Customer Service Design

Shandel Cleary

**** *. ******** **.

Peoria, Illinois 61604

309-***-**** (home)

309-***-**** (cell)

abg8am@r.postjobfree.com

Objective

To have the opportunity to incorporate my skills in design and

execute them in daily operations. I hope to apply to a leading

Design Firm company that will provide interesting challenges and

plenty of opportunities for professional growth.

Bachelor, Bradley University Peoria, Illinois May 2012

(expected)

Skills

. Well-built sense of ethics.

. Strong desire to take extra responsibilities.

Summary of Qualifications

. More than ten years of working experience in varied retail sales and

customer service environments

. Proven record of achieving 100% customer service skills.

. Known for handling additional duties.

. Energetic, hardworking, and reliable.

. Excellent problem solver.

Professional Experience

Kroger Company, ILL, Peoria

Retail Clerk 2001-present

. Giving response to phone calls regarding to store and products.

. Making study of customer's needs by meeting them.

. Giving all the information to customers about product regarding to its

use, care and operation.

. Done various other duties as assigned

. Responsible for responding to the customer inquiries and requests.

. Arranged store displays, dressing store freezer windows and feature

merchandise.

. Very ambitious and able to take any responsibility.

. Excellent communication and writing skills.

. Excellent skills in Microsoft Word, Microsoft Excel, Power point and

Internet.

Elite /Kelly Publishing and Design

Graphic Designer 2009- present

Summary of Qualifications

. Proficient in most commonly used computer design applications.

. Educated in design and general fine arts.

. Able to communicate exceedingly well with clients and meet deadlines.

. Experienced in designing for print publications.

Professional Experience

. Created logo and advertising layouts, directories and high school sports

posters.

. Designed various flyers and invitations.

. Produced business cards and brochures.

Responsibilities and Duties

. Developing concepts and designing materials including directories,

invitations, advertisements, flyers, direct mail, postcards

. Manage printers to ensure budget and brand is maintained

. Coordinate, design and distribute directories

. Assisting other designers, brainstorming and advertising strategies

. Estimating the time required to complete projects and providing quotes

for clients

. Contributing design artwork and ideas to the overall brief

. Proofreading to produce accurate and high-quality work

. Demonstrating illustrative skills through rough sketching

. Using innovation to redefine a design brief at minimum cost and time

. Presenting finalized ideas, designs and concepts to clients or account

managers

Software Skills

I have extensive knowledge of many software applications. Listed are those

which

I use on a regular basis:

? Adobe Illustrator

? Adobe InDesign

? Adobe PageMaker

? Adobe Photoshop

? MS Internet Explorer

? MS Word

? Quark Xpress

Relevant Course Work

? Typographic Design

? Editorial Design

? Portfolio Design

? Graphic Design Methods & Process

? Corporate Standers & Information System

Work Experience

Freelance

Kroger Co. (currently)

Elite Publishing and Design & Kelly Publishing (currently)

Contact this candidate