Project Manager Security

*** ****** **** ****: 757-***-****

Virginia Beach, Cell: 757-***-****

VA 23454

Email:

********@*******.***

Valerie M. Mahanor

Objective To obtain a management role that will best utilize my IT technical

background and Epic project management skills to provide growth and

career advancement.

Experienc 04/2007 - Present Sentara HealthCare

e Norfolk, VA

Enterprise Application Change Management / Epic Security Project

Manager

Management and mentoring of (5) business / clinical analysts for

Epic enterprise security and (1) Sr. Analyst for enterprise

clinical applications and enterprise - Epic Change Control.

Designed, implemented and managed Epic Change Control project and

became the project lead for the implementation of an Enterprise

wide change management initiative to centralize and consolidate

change control processes for all critical health care applications.

Project manager for Epic Security, training, and implementation of

Epic application for (7) hospitals, (200) ambulatory practices, and

over (3000) business associates / community practices.

Designed, implemented and managed Epic security automation - user

provisioning (patent pending) and developed a role based mapping

process for Epic and all critical clinical applications.

Performed Meaningful Use Stage 1 security risk assessment and

analysis for internal infrastructure, community hosted and

non-employee model, and business associates.

Member of the Enterprise security board and project lead to insure

new HITECH / HIPAA regulations are integrated into existing

workflow processes to include the epic security breach process.

Designed and implemented a streamlined collaborative security,

training, and implementation workflow and process for project

management for hospital(s), community, and ambulatory practice

implementation to Epic. (Lean).

Designed and implemented custom dashboards within the SharePoint

security automation model to report Epic implementation status and

metrics, as well as MD CPOM / CPOE adoption.

Manage and execute Epic application testing to support the annual

security audits for KPMG (external) and develop / implement

compensating controls to reduce risk areas.

Designed and implemented an Epic Application Reference Library in

hyperspace for application tip sheet management for end users.

Provided business requirements for the design of an HL7 interface

to automatically create user / provider EMP and SER records as well

as manage and streamline provider data between Epic and our billing

systems (McKesson and IDX) for PCP integrity and billing

consistency.

Designed custom breach reporting toolkit and algorithms for Epic

breach investigations.

09/1999 - 04/2007 USI Insurance Services

Norfolk, VA

Regional Technical Manager (03/02 To 4/07)

Work with multiple national regional executive business leaders to

provide project management leadership for multiple data conversions

and new software application implementations to include setting

milestones, budget, vendor management, data modeling, security,

documentation of system enhancements, and end user training.

Design and development of custom SQL financial application and

reporting modules.

Track, manage, and analyze day to day technical and security

related issues throughout the region to implement troubleshooting

measures for successful resolution.

Identify sensitive financial and budgetary data, define and create

security classes and user specific roles and groups, and

implementation of testing protocols to identify possible security

failures.

Managed annual Sarbanes Oxley (external) IT, financial and security

audits and validate appropriate controls have been implemented and

validated according to Corporate standards.

Perform operational workflow analysis to recommend / implement

technology solutions to improve efficiency and reduce FTE

allocation throughout the region (Lean).

09/1999 - 04/2007 USI Insurance Services

Norfolk, VA

Regional Application Technical Analyst (09/99 To 3/02)

Performed system and security administration and provided daily

support for all LAN / Cisco WAN networks, Citrix MetaFrame,

intranet, and various software application and databases.

Manage and execute all application and security testing to support

the annual internal financial and security audits for Sarbanes

Oxley and develop / implement controls.

Worked with vendors to design and develop various custom software

applications to download and import agency and financial data from

one legacy system to another.

Managed the infrastructure consolidation of all sites into one

regional data center in Norfolk.

Collaboration with management teams and end users to design,

implement, and manage data content and software development

requirements for a regional intranet site.

Designed and developed regional standards for system security by

implementing regional standards for access / termination, user

profiles / templates and group definition.

9/1988-9/1999 Sentara Health System

Norfolk, VA

Network Engineer / Administrator (12/96 To 12/99)

Provided support services for all hospitals, medical centers, data

centers, and corporate offices for all network and security related

issues within a Novell / GroupWise / Microsoft environment.

Provided support and administration for the implementation of the

Claims Management System (Macess) and the Physician Credentialing

System (Horizon).

Developed a custom documentation library for all new system

applications and enhancements.

9/1988-9/1999 Sentara Health System

Norfolk, VA

Technical Writer / Trainer (9/94 To 12/96)

Designed, developed, and implemented a custom software report

library for all managed health care system menus and reports for

claims management, mental health management, and finance.

Worked side by side with programmers and business analysts to

identify and document all software releases, custom reports, and

enhancements to the managed care systems.

Automated Nursing Advice Protocols from a manual document into an

online windows based help interface for the after hours nursing

program.

Help Desk Specialist (5/92To 8/94)

Provided telephone support for all divisions of Sentara Health

System (3500 users).

Provided technology training classes for doctors, nurses, and

hospital staff.

Education Consolidated mainframe and microcomputer helpdesks into one central

help desk.

Computer Operator / Supervisor (9/88 To 5/92)

Supervised staff of (8) computer operators for all mainframe

systems and critical processes.

Monitored and maintained mainframe activities for (6) mainframe

critical care systems.

Microsoft Certified Professional

Novell Certified Network Administrator

2011-Lean Principles for Healthcare, Old Dominion University

2006 - Villanova University, Six Sigma Green Belt

2005 -Citrix Administration, Electronic Systems

1980 - 1983 Portland Community College, Business Administration /

Data Processing

Reference

s Available Upon Request.

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