Customer Service Project Manager

Liana A. Bridglal

**** ***** ****** ****** *******, NY 11427 C: 718-***-**** E: *************@*****.***

OBJECTIVE:

To acquire a position in a progressive company with room for personal and professional advancement where I

can fully utilize my skills and experiences.

SKILLS:

• •

Multi Tasking Skills Computer Proficient

• •

Excellent Decision Making Skills Customer Service Skills

• •

Interacting With Clients Dedicated To Job

EXPERIENCE:

07/04 – 10/09 C.P Construction Corp. – New York, NY

Administrative Assistant

Answer multiple phone lines and route calls to the appropriate parties.

Prepare all correspondence, letters, faxes, memos, change orders, purchase orders, and

transmittals for Subcontractors/Clients etc.

Request for Insurance Certificates from Subcontractors, Building Management/Clients.

Excellent Customer Service skills.

Planned and facilitated administrative functions including: travel arrangements, calendar

management and outlining agendas for various functions and meetings.

Create and maintain logs, records and files for Messengers/ Subcontractors.

Maintain logs of office inventory.

Prepare Bids and Contracts for Subcontractors / Clients.

Exporting of deliveries and packages. (FedEx, UPS, DHL, USPS)

Assisted President and Vice President on ongoing projects.

09/08 – 10/08 World Courier Inc.

Orientation and Job Training.

05/03 – 07/04 Solectron Global Services – New York, NY

Customer Service Technician

Customer Service

Install Software

Generate Report

COMPUTER: Microsoft Office Suite 2007 (Microsoft Word, Project, Excel, PowerPoint, Access)

EDUCATION: Computer Information Technology – 2001 - 2003

University of Trinidad and Tobago – Trinidad & Tobago

Certificate in Computer Literacy - 1999

Microcom Ltd. – Trinidad & Tobago

CXC O’Levels - 1993

Couva Government Secondary School – Trinidad & Tobago

REFERENCES: Howard Talbot

917-***-****

C.P Construction Corp. – Vice President

Mayank Patel

(917) 796- 5059

C.P Construction Corp. – Controller

William King

(917) 355 – 0265

C.P Construction Corp. – Assistant Project Manager

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