Tabitha L.Savoie ** Finlay Street, Amsterdam, NY

Phone: 518-***-**** Cell: 518-***-****

Objective:

To obtain a challenging position as an administrative assistant, secretary, or any clerical position at a

growth-oriented business, which will allow me to utilize my skills to the best of my abilities, with prospects

for advancement.

Qualifications:

* Ability to communicate clearly and effectively in all situations

* Excellent interpersonal skills, phone manner and office etiquette

* Strong reasoning, analytical, problem-solving and organizational skills

* Good PC skills

* Ability to interpret and understand policies and procedures and also to relate them to others

* Typing 75 wpm

* A positive and confident personality combined with a strong work ethic

* Exceptional communications, motivation, team building, and leadership abilities

* Able to carry out organizational mandates and objectives

Work Experience:

New Choices Recovery Center: Schenectady, NY 12305 June 18 2008 – Dec.09

*Information Associate*

• Ensured the day to day operations in the front office were carried out in at timely and correct manner.

• Prepare, update, and submit recurring daily, weekly, and monthly reports, carrying out administrative

aspects of patient care, and for coordinating activities with the Clinical program.

• Responsible for all Medical Records Creation, maintenance, and their NYS Compliance.

• Audits, Census, Intake Tracking, Daily Service Activity Logs, Drug Court Reports, and preparation of

special reports as requested by Executive Director.

• Performed Admissions, Intake Processing, Evaluation Referrals, Patient registration, and Insurance

Verification.

• Knowledge of Billing procedures, authorizations, CPT and ICD-9 Coding Experience.

• Reception, multi-line phone system, appointment scheduling, filing, and typing various documents.

Home Therapy Equipment: Clifton Park, NY 12065 September 2006-June 2008

* Customer Service Representative *

•Answering multi-line phones

•Inputting Medical Records

•Placing orders for DME

•Receptionist

•Tracking orders and patient information

•Medical billing

•Verification of medical insurance

•Communicating with all local medical facilities regarding orders placed

Mahmood A. Khan, MD: Amsterdam, NY 12010 November 2005-September 2006

*Office Manager *

Billing for inpatient hospital admissions, office visits, and nursing home visits utilizing Medical

•Diagnosis Coding

•Answering multi-line telephones

•Calling in prescriptions to various pharmacies

•Filing patients charts and labs

•Medical Records

•Taking patient's vitals

•Filling out insurance referral's

•Scheduling appointments for follow-up office visits in our office and other offices or facilities

•Faxing and copying patient's labs etc...

•Assist Doctor with certain procedures

•Order office supplies

•Attending to patient's needs and answering their questions

Bipin G.Patel, MD: Amsterdam, NY 12010 May 2005-November 2005

* Medical Assistant, Receptionist *

•Answering a multi-line phone system

•Calling in prescriptions, copying and faxing patient’s labs etc…

•Filing patients charts and labs, filling out insurance referrals

•Doing patient vitals ( including weight, blood pressure and pulse and oximetry reading

•Answering patient questions and attending to their needs, scheduling appointments for tests and follow

up visits

•NYS Medicaid billing and billing insurance companies for office and hospital visits using Medisoft

Safeco FIS: Latham, NY 12110 January 1999-January 2005

•Refund Check Team Lead :

- Researching check history, depositing all monies by means of personal and insurance company checks

into homeowner's escrow accounts, updating and paying customers mortgage payments using the

ALLTEL Software

- Copying all incoming checks and tallying their totals

- Making spreadsheets accounting for each individual check from each mortgage company

• Data Entry : Updating current mortgage loans with new, incoming documents using an Automated Data

Entry Workstation

•Customer Service:

- Answering inbound calls on a multi-line phone system and making outbound calls to various insurance

companies and homeowners

- Extensive knowledge of the ALLTEL system

- Gathering information efficiently and in a timely manner to fulfill the client's expectations

•Document Verification

Viewing incoming documents that had been scanned through a scanner using OCRFF Software and

uploaded. Each document was viewed and corrected to match the scanned document and then sent

through to the next process

Software Experience:

*Maxmilion, Windows 2000 & 2003, Windows XP, Microsoft Word, Microsoft Excel, ALLTEL, AS400,

Medisoft, EPACES,OCRFF, Word Perfect, Medical Office Online,

Education:

Amsterdam High School- Amsterdam, NY 12010

High School Diploma Awarded June 1998

Professional and personal references available upon request

Contact this candidate