Customer Service Nurse Practitioner

NINA BISCEGLIA

***-**** ***** ****, ********, Florida 34221 . 941-***-**** .

*************@*****.***

OBJECTIVE: To obtain a challenging position utilizing my office skills

EXPERIENCE

Feb 2010-Present

The Blend Institute

Palmetto, FL

Medical Assistant

Transferred with Dr. Blend (formerly of IHA) to new facility. Responsible

for patient customer service: including patient intake, charting, taking

vitals including blood pressure, temperature, weight, pulse oximeter,

perform EKG test, perform Nerve Express test, call in prescriptions for

patients to pharmacies or use escripts, retrieve and upload lab results

using HL7 and call offices for radiology reports. Speak with other Doctor's

regarding mutual patients results. Assist Nurse Practitioner in preparation

of gynecological services. Prepare specimens for lab pick up. Set

appointments in E-MD software, creating invoices for services rendered and

collecting payment for current and past due balances. Update patient

records and prepare patient records for outside sources such as insurance

companies, additional doctors' offices etc. Conduct inventory of

supplements needed for patient care. Assist both doctor and nurses on a

daily basis. Meticulous attention to detail, strong interpersonal and

organizational skills.

Mar 2009-Feb 2010 Integrated

Healthcare Associates

Bradenton, FL

Customer Service/Receptionist

Greet patients as they come through the door. Make schedules and set muti-

schedules for patients in E-MD's software. Call patients to reschedule

appointments. Answer phones, make confirmation calls. Collect payment at

the time of service, collect past due balances on accounts. Create new

invoices when needed. Sell Chelation and Acupuncture packages. Multi-task

by answering phones, replying to doctors through instant messenger,

assisting patients with their appointments.

Sept 2008-Mar 2009 Oden Hardy

Construction

Bradenton, FL

Job Accountant

Prepare Design and Construction draws for owners of project. Input invoices

into American Contractor software. Print out checks for

subcontractors. Create change orders for subcontractors and owners.

Create log of lien releases in excel spread sheet. Prepare reports for

President and Vice President for Monday morning meetings. Research past

due payments and discrepancies in reports. Answer phones when receptionist

is out of office.

June 2006-May 2008 Mathur and Gerdes

General Contractors Bradenton,

FL

Bookkeeping Assistant

Input invoices into American Contractor software. Print out checks for

subcontractors. Responsible for office rent, keep balance sheet on an excel

spread sheet for LLC's, create budgets for job costs. Keep track of change

orders turned in by Project Managers from the subcontractors. Put together

draws for Owner, Architect, and Bank with subcontractor's final releases.

Run blue prints and draws to Architect and owners. Answer phones when

receptionist is out of office..

June 2005-Apr 2006 Paramount Companies of

Florida, Inc. Bradenton,

FL

Receptionist/Walk through Coordinator

Assist sales director with expense reports, payroll for sales staff, and

appointment settings. Responsible for first and final walk through with

buyers. Worked closely with construction office to remedy any issues the

buyer had during final walk through.

Apr 2004-Apr 2005 The

Financial Group

Sarasota, FL

Branch Administrator

Provided support and training to new associates in office orientation,

filing procedures, and computer applications. Reorganized the company's

filing system to facilitate document retrieval and minimize time searching

for files. Strong interpersonal and organizational skills.

Sept 2000-Nov 2002 Home Loan &

Investment Bank

Warwick, RI

Mortgage Specialist

Receive inbound calls from customers who would like to apply for an equity

loan or refinance an existing mortgage. Prepare application and answer

questions regarding amount of current equity in the home.

EDUCATION

June 2011- Present South University

Tampa, FL

-Health Science

Jan 2007-May 2011 State College of Florida

Bradenton, FL

-Associates Degree

Oct 2000-May 2001 New England Technical Institute

Warwick, RI

SKILLS SETS

Completed Classes:Medical Terminology, Anatomy I&II, Microbiology,

Psychology, Statistics etc. Computer knowledge: Microsoft Office, Excel,

Word, Outlook, E-MD's Software, HL7, Escripts, American Contractor,

Peachtree, Skyline and Sitemanagerware.

Contact this candidate