Project Management

RICHARD THOMAS S

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Plot No. *, Vasukiyar Street,

Ram Nagar (North), Madipakkam,

Chennai 600091, TN, INDIA

Mobile: 984*******

Tel.: +91-44-225*****

Email: **************@*****.***

Professional Objective

Seeking a challenging and growth oriented career in Technical Writing,

where my knowledge and skills can be utilized effectively and enriched.

Synopsis

. A result oriented professional with 6 years of Copyediting and 4+

years of Technical Writing in IT industry.

. Expertise in writing user manuals, configuration and installation

manuals, and online help files.

. Excellent written, communication, inter personal, liaison and problem

solving skills with the ability to work in multi cultural environment.

Area of Expertise

Copyediting / Technical Writing

. A good understanding of grammar, syntax, spelling and technical

writing.

. Well versed with different publisher styles for books and journals.

. Expert in editing and setting complex math.

. Preparation of training materials, manuals, work-flow sheets, etc.

. Knowledge of HTML, SGML and XML coding.

Work Experience

March 2007 - till date with Polaris Software Lab Ltd., Chennai, India as

Associate Executive

Project #1: Java Financial Platform

Java Financial Platform (JFP) is a Citigroup developed architecture on

which Internet Banking Applications are migrated from CBOL. Involved in

documentation activities for JFP Migration projects for the following

countries: Germany, UK, Nordics, Portugal, UK IPB and Turkey.

Responsibilities:

. Liaise with the datacenter team to get the server configuration values

confirmed in a excel tracker.

. Preparation of Configuration guides for application server instance

creation in websphere, database server instance creation in Oracle

10g, and web server instances creation in iplanet.

. Preparation of the installation instructions guides for application

server, database server and web server.

. Image corrections as per customer requirement done using Photoshop and

MS Paint.

. Created presentation on JFP architecture explaining the concepts of

internet banking with JFP.

. Prepared presentation on project metrics.

. Involved in the preparation of Fish bone analysis diagram detailing

the bottlenecks in the project improvement.

. Developed online Flash demos and HTML prototype demos for JFP UK and

IPB customers.

Project #2: Citi Phoenix /Citi Next Gen/CitiDirect BE Prototype development

Involved in prototype development for Citigroup, US. Create the html pages

using dream weaver. Write javascripts to create a working demo of the

application.

Responsibilities:

. Liaise with Business Analyst to gather the requirements.

. Design the portal pages and write the java scripts.

. Prepare a release and deliver it to the customer

Project #3: TATA AIG Claim Administration System (TALIC)

This project is on the development of portal applications for the TATA AIG

Claim Administration System. It has various modules for different users of

the system like Submitter, DE User, Claim Administrator, etc. The

application has the flow from Submitting a claim to processing of claim at

various stages.

Responsibilities:

. Prepared the CAS User Manual for TALIC, BLF User manual for business

users, User Management User Manual for the Admin users and Product

configuration user manual for the Admin user.

. Liaise with Technical team / Business Analysts to receive knowledge

transfer of the application.

. Updated the documents with the reviews received from the Technical

Team / Business Analysts.

Project #4: Maruthi India

This project is on the development of portal applications and content

management solutions provided by the ECM team of Polaris.

Responsibilities:

. Prepared the maruthi mediabin configuration document.

. Prepared the mediabin installation documents.

Project #5: ICICI Prudential

This project is on the development of portal applications and content

management solutions provided by the ECM team of Polaris.

Responsibilities:

. Involved in the preparation of ICICI template and workflow user

manuals.

Project #6: Adidas' TOPS@ Community Workspace

This project is on the content management solutions provided by the ECM

team of Polaris.

Responsibilities:

. Involved in the preparation of Adidas' administrator and user manuals

used by administrators and other sales team members.

Nov 2006 - Feb2007 with K9 Technologies (P) Ltd., on deputation to Polaris

Software Labs, Navalur as Technical writer

Java Financial Platform - Documentation

. Involved in preparing installation, configuration and handoff memo

guides to Java Financial Platform - App Server installation, DB Server

installation and Web Server installation.

. Developed HTML prototypes by designing the portal pages for UK

customers.

. Worked on Flash Online Demo creation with Macromedia Flash 8. Involved

in designing the Flash demo using PPTs.

. Created JFP presentation materials for training purposes.

. Creation of Presentations for Technical Conferences.

Automated using macros the installation and config guides. Also automated

the project metrics excel files used for the JFP project using simple in-

build formulaes.

Feb 2001 - Oct 2006 with Scientific Publishing Services (P) Ltd., Chennai,

India, associate of Bertelsmann Springer as Sr. Copy Editor

. Involved in online copyediting of the Scientific International

Journals according to Publisher styles.

. Content editing with respect to grammar and punctuations.

. Checking the content for proper tagging in Tex and generate XML.

Jan 2000 - Jan 2001 with Thomson Press (India) Ltd., Chennai as trainee

copy editor

. Online copy editing of STM journals of international standard

(Elsevier Science).

. Improved my knowledge of TeX and SGML coding of the scientific data.

Skills

Packages : Snag IT, Adobe Frame Maker 7.0, Macromedia Flash 8,

Robohelp X4.1 and

Microsoft Office 2007, Adobe Acrobat 5, Adobe Photo Shop

7, MS Visio

Languages : XML and HTML

O.S : Windows 2000 / XP

Personal Skills

. Good team player

. Planning and achieving the target

. Working enthusiastically

. New Initiatives

Academic Records

. Completed certificate course in Technical writing from K9

Technologies, AU PERS, Anna University, Chennai in October 2006

. Completed Professional Diploma in Network Centered Computing from

NIIT, Madurai in the year 1999 with 75%

. Master of Science in Physics from Madura College affiliated to Madurai

Kamaraj University, Madurai in the year 1998 with 79%

. Bachelor of Science in Physics from The American College affiliated to

Madurai Kamaraj University, Madurai in the year 1996 with 71%

. Passed Higher Secondary from SBOA Matric Higher Secondary School,

Madurai in the year 1993 with 78%

. Passed Matric X Standard from SBOA Matric Higher Secondary School,

Madurai in the year 1991 with 73%

Accomplishments

Sixth rank holder in M.Sc. Physics (1998) from Madurai Kamaraj University,

Madurai, TN, India.

Personal Details

Date of Birth : 16-June-1975

Martial Status : Married

Gender : Male

Passport No. : G8790301

PAN No. : ALFPR6281A

Name of Father : D. Swamimuthu

Languages Known : Tamil, English

Nationality : Indian

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