Olena Viger
**** ******** ***, *** ****, CA *****
*********@*****.***
Seek the Position of Executive Administrative Assistant with opportunity to grow within the company.
Summary of Qualifications
6+ years of experience as a secretary/administrative assistant; Exceptional secretarial, organizational and computer
skills; Friendly, diplomatic and professional demeanor on phone and in-person; Quick learner with good analytical ability;
Mature, dependable, reliable, organized and pro-active; Sensitive to handling confidential information; Able to manage
priorities and workflow, and multitask; Strong organizational and time management skills; Good at working in a team
environment as well as independently.
Professional Experience
Administrative assistant - Image Eyecare Optometry – 2009-Present
• Greet customers and assist them in completing appropriate forms, register patients according to protocols;
• Answering phones, booking appointments, filing, preparing charts for customers;
• Collect and note co-payment fees according to protocols;
• Open, close, update and maintain client files, both paper and electronic;
• Placing and following up the orders, keeping inventory of products ;
• Perform other duties as assigned whenever necessary.
Office manager - AAA Pacific Van Lines inc – 2008-2009
• Ensuring the smooth functioning of the office;
• Working with copy, fax and scan office equipment;
• Answering phones, communicating with drivers and provide them with all the necessary information about the
delivery, manage the schedule for all the employees, payroll.
Administrative assistant - Campbell Quality Construction Co. – 2007-2008
• Schedule meetings, appointments, conference calls, and presentations;
• Establish appointment priorities; assess importance of various matters and take timely appropriate action;
• Coordinate and maintain electronic and paper calendars;
• Answer calls and manage in and outgoing correspondence.
Executive assistant – Odessa Marine Transport Bank (Ukraine) 2004-2006
• Assist in the planning and preparation of meetings, conferences and conference telephone calls for the director of
the branch office of the Bank;
• Make travel arrangements, book transportation and hotels, and prepare detailed itineraries;
• Prepare orders and protocols;
• Open, sort and distribute incoming correspondence, including faxes and email;
• Assisting VIP customers in opening accounts;
• Assemble and prepare client data and final documents and handle confidential client information.
Internship in the Import Department – “Anthey” (Ukraine) 2003-2004
Communicating with foreign vendors, ensuring of timely delivery, receiving product from the deliverers, preparing
invoices, packing lists, transport documentation.
Education
San Francisco Institute of English – 2008-2010 - Certificate
Odessa National University (Ukraine) – 2000-2005 – Bachelor Degree in Management of International Business
Relationships (Arts in Management)
Academy of Excellence in Teaching – 2004 - Certificate of Appreciation for superior efforts and contributions essential
to successful implementation of Summer Institute 2004 of the “Business Management Education in Ukraine”. Student
intern program funded by United States Agency for International Development.