Natasha Sara Hawkins
*** ***** ******* ********* #****
Saint Louis, Missouri 63105
314-***-**** (Cell)
314-***-**** (Home)
Email abg7u8@r.postjobfree.com
PROFESSIONAL SUMMARY
Dynamic, results-driven Project Manager with expertise in leading and
implementing complex technology projects, grounded on business and economic
value alignment. 25 years of information technology, systems and technical
experience with a track record of delivering successful technology
solutions to organizations on time and on budget. Collaborative leadership
style coupled with excellent technical and analytical skills, as well as
effective communication, both written and oral. PMP certification underway.
. Strong experience directing and performing technology projects in
complex environments across all system sizes and life cycles.
Experience is based on solid technical skills and a broad business
experience.
. Demonstrated ability to build peak-performing teams and achieve
required business, financial and technical competitive objectives for
projects. Experience providing leadership and focus on process and
methodology to reduce and manage project risks using COBIT
methodology, RUP, PMI, SDLC, ITIL, and Six Sigma principles.
Effective in promoting smooth change management related to technology
and automation changes.
. Focused on creating stable, cost-effective, repeatable solutions
aligned with rapidly changing business needs and integration
management and synergies.
. Strong experience in multi-departmental business analysis to identify
shared needs, clearly documenting requirements and using best
practices gleaned from industry leading companies to deliver
technology solutions with decision support scorecards to provide
visibility into appropriate business metrics. Experienced in project
communications and project metrics reporting to a wide constituent
base.
Proven track record as a leader with cross-industry skill depth in the
following areas:
? IT Strategy and Execution ? Enterprise IT and ERP Systems ?
Application & New Technology Launch
? Healthcare Technology Delivery ? Vendor and Contract Negotiations ?
Process Improvements ? HR IS Systems
? Team Building and Leadership ? Program and Project Management ?
Enterprise IT Systems & Information Architecture
? Mergers & Acquisition Integration ? IT Organizational Design ?
Change Management & Business Process Review
? Project Methodology (SLDC, Six Sigma, RUP,ITIL) PMP certification
underway
PROFESSIONAL EXPERIENCE
Solae, LLC - St. Louis, MO
A leading food ingredient Joint Venture of DuPont and Bunge, North
America with headquarters in St. Louis, Missouri.
Director, Human Resources Information Systems
10/2007-12/2010
Provided functional leadership for Company's HRIS department; managed
direct and indirect resources with $5M budget; reported to VP HR.
. Created strategic and tactical systems and technology roadmap for
HR aligned with business goals
. Established global streamlined HR processes and defined automation
needs and optimal HR support organization design with global HR
team and business organization
. Led the evaluation to select a global HR software solution (SaaS)
with integration to existing downstream IT and Financial systems
including Kronos, Lotus Notes applications, SAP, Ceridian Payroll,
Securex, and Adapta using Six Sigma principles
. Conducted analysis and led inter-disciplinary project team for a
successful Kronos workforce US time and attendance implementation,
utilizing Six Sigma processes
. Successfully implemented BI platform with workforce reporting
trending and analysis tools resulting in $2M annual savings in
overtime pay
. Upgraded delegation of authority process and automation (SOX
compliance); Upgraded company data privacy for European
organizations with system documentation in support of Safe Harbor
Act implementation and assisted in creating data transfer
agreements
. Led Hackett Group organizational analysis to reduce HR process
costs
STERIS Corporation, Inc. - Mentor, OH
An international healthcare solutions and services company providing
infection protection, contamination control products and services along
with critical care services and technologies, with employees in 17
countries headquartered in Mentor, Ohio.
Director, Human Resources Information Systems and Technologies
6/2006 - 10/2007
Provided functional leadership for Company's HRIS department; managed
direct and indirect resources with $10M budget; reported to VP HR.
. Led all Oracle upgrade and module add on projects
. Implemented applicant and recruiting system HR Smart with
downstream integration to HRMS Oracle systems, IT systems and
payroll systems
. Assess and presented the merits of Oracle compensation module for
HR and Finance
. Lead and implemented conversion from SAP to Oracle for small
international acquisition manufacturing organization
. Provided executive support with workforce reporting and trend
analysis resulting in vendor changes and $3.2M savings in benefits
and pensions
RehabCare, Inc. - St. Louis, MO
12/2001-6/2006
A national provider of post-acute healthcare managed rehabilitation
services and owner/operator of long term acute care hospitals and
rehabilitation hospitals headquartered in St. Louis, Missouri.
CIO and Sr. Vice President
01/2004-6/2006
Provided functional leadership to the IT department and indirect
resources in support of Company's objectives. Significantly improved the
IT Department applications and infrastructure with an annual budget of
$11.5M, reporting to CEO.
. Created a strategic plan and built a technology department
strategically aligned with business goals including: integrating 5
acquisitions resulting in synergies with increased economies of
scale with IT support; supported organic growth with applications
and technology infrastructure deployment; led technology team for
large divisional divestiture; implemented a full life cycle SOX
process into system development and management procedures; deployed
HIPAA compliant security model for all infrastructure and clinical
applications; and implemented systems to move organization from
paper-based to automated work flow (including web-based portals for
application delivery and management).
. Designed and deployed web-based clinical research foundation
application supporting critical operational initiatives. Designed
and implemented enterprise reporting platform with business score
cards supporting daily clinical management decision making.
. Implemented numerous applications including SABA learning
management application; Quadramed's Affinity hospital systems;
McKesson's home health application; in-house Inpatient/Outpatient
rehabilitation operations management applications; integrated HR
Payroll application - ADP HRMS/time management; financial systems
upgrades and implementation (Great Plains upgrade; implemented SRC,
Cognos).
. Implemented competitive healthcare technology (in-house handheld
devices in clinical settings) providing a competitive opportunities
in Skilled Nursing Facilities.
. Negotiated significant telephony and WAN savings consolidating
acquisitions outsourced data center and implemented disaster
recovery plan. Saved $2M in telephony costs in 12 months through
process improvement and vendor management.
. Served as organization's Security Officer. Crafted and published
healthcare technology security/privacy standards (ensuring HIPAA
compliance).
VP Technical Services
12/2001-1/2004
Responsible for directing and implementing all technical engineering
infrastructure and Help Desk organizations. Responsible for staff of 10
with $4M annual budget.
. Implemented site disaster recovery, over 15 major systems (staffing
application management system upgrades, integration, financial
systems management and upgrades, Human Resources and time
management system installation, Palm system upgrade/re-engineering,
on-line learning management system, Email system
consolidation/upgrade, and remote access infrastructure
management). Provided continuous IT/business process improvement
and HIPAA security project direction/oversight.
. Directed and performed acquisition systems migration for multiple
acquisitions/ mergers and over 35 new growth remote site offices.
. Built a data center and performed significant technical
infrastructure modernization over 14 months. Created a stable,
redundant, homogenous, and properly documented technical
environment. Trained employees on engineering and change management
standards, Customer Service standards, and policies and procedures
for entire technical infrastructure environment (server and
operating system/infrastructure management, DNS, LAN/WAN,
networking, and telephony). Designed and implemented business
warehouse utilizing data from disparate applications.
EAI Healthcare Staffing Solutions, Inc.
9/1996-12/2001
Director of Information Technology
Responsible for the direction and performance of information systems and
technology planning, implementation, and management. Managed a budget
of $4M annually and managed a staff of 4, reporting to CEO.
. Directed and managed integration of EAI Healthcare Staffing solutions
into RehabCare Group after purchase in December 1999.
. Managed technical engineering and application planning, management,
implementation and administration for application/infrastructure
systems, LAN/WAN, telephony, networks, and centralized and distributed
systems.
. Led systems life cycle management; including requirements analysis,
project management, and systems installation, conversions, upgrades
and maintenance.
. Supervised mergers and acquisition IT related activities, including
integration and technology solutions for integrating disparate system.
Handled Y2K initiatives.
Lead Consultant and Project Manager, Northrop Grumman
5/95-9/1996
. Directed and performed information systems and technology projects
including planning, implementation, and management for $200m in
projects with Department of Defense Military Health Services,
reporting to the project lead. Directed project work on a team
resulting in increased customer funding from an initial budget of $2m
annually to $210m over 4 years.
. Directed critical healthcare technology projects, including planning,
overseeing architectural and technical engineering, implementation and
administration of infrastructure, global DNS strategies, LAN/WAN
connectivity and [remote] management, telephony, networking,
servers/operating systems and system applications and in support of
military medical deployment.
. Served as a liaison to FDA for medical device and equipment approval.
. Provided project reporting and system oversight to congress for 2
projects. Directed a team of 80, with direct budget control of $70m.
Sr. LAN Analyst, Mobil Oil Corporation
2/89-5/1995
. Directed and performed all information systems and technology
planning, implementation, and management for Exploration and
Producing, Mobil Oil corporate headquarters, reporting to the
controller with a budget of $3m annually. Managed and administered
Unix, Novell, and AS400 systems and all applications, supporting
executives and teams on all systems.
. Performed all technical engineering including planning, implementation
and administration of all Corporate Exploration and producing under
senior engineering guidance.
. Served on strategic information systems corporate team.
. Directed and trained 2 staff members.
Informational Analyst, University of Rochester
2/84-2/1989
. Provided programming and technical support for Magnetic Resonance
Center, University or Rochester, Strong Memorial Hospital clinical and
research team.
. Participated in research gathering, analysis and writing. Programmed
in SAS, RPL creating programs under direction of Statistician for
research and grant applications.
. Directed a team of 7 data entry clerks in support of study data entry.
EDUCATION
University of Rochester
Rochester, NY
B.A. Philosophy of Science, Cognitive Science
University of Rochester Simon School of Management
Rochester, NY
Graduate studies business management program
George Washington University School of Engineering and Applied Science
Washington, D.C.
Graduate studies in telecommunications
University of Arizona Science and Technology Park
Phoenix, AZ
Technology Development and Research Institute
Graduate studies in software design
Technologies
Network OS: HP-UX, Sun Solaris, MS Windows Server 2000 and 2003, Novell
versions 3-4, SCO Linux, Microsoft MOM, DNS management, Active Directory
hybrid and native mode, Citrix, IBM Blade technologies, AS/400, Trend,
McAfee, CA and various backup and NOS management tools
Desktop/handheld: DOS, Windows 3.11-XP Pro, Palm OS 4, and Mac (G4),
blackberries, IPhones,
Connectivity, LAN/WAN/Telephony: Cisco, Netgear, switches and routers,
Nortel VOIP, Meridian phone systems, and management tools, Netflex,
Whatsup, Cisco Works, Fluke report analyzer and Optiview, HP OpenView,
CiscoWorks, IBM and Attachmate 3270 emulation
Hardware: Data General (MRI), IBM, HP, Sun, Compaq, Dell, Toshiba, Palm
Databases: SQL, Oracle, Informix, Cache Access, Foxpro
Applications and development: SAP including BI warehousing, PeopleSoft,
Oracle ERPs, Lotus Notes, directed in-house and outsourced development
(SQL, C++, Cold Fusion, Visual Basic applications, ASP.Net); Sharepoint,
Infopath; Epicor, Great Plains, Platinum Financial systems; ADP Enterprise
HRMS and Etime, ACT; McKesson clinical systems, clinical outcomes
products, Cypress, Vividstaff, QuadraMed's Affinity Hospital information
system; Recruitmax, Saleslogix, Oracle, SAP R/3, MS Exchange, Novell
Groupwise, IBM PROFs, HP OpenMail, EMass seismology systems (Mobil),
Desktop automation: MS Office, Outlook, Lotus/Word Perfect, Visio, Project,
OneNote, Photoshop, Quark; Cognos/ReportNet, Crystal Reports, Ceridian,
Brass Ring, MS Publisher