Customer Service Data Entry

Location:

Posted:

June 30, 2011

Juanita Walton

Farmington Hills, MI 48336

**********@*****.***

SUMMARY

Administrator with over 25 years of professional experience. Skilled in all aspects of office

administration, organization of filing system, use of electronic office equipment, handling multi-

line phone system, data entry, coordinating with staff, scheduling appointments. Communication

skills demonstrated through verbal and writing abilities, client relations, customer service skills

and the ability to produce in-depth reports and correspondence.

EXPERIENCE

Chambers & Associates, PLLC Detroit, MI 2008 to 2011

Legal Assistant/Receptionist

Provided exceptional administrative support to peers and senior management. Successfully

implemented the firm’s open and close system. Handled a high volume of calls courteously as

well as expediently. Continuously projects a highly polished professional image. Serve as

initial point of contact for clients, vendors and attorneys. Educated clients and visitors regarding

firm’s services. Scheduled appointments and promptly responded to inquiries.

• Easily establish rapport with people of all ages, cultures and beliefs.

• Earned a reputation as a valuable and cooperative coworker by being fair, honest and

willing to help others when needed.

• Compiled reports and records.

• Experienced in all facets of administration and capable of handling a great deal of

responsibility.

• Friendly, personable and easy to work with.

Mindell, Maln & Kutinsky, PC Southfield, MI 1989 to 2006

Legal Secretary

• Maintained Attorney’s weekly calendar

Maintained constant contact with various Courts and Judges

•

• Scheduled depositions of defendants and client’s appointments

• Filing various court documents

• Assisted in the implementation of a new multiline, multifunction Telephone System

EDUCATION

Wayne County Community College Detroit, MI Business Admin. 1979 – 1981

Ross Business Institute Southfield, M Secretarial 1987 - 1988