Wilma L Broussard, MS, MT(ASCP)
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*** ****** ****** *****, *********, LA 70506, Home 337-***-****, Cellular
337-***-****, *********@***.***
SUMMARY
Articulate, well-respected professional with over 15 years experience in
the design, development and implementation of business initiatives. Known
for strong leadership and motivational skills that consistently produce
positive changes and winning results. Flexible yet detail oriented with
effective problem solving and analytical capabilities. Demonstrated
excellence in presentation, organizational and interpersonal skills across
all levels. Ability to grasp highly technical information and convey it in
clear and confident terms targeted to the customer's level of
understanding. Energized by new challenges and a genuine team player
committed to organizational success.
CORE COMPETIENCIES
. Trusted advisor status with civilian, domestic and foreign military
customers.
. Project development, implementation and training with successful
outcomes.
. Excellent communication and presentation skills.
. Well versed in customer qualification processes for business
development.
. Consultant for cGMP regulations and quality measures.
. LEAN Manufacturing and 6 Sigma project teams.
PROFESSIONAL EXPERIENCE
Haemonetics Corporation . Braintree, MA 2005 to Present
Senior Business Analyst
Senior analyst and medical laboratory subject matter expert for customer
solutions implementation division. Responsible for analysis of tangible
and observational data to support customers by streamlining operational
efficiencies, product integration into current systems, target marketing
approaches for customer utilization of services and monitoring of
integration efforts. Operational liaison to the United States Department of
Defense.
. 2006 Recipient of Service Excellence award - company's highest honor
for non-sales achievement
. Implemented the project plan for an international Frozen Blood
Program trial in India. Designed and trained military staff on quality
metrics, data collection and trial acceptability parameters.
. Supported US medical device sales through on-site consultative
services, program launches and leading 6 Sigma and LEAN manufacturing
teams.
Haemonetics Corporation . Braintree, MA 2002 to 2005
Technical / Operations Specialist
Coordinated training operations and logistics for both civilian and
military customers. Provided consultative services for FDA licensure
processes and regulatory guidelines.
. Developed, implemented and trained the operational revision of the US
Military Strategic Blood Reserve in the US, S. Korea, Okinawa, Spain and
Italy. Developed and conducted deployment training program for soldiers
collecting blood products in Afghanistan and Iraq theaters of operation.
. Served as faculty and presenter at numerous regulatory and quality
seminars. Participated in various industry trade conferences to affect
corporate visibility and strategic initiatives on an annual basis.
Haemonetics Corporation . Braintree, MA 2000 to 2002
Total Aphaeresis Operations Specialist
Responsible for training of all donor related medical device technologies.
Subject Matter Expert (SME) for donor center and hospital laboratory
operations. Team lead for technical troubleshooting and product quality
investigations.
. Developed train-the-trainer programs for customers to maintain self-
sufficiency in medical device operations. Incorporated use of Adult
Learning principles into training materials.
. Member of customer site investigation team for 6 Sigma and TQM
projects.
Lafayette General Medical Center . Lafayette, LA 1991 to 2000
Medical Technologist - Generalist
Clinical Laboratory Scientist - Generalist in all functional areas of the
hospital laboratory service line. Responsible for technical writing and
review of laboratory Standard Operating Procedures. Recognized for strong
leadership and mentoring skills. Developed departmental plans for CLIA,
TJC (formerly JCAHO) and CAP regulatory inspections.
. Served as relief shift supervisor in support of 5 professional and 2
administrative staff.
. Represented the laboratory as ancillary consultant on numerous cross-
functional hospital committees and advisory seminars.
. Accredited certification as a Medical Technologist. Registered
nationally with the American Society of Clinical Pathologists.
Beacham Urology and Acadiana Family Physicians . Lafayette, LA 1994 to
1998
Laboratory Director / Technical Consultant
Developed and managed laboratory services program for physician medical
practice. Responsible for staff management, quality measures, compliance
and reporting.
. Established OSHA compliance program and led internal inspection
teams.
. Maintained all records and corrective action initiatives as
determined by CLIA and FDA.
EDUCATION
University of Louisiana-Lafayette . Lafayette, Louisiana 1999
Master of Science, Communicative Disorders
University of Southwestern Louisiana . Lafayette, Louisiana 1990
B.S., Biological Science
University Medical Center School of Allied Health . Lafayette, Louisiana
1990
Medical Technologist
SKILLS / TRAINING SUMMARY
. Mentor / Coach: support new sales consultants, clinical trainers and
customers in development of knowledge for company's product lines.
. Problem Analysis: excellent use of judgment and decision making
skills to solve problems efficiently.
. Process Improvement: 6 Sigma Black Belt and LEAN manufacturing
training.
. Computer Knowledge: proficient in Microsoft Office suite.
. 18+ years public speaking and corporate presentation experience.
. Sales Qualification, Process Improvement, TQM and Facilitation
trainings.