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Customer Service Engineer

Location:
Sherwood, AR, 72120
Posted:
July 05, 2011

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Resume:

Timothy J. LaFave

**** ******** *****

Sherwood AR 72120

Ph: 850-***-****

EDUCATION/TRAINING

MS, Operations Management, University of Arkansas, 2011

BS, Industrial Technology, Southern Illinois University 2005

AAS, Construction Technology, Community College of the Air Force 2000

AAS, Aviation Maintenance Technology, Community College of the Air

Force 2000

Senior Manager's Leadership Course, Maxwell Air Force Base AL, 2009

PROFESSIONAL EXPERIENCE:

Mr. LaFave is an engineer technician with over 24 years of military

experience in industrial, civil, and mechanical engineering and

program, project and personnel management. He has developed

construction drawings, specifications, project timelines, and cost

estimates. Mr. LaFave has developed contractual documents, performed

market research, evaluated contractor proposals, approved contractor

submittals, and extensively supervised contractor operations and

provided construction oversight, and ensured contractor compliance with

contract documents and worksite safety with his extensive knowledge of

Occupational Safety and Health along with the Air Force Occupational

Safety and Health programs. Mr. LaFave has prepared, performed, and

supervised maintenance programs on aircraft support equipment, vehicle

fleets, munitions, and supply operations. Mr. LaFave is proficient in

the use of Microsoft Office programs, e4clicks cost estimating,

AutoCad, Geographic Information Systems, Conventional Surveying, GPS

Surveying, Trimble Geomatics Office/Trimble Business Center, and

Digital Vault Management Systems.

Superintendent, Programs Management:

19th Civil Engineering Squadron, Little Rock AFB, AR

2009-Present

Led 34 members in the administration of cradle to grave planning,

development, design, & QA inspections for all base projects totaling

$50M+ annually. Planned and executed annual budget for materials,

supplies, equipment, travel, and training requirements. Reviewed

construction design projects for accuracy, clarity, and

maintainability; ensured projects were in compliance with applicable

codes while meeting customer needs. Evaluated warranty and guarantee

documentation, processes work clearance requirements & record drawings.

. Oversaw largest design & construction program-planned and

programed160 projects valued at $260M

. Consolidated 7 large units; 11 bldgs for 10 bed downs/1.5K pax--saved

$7.5M infrastructure support

. Secured $3B US assets w/157 deployed mbrs from 68 different career

fields--model AF program

. Managed largest GIS database; rectified 10K attributes--vital to

turnover/exit strategy timeline efforts

. Orchestrated 11 joint MILCON projects worth $104M--formed cohesive

USACE/contractor/AEW team

Superintendent, Emergency Management Flight:

19th Civil Engineering Squadron, Little Rock AFB, AR

2008-2009

Supervised 14 personnel administering EM/CBRN defense, Ability to

Survive and Operate, and combat skills training to 6K+ active

duty/reserve members. Managed emergency ops center/mobile command post

w/20 wing EOC & 27 EM reps in support of peacetime and contingency

operations.

. Directed CBRN, defense skills training w/93% overall completion rate--

surpassed 87% AF standard

. Established Wing EM Community of Practice; database w/110 program

mgmt tools--set std for CC.

. Developed new workflow/procedures for 45 labor intensive mxs tasks--

full ops w/ 40% of psnl deployed.

. Masterminded plan to realign 7 unit work centers--done 5 months ahead

of Air Force directed time line

Site Superintendent/Civil Engineer Operations Flight Chief:

607th Material Maintenance Squadron, Suwon AB, Republic of Korea

2007-2008

Managed 135 contractors in maintaining War Reserve Materials pre-

positioned at Suwon/Cheong Ju AB's. Oversaw $1B War Reserve Material

assets comprised of 1,000 vehicles, support equipment, 211 facilities,

3 bed down kits, & 32K tons munitions. Advised leadership on contract

specifications and quality assurance programs. Provided base operating

support for 500 USAF/USA personnel; planned infrastructure development

w/ 10 Fighter Wing host.

. Directed response during 7 hr power outage; coordinated power grid

repairs/generator installations

. Exceptional customer service; responded to 520 emergency/urgent

electrical/plumbing service calls

. Preeminent manager; led $50M BMC 30-day phase-in to new contractor--

seamless spt for 500 prsnl

. Managed 2.5M gallon fuel storage tank repair; $242K proj on

time/under budget/exceeded QC rqmts

. Executed 457 fire hydrant flow tests--ensured firefighting

capabilities and completed $4K under budget

Superintendent, Operations Flight:

325th Civil Engineering Squadron, Tyndall AFB, FL

2005-2007

Led 310 military, civilian and contractor personnel in the maintenance

and repair of 568 facilities exceeding 3.2M square feet, valued at

over $1.8B. Responsible for all matters concerning training, career

development, morale, discipline, safety, and work improvement within

the Operations Flight. Prioritized and approved projects for the

facility organization customer utilization system and in house work

plans. Actively managed the $16.4M Base Operating Support contract

. Oversaw the completion of15K work orders/98.8% customer satisfaction

rate-key to mission success

. Consolidated three oil/water separator contracts into one-slashed

cost $7K/increased service by 25%

. GEOBASE guru; new software, utilities/facilities updated-web based

mapping at leaders fingertips

. Managed $1.7M real property data collection; coded/cataloged 18k

items-postured for next BRAC

. Engineered technical dwg rqmts; expedited $30M electrical

distribution project-on time/saved $1.5M

Superintendent, Engineering

607th Material Maintenance Squadron, Osan AB, Republic of Korea

2004-2005

Developed and executed a $68M long range design and construction

program. Directed repairs and scheduled maintenance actions on 850

facilities and 1,439 acres at 5 Collocated Operating Bases. Planned

and executed mission bed down requirements and base operations support.

Inspected construction contracts to ensure compliance with plans,

specifications, proper standards of construction, and safety. As

Contracting Officers Representative, negotiated change orders and

contract modifications. Directed and tracked financial transactions

supporting project awards and modifications.

. Quadrupled COB electrical capacity; jumpstarted 3 yr delay, initial

$1.7M in upgrades, now a viable proj

. Pushed resolution on 38 proj closeouts; captured warranties/as-built

drawings on $19M of prior yr work

. AF rep on $3.7M airfield pavement repair effort at all 5 COB locals;

established monitoring/prioritization

. Pursued competitive bids; upfront work saved $300K rpr work on $1.7M

plug & play tent city power grid

. Led post fire recovery plan for gym; orchestrated $370K repair

effort; secured Air Staff level funding fast



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