel reduction, process balancing, optimizing storage utilization and put-away logic, and efficient slotting.

• Providing Operations team with necessary support and guidance for improving utilization of the resources.

• Monitoring and maintaining a deep understanding of variables impacting key performance metrics, contributing input and support to team in

achieving targets.

• Providing guidance and support for cost reduction projects.

• Involved in development and implementation of labor standards.

J K Transport, India

Logistics & Operations Manager (August 2009-August 2010)

• Manage all inventory movement including inbound receiving and unloading of freight, order fulfillment, outbound shipping and returns

processing.

• Responsible for all inventories to ensure inventory safety and accuracy, including conducting regular periodic cycle counts and annual physical

inventory count.

• Responsible for entry of inventory transactions into ERP system.

• Development and Implementation of labor standards.

• Forecasting labor needs, improve labor efficiency, reduce overtime hours and increase customer service levels.

• Worked with Labor Management to automate workforce planning and scheduling, lowering unit labor costs and increasing customer service

and productivity.

Tirth Alloys Pvt. Ltd, India

Quality Engineer (January 2009- August 2009)

• Enhanced basic manufacturing and engineering quality processes for continuous improvement.

• Collected quality metrics, performed trend analysis, created solutions to improve KPIs, and reported results to top-level management.

• Creation and maintenance of company quality documentation, such as quality manuals, quality procedures, etc.

Graduate Project:

Six Sigma

• Implemented Six Sigma in Patient Admissions Department at UB School of Dental Medicine in Buffalo New York to stream line the process

and reduce the cycle time of the process.

• Used Lean six sigma tools like VOC, FMEA, Value stream mapping, KAIZEN principles etc.

• Identified the wastes or non value adding things in the process and eliminated them.

• Reduced the cycle time of the over all process by 50%.

Honors/Activities:

• Senator of Industrial Engineering Association (2007).

• President of Entrepreneurship Development Cell.

• Presented a Research Paper on the topic Simulation of a Manufacturing and Service Industry at National Level.

Contact this candidate