Administrative Assistant Customer Service
Resume:
Caitlin Bird
Lewiston, NY *****
*********@***.***
Objective: To use my Health and Wellness degree to work in health care
because I can work easily with clients and enjoy seeing people return to
optimal health.
Experience
10/09- Present Horizon Health Services-Niagara Falls, NY
Administrative Assistant
. Telephone and Front Desk Assistant
. Filing
. Database and Records Input
. Court Reports
. New Client Entry
. Preparing client information and requesting records for Medical
personnel.
. Client scheduling
. Consistently praised by management for the quality and timeliness of
reports, attention to detail and exemplary customer service
9/08-10/09 Roswell Park Cancer Institute-Buffalo, NY
Administrative Assistant.
. Excelled in role requiring the ability to handle a variety of customer
service and administrative tasks and resolve customer issue with
expediency
. Demonstrated proficiencies in telephone and front desk reception.
. Led cleanup of company database files
. Restored organization to personnel, financial, and operational records
5/06-8/10 Water Street Landing Restaurant- Lewiston, NY
Server and Bartender
. Responsible for training incoming staff
. Banquet Leader
. Scheduling of wait staff
Education
Buffalo State College- May 2009
Bachelors Degree in Health Education,
Niagara County Community College- May 2007
Associates Degree in Health Studies
Other Certifications: CPR certified through Buffalo State College
OSHA certified in Blood Borne Pathogens through
Buffalo State College
Computer Skills: Microsoft Office (Word, Excel, PowerPoint), Windows
Outlook.
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