Customer Service Management
Resume:
constance woodson
**** **** **** ******, ****** CITY, MO, 64130
(E) abg86h@r.postjobfree.com
URL: http://wp.me/p1cIwa-6a
Professional Summary
People skills. Lead Generation. BA Professional Studies in Organizational
Development and Leadership . Outside Sales . Client Services. Support to CFO .
H/R Liaison . Client Referral Marketing . Microsoft . Client Relationship
Building . Operation Management . Recruiting . Customer Service . Client
Management . IT internal help desk . Data Entry . Brand Development . Expert
Speaker . Entrepreneur . Business Development . Client Consulting . Product
Educator . Specialized Confidant . B2B Relationship . Social Media user .
Blogger
PROFESSIONAL EXPERIENCE
KIPP Endeavor Academy . Kansas City, MO 64127 . 01/2010- 05/2010
Nationwide Charter Middle School chain specializing in future college
placement
Student Recruiter/ Contractor
Recruiting new students and increasing brand awareness.
> Project developed recruitment campaign inserting student application
inserts in local community newspaper to employ diversity and student
admissions
> Cross-functional management of assembling student packets for
teachers/staff; Cross-checked all new student applications for
business office processing
> Created media press release and correspondence letters
> Conducted special events with organizing community radio call-in show
featuring school leader including parent and student. Organized and
led promotional booths at local non-profit organizations. Primary
contact for school tours/visits and information
> Accomplished recruiting deadline of 50 new applicants in 60 days
> Created student database using Microsoft Excel
> Attended by request to flagship KIPP School in Houston, TX., to
implement future college admission succession planning, and newly
developed nationwide student KIPP student tracking systems
Persona Day Spa . Kansas City, MO 64114. 06/1998-03/2009
Health/Wellness organization specialized in therapeutic solutions.
Client Services Provider
Performed hands-on-services and consultation practices that enhanced client
wellness and attractiveness.
> Requested professional speaker at Children's Mercy Hospital Health
Fair (2005) to influence and educate medical/surgical staff of how to
transition from artificial nail enhancements to comply to updated OSHA
regulations
> Cultivated, maintained, open working client relationships; expanded
lucrative clientele base of 1200+
> Practiced and consulted with client feedback, brainstorming
alternatives, and product knowledge
> Accomplished maximum commission pay for 8 years
> Sold product enhancements and added-value services with creative
promotional campaigns
EDUCATION: Bachelor of Liberal Arts, Professional Services of
Organizational Development and Leadership, Rockhurst University, Kansas
City, Missouri, May 2008
RELEVANT TRAINING: Houston, TX KIPP College Placement/Admissions/Recruiting
Workshop, 02/2010Webinar @ Twitter Human Process Systems and O/D
Challenges, Dr. Michael Broom, PhD, 10/20/2010
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