Manager Human Resources

Ronald Gomez Arias

**** ***** **** **** . *******, FL 32814 .

Telephone: 407-***-**** . E-Mail: ***********@***.***

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OBJECTIVE___________________________________________________________________

___________________ To obtain a position where I can use my extensive

knowledge of interviewing and investigative techniques with a strong

organization that can provide upward mobility and career stability.

SUMMARY OF

QUALIFICATIONS______________________________________________________________

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Business professional; management experience; excellent record-keeping and

organization skills, professional interview and investigative techniques,

Proficient in SPSS and Excel. Project Management Professional.

EXPERIENCE__________________________________________________________________

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STATE OF FLORIDA - AGENCY FOR WORKFORCE INNOVATION

UI Program Specialist III/Adjudicator 2007 to present

Tallahassee, FL

Responsible for working with representatives from the Program Support,

Department of Revenue, Office of Appeals and the claims-taking hubs as

needed to resolve issues relating to claims. Interview applicants and

review claims to determine eligibility. Analyze claims to determined

reconsiderations once an appeal has been filed. Work directly with appeals

officers to re-determine claims for payments or for disqualifications.

Screen applicants to gather information from database to assess type and

location of employment and apply various Florida, Federal and other States'

laws, rules and regulations to make decisions on the appropriate type of

unemployment compensation claim. Gather information from applicants and

records demographic, employment history relative to claims process, assign

appropriate occupational classification codes and enter the information

into a computer database. Respond via telephone or correspondence to a

large volume of claimant and employer inquiries relating to eligibility and

chargeability. Review SAR reports to detect incomplete claims, errors,

corrections, etc., and provide training to associates in correcting the

problems. To review the secondary alien verification to assess the

claimants' eligibility for unemployment. To review the assignment of

Military and Federal wages to claims to ensure accuracy. Responsible for

interviewing claimants, employers, and any other party involved in the

process of fact-finding in order to make non-monetary and fraud

determinations, and or establish monetary over payments. Performed

analysis and planning as an executive in an agency having statewide impact.

Analyze and summarize federal and state, law and policy that govern the

implementation of UI benefits and tax rates.

CITY OF CASSELBERRY FLORIDA

City Manager Intern 2006 to 2007

Casselberry, FL

Performed research studies such as Research Analysis of Department

Director's complete compensation plan. Writing of the Employees Policies

and Procedures Manual. Revision of the Human Resources Chapter of the City

Code. Research on use of the Civil Service Board. Worked with Human

Resource Director to attend Unemployment hearings and aided in the

development of policy in order to avoid unnecessary charges. Project

Manager for Set up and coordination of the operation for the City's Radio

Station. Writing and presenting projects to the City Commission for

approval.

LEGAL SERVICES AND IMAGING GROUP

Entrepreneur 1995 to 2005

Salt Lake City, UT

Directed all aspects of running and managing the business, from staffing to

coordination of new costumer development to pre-press, digital workflow and

printing production. Responsible for 65 employees. Duties included day to

day operations of a graphic communications, court interpreting,

translating, editing and establishing quality control measures to ensure

top quality of products and services. Responsible for training and

developing employees. Directed day-to-day operations, scheduling,

purchasing and management. Primary clientele composed of attorneys, firms,

Local Justice courts, Circuit courts, State District courts.

UNITED STATES DISTRICT COURT/UTAH STATE COURTS

Certified Court Interpreter 1985 to 1995

Salt Lake City, UT

Performed open court interpretation. Sight and document translations.

Responsible for the clear and consistent

communication between the defendant and the court system. Gradually

increased the complexity of cases from traffic court in 1985 to high

profile homicide cases and complicated felony cases. Participated as

expert witness for federal court

cases in the area of language interpretation. Became State of Utah Court

Interpreter Instructor for the Court Interpreting Certification Program.

EDUCATION___________________________________________________________________

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Master of Science, Public Administration GPA 3.97

University of Central Florida, Orlando, FL

B.S. Political Science Minor. Business Management GPA 3.87

University of Utah, Salt Lake City, UT

University of Central Florida

Six Sigma Green Belt

Certificate, Court Interpreter

National Center for State Courts NCSC

Certificate, Computer Technology

University of Utah

ACCOLADES AND

INVOLVEMENTS________________________________________________________________

American Association of Management Consultants AAMC

National Society for Public Administrators NSPA

National Scholars Honor Society NSHS

National Association of Hispanic Public Administrators

REFERENCES________________________________________________________________

Available upon request.

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