Peggy M. Mason, PHR **** Zyle Road, Austin, TX ***37

PH: 512-***-**** or 512-***-****; Email:

abg89t@r.postjobfree.com

Twenty-five plus years progressively responsible Human Resources experience

with primary focus in the following areas:

Generalist:

. Established the first human resource department for a company with

less than 100 employees.

. Set up and maintained personnel files; responsible for life-cycle of

recruiting, employee relations, TEC and Workers' Compensation claims;

policy and procedures development and revisions.

. Developed and maintained reporting/tracking structures for new hires,

leaves of absence, performance reviews, transfers, promotions,

terminations, security.

. Coordinated orientation programs for new employees which included full

management participation and teleconference orientations.

. Directed the task force in establishing an HR call center for 6,000

employees and 3,000 retirees.

. Participated on the task force for developing an on-line annual

benefit enrollment.

. Managed four facilities with a total of 700+ employees, which included

overseeing all HR functions, improvement in areas of performance

management, compensation, and hiring practices and compliance with

regulatory and JCAHO requirements.

Compensation:

. Coordinated and managed the compensation program, advised management

regarding career progression,

. Developed and monitored salary structures, participated in salary

surveys, developed and revised policies and procedures.

. Managed the transition of change from anniversary performance review

dates to common dates for performance reviews.

Benefits:

. Managed the benefit programs for up to 2,800 employees (local and

nationwide), disabilities and leaves of absence, tuition aid program,

and orientation for new employees.

. Directed the development of a call center for annual benefit

enrollment and first-point-of-contact responses.

. Trained remote call center representatives for 1st line representation

to 6,000 employees and 3,000 retirees nationwide.

Recruiting:

. Responsible for life cycle of recruiting process.

. Developed hiring process and tracking reports to maintain consistency

and fairness.

. Monitored all new hires in accordance with compliances established by

facilities.

Employee Relations:

. Effectively addressed and resolved employee relations issues including

conducting investigations for harassment.

. Developed and delivered mini-outplacement program for approximately 30

employees.

. Responded to all EEOC and Unemployment claims, with high percentage of

successful results.

Training:

. Successfully developed and coordinated company training programs for

management and non-management.

. Developed, implemented and analyzed a needs assessment for technical

and non-technical training.

. Presented program for new supervisors "Interviewing Skills &

Techniques".

. Developed and presented the following programs for Directors, Managers

and Supervisors: The Employment Process, The Performance Management

Process, Coaching, Counseling and Discipline Process.

. Managed the mandatory training for hospital organization and

requirements for JCAHO and regulatory agencies.

Supervision:

. Managed activities of non-exempt and exempt personnel up to 7 staff

members.

Professional Attributes

. Professional and dedicated to career.

. Detail oriented.

. Excellent verbal and written communication skills.

. Have the ability to compile and analyze large amounts of data into

useable, concise reports.

. Possess the experience to effectively interface with all levels of

management and non-management.

. Strong computer skills including Microsoft Office (Word, Excel,

PowerPoint), HRIS, (ABRA, Peoplesoft, UltiPro).

Peggy Mason, PHR -2- 2/23/11

Synopsis of Employment

Peggy Mason Designs

11/08 to Present Owner/Designer of custom sewing business, sole

proprietor.

William Gammon Insurance Agency, Austin, TX.

2/09 to 2/10. HR Consultant

Subsidiaries of Psychiatric Solutions, Inc. (Texas NeuroRehab Center, The

Oaks Treatment Center, Compass Hospital/San Antonio, Mission Vista

Behavioral Health/San Antonio, TX)

1/07 to 5/08 and

6/09 to 10/09 HR Director of The Oaks Treatment Center,

Austin, TX (160 employees)

Facility closed 9/11/09. I was retained to

close the HR dept.

7/01 to 11/06 HR Director, Texas NeuroRehab Center (430+

employees)

8/04 to 11/06 HR Director, The Oaks Treatment Center (170

employees)

8//04 to 11/05 HR Director, Compass Hospital and Mission

Vista Behavioral 160+ employees).

Ring-Link Brothers, Inc. (Start-up service provider to the

telecommunications industry).

1/1/01 to 6/05 HR/Business Manager - Assist husband in Office

Management responsibilities

4/10/01 to 8/1/01 Consultant with People Solutions, Inc.

(one-two days each week)-

Broadwing Communications, Inc. (IXC Communications merged with Cincinnati

Bell 11/99 - 6,000 employees 3,000 retirees)

7/99 to 12/00 Manager, Benefit Design & Planning (2800

employees)

1/99 to 7/99 Senior Compensation Analyst

11/98 to 12/98 Contract employee - Senior Compensation

Analyst

AMP Packaging & Carroll Touch Systems - Round Rock, TX (8/95 to 11/98)

1/1/97 to 11/98 Manager, Compensation & Benefits (650

employees)

3/96 to 12/96 HR Manager (300 employees)

8/95 to 3/96 HR Rep II

TML Group Benefits Risk Pool - Austin, TX

10/94 to 8/95 HR Manager

Franklin Federal Bancorp - Austin, TX

3/92 to 9/94 Human Resource Officer/Training Coordinator

The Ontra Companies - Austin, TX

10/91 to 1/92 Human Resources Director

Southwest Federal Savings, Division of Kilgore Savings - Austin, TX

10/88 to 9/91 AVP, Personnel Manager for South Region

(Acquisition 5/8/88)

4/88 to 9/88 Compensation Administrator (Lamar Savings &

Southwest Fed Sav)

10/87 to 4/88 Executive Secretary to COO (Lamar Savings)

9/86 to 10/87 Employment Specialist (Lamar Savings)

\

9/85 to 8/86 Personnel Secretary (Lamar Savings)

Education/Training

PHR Designation in Human Resources (Professional in Human Resources

Certification) 1994

PHR re-certification approved 1997, 2000, & 2003, 2006, 2009 (through

2012).

Oklahoma College of Liberal Arts, Chickasha, Oklahoma (attended 2 years)

. Participated in extensive training programs and workshops in order to

maintain HR certification and to expand knowledge base on legal issues

relating to HR Management.

. Courses include legal topics, software/program training, job

matching/analysis workshops, benefits, compensation,

recruiting/selection, coaching/counseling, Business WritingPolicy

Writing

Peggy Mason, PHR -3- 2/23/11

Memberships

Austin Human Resource Management Association (AHRMA), 1989 to present.

Held the following officer/committee chair positions:

. HR Southwest Ambassador, 2010

. VP, Communications, 2006

. VP, Annual Conference, 2004

. VP, Communications, 2003

. SHRM Liaison 2002

. VP, Membership 2001

. VP, Finance 1997

. Resume Bank Chair 1995, 1996, 1999, 2000

Texas Society for Healthcare Human Resources Association and Education,

2002-2006, 2007-2008

Society for Human Resource Management (SHRM), 1994 to present

Houston Human Resource Management Association, 2007

Central Texas Compensation & Benefits Association (CTCBA), 1997-2000

WorldatWork (American Compensation Association -ACA), 1996-2002

Texas Notary, Commission expired 12/6/05; new commission expires 12/6/11.

National Notary Association 2001-2005 and 2008-2011

References provided upon request.

Contact this candidate