Customer Service Manager

**** *** ****** ***** ***. ** Harlingen,Texas ****0 956-***-**** ****************@*********.***

Melissa Garcia Villarreal

Objective to obtain a position of employment which would utilize my skills as an

excellent customer service specialist.

Education 05/02-05/03 Texas State Technical College/ Harlingen, Texas

Medical Info. Specialist/ Transcriptionist Certificate

Professional [ 07/14/1994-present time] [ JCPenney Company/Harlingen,Texas ]

Experience Salon Customer Service Coordinator/Head Receptionist

[ authorize refunds for customers, handle customer concerns and

complaints, assist Salon Manager in inventory, maintain a set sell

planogram according to company standards, stock merchandise,

Revise work schedules, answer incoming calls, book appointments,

excellent customer service skills, able to replenish registers.

Professional Member of Safety Committee, Selected for the “Great Buddy Company

Program.

Memberships

Languages Fluent English and Spanish

References Available upon request.

Extracurricular accomplished shopper at Jcpenney, movies, evening dining with friends

Activities

Awards received All Star Awards since 2003 to 2009, Many Customer Survey Certificates

and Customer First Certificates.

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