ROLAND JOHN FERNANDEZ
**** ******** **** *****, *** Grove, CA 95624 ******.*********@*****.***
OBJECTIVE
I am a reliable worker seeking a full-time IT position which will
further advance my experience and knowledge, and allow me to
contribute to the success of an organization.
SKILLS
. Experience with routers, switches, troubleshooting, configuring
printers, etc.
. Proficient in Microsoft Office and Microsoft Windows Operating
System
. Ability to utilize standard office equipment
. Team player with strong verbal communication
. Type 50 words per minute
EDUCATION
Associate of Science, Information Technology - Computer Network
Systems
ITT Technical Institute Rancho Cordova, CA
Graduation: September 2009
ACHIEVEMENTS
. Honors of Fall 2006 at ITT-Technical Institute
. Honors of Winter 2006 at ITT-Technical Institute
. Honors of Spring 2007 at ITT-Technical Institute
. Perfect Attendance of Winter 2007 at ITT-Technical Institute
. SPB Statewide Training Program Certificate of Professional
Development "Getting to Resolution" - June 2, 2008
WORK EXPERIENCE
Xerox Data Collection Analyst Team Leader
August 25, 2010-September 10, 2010 MurTech Consultant Rancho
Cordova, CA
. Lead my team in collecting data (such as the serial number, model
number, manufacture dates, etc.) on all printers and copiers in
each project location
. Inputting equipment information in Xerox Transformation Manager
(XTM)
. Mapping devices located in each projected site
. Kept in communication with my project manager regarding the status
of our project each day
Student Assistant
December 2008-April 2009 City Animal Shelter Sacramento, CA
. Entering data for vet rabies shots for the customer's pets to keep
track who has had their shots
. Filing licensed pet forms and vet rabies shot forms that were input
into the computer to keep as backup
. Sorting and distributing mail throughout the office
Student Assistant
June 2007-July 2008 Office of Systems Integration Sacramento,
CA
. Assisted fellow co-workers in any work projects, such as fix it
tickets or solving any problems in our system
. Reformatted and imaged computers with Windows XP and the necessary
software and restrictions in compliance with office standards
. Kept track of inventory and surplus equipment through Microsoft
Excel
. Swapping out old PCs to roll out new PCs
References available upon request