Administrative Assistant Manager

Nadia Abawi

**** ********* ****, *** *****, CA **582

Mobile: 925-***-**** Email: **********@*****.***

OBJECTIVE

Seeking a challenging position where I can utilize my exceptional

communication and organizational skills as an Administrative Assistant and

contribute to the organization's overall success and growth.

PROFESSIONAL EXPERIENCE

November 2008 - June 2011 The Kitchen and

Bath Depot Pleasanton, CA

Administrative Assistant

. Handled all official company correspondence efficiently

. Created, maintained, and updated files, databases, records, and other

documents

. Established a systematic and reliable computerized customer database

. Conducted product and market research to ensure company innovation

. Screened all incoming calls promptly resolving customer concerns or

inquiries

. Ordered and organized office supplies and materials

. Insured that the showroom was organized and ready for customer viewing

. Provided excellent and professional customer service to all current

and prospective clients

November 2007- November 2008 Raymond Young, CPA

Fremont, CA

Administrative Assistant

. Assisted with daily Accounts Receivable/Accounts Payable, data entry,

preparation of time sensitive materials and overall management of

office functions

. Responsible for handling highly confidential records

. Coordinated scheduling of client meetings with head accountant

. Organized files, photocopying, collating materials, faxing, and

scanning documents

. Light book-keeping on Quick Books software including expense reports,

bill paying and monitoring bank account balances and client billing

April 2003 - October 2007 Hayward Ford

Lincoln Mercury Hayward, CA

Finance Manager/Customer Relations Manager

. Interacted with various departments pertaining to vehicle maintenance

records, new repairs, and inventory

. Managed files and prepared contract documents in a timely and

efficient manner following ethical standards

. Scheduled appointments with customers to review policies and

guidelines on products purchased

. Tracked commission sales of automotive products such as warranties,

maintenance programs and accessories

. Generated cost/benefit reports, profitability tables, and customer

service surveys to help management with future decisions of the

company

. Responsible for preparing car loan document packages, presenting and

reviewing with customer and loan signing process

. Also engaged in sales of warranties and other accessories during the

contract signing process

EDUCATION

Everest College, Hayward, CA: Medical Assistant Certification Date- April

2009

John F. Kennedy High School, Fremont, CA: Graduated 1997

SKILLS

Proficient with dual platform Apple/Microsoft operating systems, Software

program suites including Outlook Pro with contacts manager, Apple Software

Suite Adobe Software Suite, Broadcast Fax, 20/20 design, Internet,

Proficient in Word, Excel, PowerPoint, Quick books, ADP, Reynolds, OSHA,

Type 55 WPM, Fluent in Farsi.

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