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Manager Customer Service

Location:
Howard City, MI, 49329
Posted:
June 30, 2011

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Resume:

Marty Woehl

*** ****** ** . ****** ****, MI *****

Cell 248-***-**** . *****.*****@*******.*** . Home 248-***-****

Implementation Specialist

Hardware Installation . Data Manipulation . Training

Field tested IT professional with an outstanding success record of data

extraction ETL, reorganizing, and loading from multiple legacy systems. Can

do attitude coupled with an unrelenting drive to achieve dead lines while

complying with corporate standards. Uses real world experience with

analytical thinking, and strong organizational skills to accomplish goals.

Described as "unflappable, devoted, passionate, road warrior, and a team

player". Areas of expertise encompass the following:

Microsoft Office Applications Data Mining

Group or Individual Training NxTrend ERP & Results Reporting

Computer Hardware Installation Perpetual Inventory Management

PROFESSIONAL EXPERIENCE

FERGUSON ENTERPRISES INC, Newport News, VA Aug

2008 - Jan 2010

Wholesale distributor of plumbing and various building materials

encompassing the US and Canada.

Product Data Manager

Created, maintained, and cleaned new and existing product data encompassing

2.6 million products, over 1300 location for implementation of SAP software

conversion. Instrumental in isolating unit of measure issues between

imperial and metric conversion between the US products and the Canadian

products.

. Developed new product codes for the SAP Master Material module.

. Utilized MDM and Access databases to create consistent descriptions.

. Performed data mapping to cross reference products from various legacy

systems adding volumetric and UPC information.

. Supported multiple locations for new product additions

STOCK BUILDING SUPPLY, Raleigh, NC

March 1998 - Aug 2008

National building material company selling to the professional contractor

and homeowner.

Sr. Data Integration Manager

Managed a team where the goal was complete conversion of item file SKU's

and accounts receivable data. Extract, Transform, and Load process was

utilized from raw reports of the Legacy system, data mapped for loading

into the new POS system. This process included thousands of sku's and AR

records and transactions. Promoted from location trainer to regional

trainer prior to joining the Data Conversion team, then

Marty Woehl

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promoted to final position of Data Integration Manager until completion of

the project in August of 2008.

. Developed Microsoft Excel VB macros to streamline the business

process.

. Developed a Bin Mapping procedure that reduced physical inventory time

by 30%.

. Utilized V-LOOKUP and many other Excel formulas.

. Created new scanning process to facilitate the ease and accuracy of

data capturing, saving the company time and money.

. Established a concise outline for training, reporting, extraction,

conversion, and loading including Power Point presentations, web

meetings, and on site evaluations.

. Assisted with hardware installations of PC's, printers, PC upgrades,

routers and hubs to assure deadlines were obtained.

. Analyzed and balanced AR records for 100% accuracy balancing millions

of dollars and loading into the proper exposure buckets.

. Converted over 200 locations nation wide and over 500 million dollars

in inventory.

. Coordinated team logistics to assure cost effectiveness.

. Provided on-site support for both pre and post go-live conversion

STOCK BUILDING SUPPLY, Raleigh, NC March

1988 - March 1998

National building material company selling to the professional contractor

and homeowner.

Sales Representative /Outside Sales Support

Customer service representative for retail and contractor sales including

blueprint takeoffs, estimating, CAD drawings, and special order processing

to ensure customers order was timely and accurate.

. Spearheaded new product lines for locks and swing set equipment that

increased sales by 4%.

. Developed new process for quick estimating of a swing set equipment

saving time and money.

. Obtained top retail salesperson 6 years in a row.

TECHNICAL EXPERTISE

Operating Systems: Windows

Software: MS Office (Excel, Word, Power Point, Outlook) Monarch Pro,

NxTrend, Internet Explorer, Firefox

Hardware: scanners, printers, Zebra label printers, PC's, wireless and

wired routers/hubs

Basic Understanding: Crystal Reports, SQL, DOS, MS Access, Visio

EDUCATION

Lake Orion High School: Graduated



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