Human Resources Manager

COLLEEN R. DONOHUE

**** ****** ***, ******, ** **039 • 315-***-**** • abg7vr@r.postjobfree.com

OBJECTIVE

Seeking a Human Resources position with a prestigious company where my exceptional communication

skills & expertise in the field of Human Resources can be utilized.

SUMMARY OF QUALIFICATIONS

Several years experience in the field of Human Resources, with a solid background in screening,

interviewing and recruiting job applicants, benefits administration, employee training and development,

new hire orientation, payroll processing, performance management and employee relations.

PROFESSIONAL EXPERIENCE

Human Resources Payroll Administrator, AXA Equitable, Syracuse, NY 2005-2011

• Processed bi-weekly employee payroll, and various payroll related transactions; salary changes,

job elimination, military leave, and transition leave of absence.

• Actively participated in Six Sigma, Process Streamlining projects.

• Supported Branch Operation Managers and HR Business Partners with various HR processes and

procedures

• Remained current on State and Federal Employment laws to ensure compliance.

Human Resources Manager, The Home Depot, Cicero, NY 2002-2005

• Forecasted and analyzed work force planning data and provided feedback to the management

team.

• Effectively executed employee-training programs.

• Coached and provided input to managers and supervisors to provide quality, timely and consistent

reviews.

• Handled employee issues and facilitated in-store resolutions that are fair and consistent.

• Partnered with Store Manager regarding counseling and termination of employees.

• Maintained a high district wide retention rate by creating positive employee morale.

Human Resources Specialist, Interface Solutions, Inc. Fulton, NY 2001-2002

• Conducted new hire orientation.

• Administered benefits to both hourly and salaried employees

• Maintained workers’ files, and worked closely with the workers’ compensation carrier.

• Participated as an active member of the safety committee.

• Conducted exit interviews.

Human Resources Administrator, Diemolding Corporation, Canastota, NY 1997-2001

• Maintained employee personnel records, both manually and electronically.

• Administered benefits program including health and dental insurance, long-term disability, life

insurance, COBRA, 401 (k), and tuition reimbursement.

• Reconciled monthly insurance invoices.

• Handled employee issues and/or questions regarding benefits.

• Chaired the employee activity committee.

Payroll/Client Service Representative, ADP (Automated Data Processing), Liverpool, NY 1994-1997

• Supported clients by answering questions regarding payroll and tax issues.

• Provided clients with instruction on payroll input, including garnishments, direct deposit, and

cafeteria benefits.

• Utilized PC programs to research and determine various payroll discrepancies.

Client Services Coordinator, NEC (National Employer’s Council), Syracuse, NY 1991-1994

• Processed unemployment claims for clientele (up to 500 claims per week).

• Researched and remained current on all unemployment laws, state and federal employment laws,

OSHA, Workers’ Compensation, COBRA, FMLA, human rights and labor standard issues.

• Developed and revised company handbooks.

• Researched and provided direct client consultation and provided support to internal Customer

Service Representatives on all above issues.

EDUCATION

American Management Association

Certificate in Human Resources Management

Various Human Resources Seminars & Training

Cicero High School, Cicero, NY

Professional References

JoAnn Ryan – National Grid – 315-***-****

Cindy Madison – Carrier Corporation 315-***-****

Gretchen Tassone – AXA Equitable – 315-***-****

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