Md. Shahbaz Akhtar Lucky store,Mohammadan line-*
Sakchi, Jamshedpur
Jharkhand - 831001
Mob:- 093********,085********
Email:- abg8dz@r.postjobfree.com
Synopsis
• More than 2 years of extensive Business Development and operational experience in Banking Industry.
• Worked in ICICI BANK LTD as Officer (Teller) and back office support in Nainital
• A keen planner and strategist with proven abilities in image and brand building, growing and managing,
professional associates and client relationships.
• Good communication and interpersonal skills.
• Well versed with Excel, PowerPoint and FINACLE.
Core Competence - Man Management & Relationship Development in Personal Banking along with Banking
Operations.
Career objective
To be associated with a progressive organization internationally, where I can nurture my skills and talent in a
competitive ambiance and which offers me a stimulating working environment that offers prospects for long term
growth in my career.
Areas of Expertise
Business Development
• Management of HNI Portfolio and New client Acquisition.
• Identify and develop new streams for long term revenue growth and maintaining relationships.
• Utilize the public information and personal network to develop marketing intelligence for generating leads.
People Management
• Drive the team to deliver cost effective results.
• Create a vibrant, agile, proactive, knowledgeable and empowered working environment.
• Monitor Competency grids and identify training needs.
Working Experience
Officer in ICICI BANK LTD – Nainital, Uttrakhand.
• Handling Cash, Clearing, Front Office and Forex.
• Achieving all the HNI sales targets of the branches in all the financial products.
• Presenting a complete portfolio of products to the HNI/NRI Clients like, fixed deposit, Jewel Loans.
• Achieving the CASA and time deposit targets of the branch.
• Worked as a back office support for all the branch processes.
Responsibilities
• Worked for ICICI Bank in Nainital branch - operational as well as sales support executive.
• Command in managing inward - outward clearing, remittances and CMS .
• Interface with local clients for product’s complete bouquet presentation according to their needs &
requirements, like Life Insurance, Pure Gold, Foreign Exchange Services etc.
• Providing good service through proper information and resolve the problems of Branch’s Wealth Customers.
• Supporting team members for getting business from the branch’s walk-ins customers and references.
• Also handling Audit part of the branch
• Responsible for the implementation of Five –S in the branch to enhance Total Quality Management process.
• Regularly provided information to the customers regarding the frauds and alternate banking channels to
make them aware and alert about safe and high quality banking.
Scholastic Dossier
• Post Graduate Diploma in Banking Operation and FPRM from NIIT, Jamshedpur,Jharkhand in 2010.
• Bachelor in Science from M.U University, Patna, Bihar in 2008.
Personal Profile
Father’s Name : Md Shoaib Akhtar
Mother’s Name : Sajdha Tabassum
Date Of Birth : 02-01-1988
Marital Status : Unmarried
Passport No : K6815094
Avocation : Traveling.