Quality Assurance Engineer
Resume:
Harika
*******@*****.***
QA Tester
SUMMARY
. Over 5.0 years experience in Quality Assurance, Development,
comprehensive testing of Web based and Client/Server applications.
. Involved in entire Software Development Life Cycle (SDLC), which
includes design, development, implementation, Testing and maintenance.
. Experience as a Quality Assurance Engineer in preparing Test Plans,
Test Scripts and Test Cases for both Manual and Automated testing for
Web Applications and Client-Server Applications.
. Experienced in the different types of testing that include System
testing, Integration testing, User Acceptance testing (UAT), Black Box
Testing,E2E Testing, Stress/Load Testing, Regression testing with
automated testing tools.
. Well versed in variety of testing concepts & methodologies and tools
in QA field.
. Possesses excellent skills in Bug Reporting using HP Quality Center,
Test Director
. Experienced in using Automated Testing Tools like Win Runner, QTP,
Load Runner.
. Experience in analyzing Functional and Design Specifications.
. Experience in Creation and Maintenance of Test Strategies and Test
Planning.
. Experience in creating and executing QTP VB Scripts and managing the
data in Test Director/ Quality Center.
. Strong working knowledge with Database Validation and Transactional
data validation by executing SQL queries through Toad.
. Experience in Oracle, SQL Server 2005/2008, MS-Access databases and
UNIX, Windows operating systems.
. Wrote SQL queries (Joins, Sub queries etc) and validated the data in
the back end in Banking domains.
. Experience in using Lotus Notes for organizing documents for effective
shared access for work teams.
. Good experience working in a team and also independently.
. Knowledge of POS (Point Of Sale).
. Experience in documenting defects with high level of detail and
informative recreation steps using visual studio.
. Experience in Agile Methodology.
SKILLS
Languages SQL, PL/SQL, TSL, C, C++, Visual Basic 6.0
Web Technologies HTML, Java, J2EE, XSL, XML, Java Script, JSP,
Servlets, VBScript,Perl
Databases Oracle9i/10g/11g, DB2, Sybase, SQL Server.
Operating Systems Windows XP/2000/NT/98, UNIX (Solaris).
Testing Tools QTP, Win Runner, Load Runner,
Selenium, Rational Robot,Visual studio 2008
Bug Tracking Tool HP Quality Center 10.0, JIRA 4.2.2.,
Rational Clear Quest, Test Director 8.0
Reporting Tools Business Objects, SAS, Oracle Reports,
Business Intelligence, Fiserv LOS.
Protocols FTP, TCP/IP, UDP, SOAP.
Web-Servers Netscape Enterprise Server, Apache and IIS.
Application Servers Web Logic, Web Sphere, ColdFusion and
Tomcat.
Packages MS Office (MS-Word, MS-Excel, MS-Power
Point, MS-Access)
EDUCATION
. Bachelors of Engineering in Computer Science, India
EXPERIENCE
Mercury Insurance, CA
Mar 10 - Present
QA Tester
Description: Mercury first opened its doors in 1962, They provide
comprehensive coverage options ranging from personal auto insurance to
homeowners insurance to mechanical breakdown protection. Dedicated managers
and enthusiastic employees work hand-in-hand with the network of
independent agents to make Mercury one of the fastest-growing auto insurers
in the nation and the leading insurer in California.
Responsibilities:
. Interacted with developers, subject matter experts (SME) to understand
the functionality of the applications.
. Developing various types of test cases and executing them in the HP
Quality Center 9.2.
. Involved in generating test plan, test cases using Test
Director/Quality Center.
. Participated in scrum meetings to ensure that the business rules have
been addressed properly.
. Performing regression testing on application for every new build
released.
. Performing end-to-end manual testing and done the automation using
QTP.
. Used Agile method of testing.
. Automated the scripts for testing both active and archived data in QTP
and performed regression testing for the same.
. Used TOAD in validating the mapping and integrity of data populated in
the database with SQL queries.
. Verified and validated the XML Data with Log files on UNIX System.
. Categorized the bugs based on the severity and coordinated with the
developers to resolve them.
. Reported the bugs, Email notifications to the developers using the
Mercury Quality Center.
. Responsible for providing the regular test reports to the management.
. Tested design of ASP.NET applications using Microsoft Visual Studio.
. Performed cross-browser testing on Internet Explorer and Fire fox for
various modules of testing.
. Verified in Oracle Applications for the contracts created daily that
the data being passed into the database is accurate.
. Functional Test the appearance and state of GUI objects and the
interactions between client
applications and server databases using Rational Robot.
. Created requests and tasks for change management in Remedy Action
Request System.
. Test Planning, Recording Script, Playing back scripts, Testing a new
build and evaluating results, Specifying and managing defects,
Enhancing the scripts and Reporting to Manage test progress using
Rational Robot.
. Monitored HP Quality Center to close the bugs/cases as and when
developers fix the bugs.
Environment: ASP.NET, JSP, HTML,XML, Java Script, Microsoft Visual Studio
2008, Microsoft Excel, Remedy, HP Quality Center 9.2, Rational Robot, Quick
Test Professional 9.2,, Load Runner, TOAD, SQL.
24 HOUR FITNESS, CA
Dec 08 - Feb 10
QA Analyst
Description: 24 Hour Fitness Worldwide is the world's largest privately
owned and operated fitness center chain. The purpose of the MAX project is
to significantly reduce the paper and manual processes related to the
membership agreements and to enable further business process re-engineering
through the implementation of web service application design.
Responsibilities:
. Assisted in determining test strategies based on requirements,
developed test plans and test cases and executed test scripts.
. Involved in developing test scripts for different functional units in
reports comparing with business functionality.
. Involved in Manual Testing, System Testing, Regression Testing,
Functional Testing and Performance Testing.
. Used Water fall Methodology.
. Developed comprehensive test procedures for regression testing of new
releases.
. Performed Manual Testing in accordance with the test plans and test
cases.
. Maintained defects in Test Director 8.0 and participated in defect
review meetings.
. Prioritized the bugs according to the levels of severity.
. Involved in automated testing of company's portal.
. Executed the SQL statements for performing Backend Testing.
. Performed system testing of the GUI.
. Interacted with developers to report and track bugs using Test
Director / Quality center.
. Performed Regression Testing of the application after the bug fixes.
. Involved in the Verification and Validation during the Project Life
Cycle.
Environment: Win Runner 8.0, Test Director, AS/400, Oracle, SQL, HTML,
Java Script, Windows 2003.
Answer Financial Inc, CA
Oct 07- Nov 08
QA Engineer
Description: Answer Financial Inc. is a financial company that provides a
variety of products & services including Auto Insurance, Property
Insurance, Personal Insurance and Financial Services like On-line banking,
financial calculator. I was involved in Manual Testing and automation of
scripts for the project.
Responsibilities:
. Helped the Lead in preparing System Test Plans based on User
Requirements Document, Functional Requirement Specification Document
and prepared the Test Cases and Test Procedures using Test Director
7.5.
. Involved in Manual Testing and Automated Testing using Win Runner 7.5
and Test Director 7.5.
. Involved in functional testing, Regression testing, System testing,
Database testing of the application.
. Tested the application manually by executing test cases prior to
automation.
. Prepared the test scenarios and generated test scripts for the AUT in
Win Runner.
. Prepared test data for positive and negative testing used in data
driven testing for testing the application dynamically.
. When I worked with Win Runner, I saved tests directly to Test Director
7.5 Database.
. Executed the tests in Win Runner and then used Test Director 7.5 to
review the overall results of a testing cycle.
. Parameterized the scripts and tested the scripts using data driven
methodology.
. Used SQL statements extensively to retrieve data for Database testing.
. Interacted with the developers for bug fixes and problem resolution.
. Gained good knowledge in debugging and pin pointing the errors in the
testing process with out an automated tool.
. Used Test Director 7.5 as centralized repository to hold test cases
and also for reporting of defects.
Environment: Win Runner 7.5,Fiserv LOS, Test Director, Windows XP,
SQL,HTML, MS Word, Java, Oracle, Internet Explorer 5.0
T-Mobile, GA
Nov 06 - Sep 07
Quality Assurance Engineer
Description: T-Mobile USA is a leading provider of digital Global System
for Mobile Communications/General Packet Radio Service (GSM/GPRS) wireless
voice and data technology standards. Worked on the projects Product Catalog
Management, Daily Change Requests, Live Chat Regression and User Generated
Reviews on T-Mobile website.
Responsibilities:
. Compile test summary reports and run tests on large subsets of data.
. Ensure entrance criteria are fulfilled before testing; ensure exit
criteria are fulfilled before test signoff.
. Produce new scripts to identify problems or research data questions.
. Execute regression testing and perform multiple pass testing.
. Identify performance issues.
. Work with developers, database administrator and analysts to resolve
issues resulting from testing; resolve conflicts between
technical specifications and functional specifications.
. Set up the UAT environment and manage the test environment.
. Write Structured Query Language (SQL) scripts to perform data
validation on data warehouse tables.
. Create automated test cases using Quick Test Professional.
. Use Quality Center for defect tracking, test management, and test
automation.
. Participate in requirements, functional specification and technical
specification reviews.
. Build out and maintain a library of test scripts for regression
testing.
. Coordinate the review and sign off on test plans.
. Provide accurate estimates of effort and time-lines for completion of
assigned tasks.
. Stay current on changes happening to upstream and downstream systems.
Environment: ASP.NET, T-SQL, Microsoft SQL Server 2005, Windows XP, QTP, MS
Excel.
KCG Info Tech., India
Aug 05 - Oct
06
Software QA Engineer
Description: KCG Info tech based in Chennai, India develops and maintains
software applications for Orient Flight School and Hindustan College of
Engineering.Worked as software QA Tester for the Inventory systems and
websites developed by KCG Info Tech.
Responsibilities:
. Performed interactive walkthroughs of test scripts with developers,
business users.
. Developed Test Cases based on the functionality of the application
. Integration testing and System testing was done to check the over all
performance of the application. Backend Testing (Data Integrity) using
SQL and PL/SQL to query the database.
. Unit testing of individual program components.
. Automated testing with Win Runner for the company website Hindustan
college.com
. Performed User Acceptance Testing to ensure that the system under test
meets the user's needs and provides confidence in its use.
. Worked closely with internal users and development management to
provide analysis and problem resolution.
. Involved in Functional, Integration and Systems testing activities.
. Testing the application in different web browsers like Internet
Explorer and Netscape.
Environment: Manual Testing, Win Runner, SQL, Oracle, Visual Basic 6.0,
Test Director 7.5, HTML, Windows
ICICI Bank, India
Apr 04 -
Aug 05
Software Testing Engineer
Description: ICICI Bank is India's second-largest bank with a balance sheet
of over US $22 billion, a network of 452 branches and offices, 1725 ATMs
and 5.8 million customers. A system was developed using oracle to handle
all the financial transactions and Visual Basic for all the GUI screens
like Data Entry screens to enter cash and bank transactions, sales
purchases.
Responsibilities:
. Involved in generating test plan, test cases using Test Director.
. Developed Test scripts for these Test cases using TSL.
. Performed integration testing for different modules in the
application.
. Used Test Director to keep track of system and reporting priority.
. Performed and planed regression testing, integration testing, system
compatibility testing, unit tests and User Acceptance testing.
. Written SQL queries to test the oracle database and validate the data
integrity.
. Performed regression testing to ensure no new bugs exist due to
modifications.
. Cross browser testing is used on Internet explorer and Netscape
navigator for browser compatibility.
. Maintained and executed manual as well as automated test cases from
Test Director.
. Carried out extensive testing with the Win Runner, testing tool with
different test cases, which reflects the various real time business
situations. Analyzed test results and suitable corrective actions
were suggested.
. Test Director7.2 was used as a bug-tracking tool to generate bug
reports.
Environment: Mercury Test Suite (Test Director 5.0/6.0/7i, Win runner
5.0/6.0, Load Runner 6.0), Window NT, Oracle, Visual Basic 6.0, XML
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