Rick Clifton, LRP
Springdale, AR 72762
abg8dd@r.postjobfree.com
Career Summary:
. 15 years of diversified Human Resource Leadership as a strategic
business partner that includes support of Corporate Staff Groups,
Field Sales, and multiple Manufacturing/Distribution Operations.
. Led Corporate Staff Groups and Manufacturing Operations to world class
employee engagement metrics that ranked in the top quartile of all
workgroups surveyed globally by the Gallup organization.
. Certified in the art of Change Management and have practical
application of such in the implementation of Consumer Driven health
plans, execution of headcount reductions, and completion of numerous
cost reduction initiatives, that have resulted in bottom line savings
of over $5M.
Key Competencies:
. Drive for Results
. Customer Focus
. Integrity and Trust
. Dealing with Ambiguity
. Interpersonal Savvy
Work Experience:
Gates Corporation, Siloam Springs, AR January 2011 -
June 2011
Privately held Company, based in Denver, CO, with manufacturing and
distribution facilities across the globe. It is the
largest non-tire, rubber producing company in the world. Responsible for
600 employees at the flagship, rubber belt,
manufacturing facility.
Human Resource Manager
. Developed and executed HR strategy to improve employee engagement,
promote a performance based culture, and gain alignment through
communications.
. Collaborated with facility leadership in the development of a formal
communication plan that included such elements as: First Line
Leadership Team Meetings (metric updating/training), Plant Manager
Roundtables (problem solving), and Weekly Plant Performance Updates
(alignment).
. Directed Talent Management efforts that included the assessment of
existing Leadership Team personnel and the development of a training
plan to address opportunities.
. Facilitated cross-functional focus groups that addressed barriers to
delivering results and subsequently developed an action plan aimed at
increasing employee engagement levels. Quarterly pulse surveys showed
a significant improvement in our engagement scores.
. Assembled and implemented an Engagement Action Team with the purpose
of fostering a collaborative work environment through the execution of
employee, family, and community service initiatives.
. Directed the roll-out of a new, performance management system to
include performance rating calibration meetings with the Plant
Leadership Team.
. Developed and implemented a change management communication plan aimed
at reducing co-employment liability with the temporary labor pool.
. Collaborated with facility leadership in the revision of applicable
plant policies, which in turn allowed for greater flexibility in
operations management and further promoting a performance based
culture.
Assisted in the implementation of an employee recognition program that
focused on cost reduction.
. Negotiated a new contract with on-site temporary agency that resulted
in net annualized savings of $300K.
. Ensured compliance with local/state/federal programs and company
requirements by conducting workforce assessments and conducting
investigations as needed.
Rick Clifton, LRP
5503 Stockton Avenue
Springdale, AR 72762
abg8dd@r.postjobfree.com
Work Experience:
International Paper, Memphis, TN, Global Headquarters
June 2007 - January 2011
$22 billion, Fortune 100, global Paper and Packaging company with
manufacturing and distribution facilities
in North America, Europe, Latin America, Russia, Asia, and North Africa.
Responsible for 600 employees at
the Global Headquarters.
Human Resource Manager, Global Supply Chain and Information Technology
. Directed Talent Management efforts to include succession planning,
performance management, organization design, and workforce planning.
. Developed and executed HR strategy to address recruiting, talent
development, and retention to enable business objectives to be met.
. Provided compensation and benefits related consultation, through close
coordination with the Global Total Rewards Group, to ensure equitable
and competitive base wages, variable compensation, and benefits
structure.
. Ensured compliance with local/state/federal programs and company
requirements by conducting workforce assessments and conducting
investigations as needed.
. Collaborated with the Project Management Leadership team in the
implementation of a more focused, aligned, and consistent
organizational objective setting process, to maximize organizational
efficiency and business results.
. Directed the Global Supply Chain college recruiting blitz to include
coordination across business units and staff groups with 12 colleges
and universities through career fairs, on site interviews, and
headquarters interviews. The blitz resulted in 12 offer acceptances
from high potential candidates and was deemed successful.
. Led Gallup Q12 employee engagement efforts that resulted in a
4.11/5.00 rating, placing the staff group in the top quartile for all
workgroups surveyed globally.
. Exceeded diversity hiring and representation goals by 25%.
. Received a special recognition award for my work directing change
management efforts during a major reorganization of 25% of the
existing workforce, which resulted in 86% of impacted employees being
placed in other opportunities across the organization.
. Initiated a streamlined approach to people management work processes
across the Global Supply Chain and Information Technology groups to
maximize organizational efficiency.
. Coordinated immigration issues relative to H1-B and L1-B Visas with
outside Legal Counsel, International HR, and the respective employee
and their manager.
. Facilitated an Impact Planning session with the Project Management
Senior Leadership group aimed at increasing employee engagement as it
relates to employees having clearly defined expectations and
recognition.
Parker Hannifin, Olive Branch, MS September 2006 - June 2007
$12 billion, global manufacturer of Fluid Power Systems and
Electromechanical Controls with over 300 manufacturing locations and 62,000
employees worldwide.
Human Resource Manager
. Directed talent acquisition efforts aimed at staffing exempt,
professional level, careers.
. Developed and conducted Environmental, Health, and Safety training.
. Conducted root cause investigations relative to safety incidents/near
misses.
. Counseled all levels of management on employee relations
issues/policies/procedures.
. Developed Affirmative Action Plan annually.
. Provided coaching to managers on performance management issues.
. Developed and implemented a structured new hire orientation process.
Rick Clifton, LRP
5503 Stockton Avenue
Springdale, AR 72762
abg8dd@r.postjobfree.com
Work Experience:
Owens Corning, Olive Branch, MS, & Joplin, MO February 2002 -
September 2006
$5 billion global, industry leader in the Building Materials Systems
business with manufacturing, sales, and research
facilities in more than 30 countries on six continents. Responsible for
400 employees at multiple facilities.
Human Resource Leader
. Directed Talent Management efforts to include succession planning,
performance management, organization design, and workforce planning.
. Secured $118K through the Workforce Investment Act On-the-Job Training
program.
. Received the HR Excellence Award for Leadership for successfully
leading the effort to form a SHRM affiliated HR chapter in Northwest
Mississippi.
. Led Gallup Q12 employee engagement efforts that resulted in a
4.31/5.00 rating, placing the facility in the top quartile for all
manufacturing workgroups surveyed globally.
. Increased plant staffing by 50% through the execution of a "hiring
blitz" to include an on-site Career Fair.
. Served as successful change agent in rollout of new benefits program
(CDHP) and employee survey tool (Gallup Q12). Also, led staffing
efforts to increase workforce by 25% in order to meet production
growth.
. Reduced employee turnover 59% by implementing a 10-point
Communications Plan, developing clearly defined job descriptions,
implementing behavior based interviewing and skills assessment
testing, and engaging primary employees in the new hire process.
. Achieved a 61% reduction in ORIR (OSHA Recordable Incidence Rate) by
engaging primary employees more in the safety processes (weekly
audits, training, program administration), implementing a Near Miss
process, conducting Tap Root incident investigations, improved
relationship with medical provider, and the completion of 5S work.
. Completed training in Lean Manufacturing initiatives such as Six
Sigma, Kaizen, and 5S.
. Led Kaizen event focused on pallet redesign, which resulted in an
annualized savings of $75K due to material and labor savings.
. Participated in a Kaizen event focused on reducing the cycle time for
processing a new hire, which resulted in reducing the cycle time from
21 days to 7-10 days.
. Led 5S event focused on transforming an unused set of offices into a
fitness facility for employees, which would in turn help to improve
the health and safety of the plant population.
. Ensured union avoidance techniques were utilized when an organizing
campaign was conducted at a facility in the community, which was
across the street from our location.
. Implemented KRONOS time and attendance system.
. Developed and implemented a business unit wide variable compensation
incentive program centered on the strategic operating objectives of
the company and taking into account individual performance.
. Implemented and led Diversity Action Team with goal of increasing
workplace inclusion and representation.
. Completed market review surveys to ensure wages and benefits were
competitive.
. Supervised departmental staff consisting of three Human Resource
professionals.
. Obtained Labor Relations Professional (LRP) Certification through HR
Policy Association.
Leggett & Platt, Inc., Jonesboro, AR January 2000 - August 2001
Fortune 500 manufacturer of miniature zinc die castings. Operation also
included machining, painting, and assembly
processes. Facility employed a total of 85 employees.
Human Resource Manager/ISO Administrator
. Reduced ORIR by 89%; eliminated lost time accidents.
. Developed and implemented employee relations programs focused on
lifting employee morale and improving the safety record.
. Organized and directed successful ISO 9002 Quality certification
effort.
. Designed succession plan for organizational development.
. Implemented automated timekeeping/payroll system.
Rick Clifton, LRP
5503 Stockton Avenue
Springdale, AR 72762
abg8dd@r.postjobfree.com
Work Experience:
Leggett & Platt, Inc., Jonesboro, AR January 2000 - August 2001
Fortune 500 manufacturer of miniature zinc die castings. Operation also
included machining, painting, and assembly
processes. Facility employed a total of 85 employees.
Human Resource Manager/ISO Administrator
. Implemented and led cross functional safety team.
Pepsi-Cola Bottling Company, Sikeston, MO December 1997
- January 2000
Warehousing and distribution of both carbonated and non-carbonated
beverages. Facilities employed a total of
125employees.
Human Resource Manager
. Directed recruitment and selection of employees; organized company-
wide "Career Night"; participated in College/University recruiting.
. Secured $50,000 Customized Training Program grant for new employee
training program.
. Assisted company attorneys on litigation matters pertaining to product
liability and personal property damage.
. Eliminated lost time accidents through proactive case management.
. Directed HR initiative at multiple facilities.
. Implemented and conducted training programs.
. Demonstrated leadership by active participation in community
activities/organizations.
Siegel - Robert of Arkansas, Wilson, AR September 1996 - December 1997
Tier 1 automotive supplier of injection molding accessories for GM and Ford
vehicles. Operation also included a vacuum
metalizing, painting, and assembly process. Facility employed a total of
550 employees.
Assistant Human Resource Manager
. Participated in union avoidance efforts (United Auto Workers).
. Provided coaching counseling to management on employee relations
issues.
. Directed recruitment and selection efforts.
. Managed worker compensation claims/cases.
. Assisted in successful QS 9000 Quality certification effort.
. Created weekly employee newsletter.
. Conducted new employee orientations.
. Assisted in safety leadership initiatives to include annual training
and periodic compliance audits.
Education:
Arkansas State University, Jonesboro, AR, May 1996
Degree: Bachelor of Science in Management
Area of Emphasis: Human Resources, GPA: 3.03/4.00
AACSB Accredited
Earned 100% of college expenses.
Affiliations and Honors:
Global Human Resource Excellence Leadership Award
Labor Relations Professional (LRP) Certification
Labor Relations and Collective Bargaining Certificate
Northwest Mississippi SHRM
Gallup Strengths Based Organization Coach Level I
Society of Human Resource Management
Academic Distinction Scholarship
Dean's List