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Project Manager Management

Location:
Saint Louis, MO, 63105
Posted:
July 07, 2011

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Resume:

Natasha Sara Hawkins

*** ***** ******* ********* #****

Saint Louis, Missouri 63105

314-***-**** (Cell)

314-***-**** (Home)

Email abg7u8@r.postjobfree.com

PROFESSIONAL SUMMARY

Dynamic, results-driven Project Manager with expertise in leading and

implementing complex technology projects, grounded on business and economic

value alignment. 25 years of information technology, systems and technical

experience with a track record of delivering successful technology

solutions to organizations on time and on budget. Collaborative leadership

style coupled with excellent technical and analytical skills, as well as

effective communication, both written and oral. PMP certification underway.

. Strong experience directing and performing technology projects in

complex environments across all system sizes and life cycles.

Experience is based on solid technical skills and a broad business

experience.

. Demonstrated ability to build peak-performing teams and achieve

required business, financial and technical competitive objectives for

projects. Experience providing leadership and focus on process and

methodology to reduce and manage project risks using COBIT

methodology, RUP, PMI, SDLC, ITIL, and Six Sigma principles.

Effective in promoting smooth change management related to technology

and automation changes.

. Focused on creating stable, cost-effective, repeatable solutions

aligned with rapidly changing business needs and integration

management and synergies.

. Strong experience in multi-departmental business analysis to identify

shared needs, clearly documenting requirements and using best

practices gleaned from industry leading companies to deliver

technology solutions with decision support scorecards to provide

visibility into appropriate business metrics. Experienced in project

communications and project metrics reporting to a wide constituent

base.

Proven track record as a leader with cross-industry skill depth in the

following areas:

? IT Strategy and Execution ? Enterprise IT and ERP Systems ?

Application & New Technology Launch

? Healthcare Technology Delivery ? Vendor and Contract Negotiations ?

Process Improvements ? HR IS Systems

? Team Building and Leadership ? Program and Project Management ?

Enterprise IT Systems & Information Architecture

? Mergers & Acquisition Integration ? IT Organizational Design ?

Change Management & Business Process Review

? Project Methodology (SLDC, Six Sigma, RUP,ITIL) PMP certification

underway

PROFESSIONAL EXPERIENCE

Solae, LLC - St. Louis, MO

A leading food ingredient Joint Venture of DuPont and Bunge, North

America with headquarters in St. Louis, Missouri.

Director, Human Resources Information Systems

10/2007-12/2010

Provided functional leadership for Company's HRIS department; managed

direct and indirect resources with $5M budget; reported to VP HR.

. Created strategic and tactical systems and technology roadmap for

HR aligned with business goals

. Established global streamlined HR processes and defined automation

needs and optimal HR support organization design with global HR

team and business organization

. Led the evaluation to select a global HR software solution (SaaS)

with integration to existing downstream IT and Financial systems

including Kronos, Lotus Notes applications, SAP, Ceridian Payroll,

Securex, and Adapta using Six Sigma principles

. Conducted analysis and led inter-disciplinary project team for a

successful Kronos workforce US time and attendance implementation,

utilizing Six Sigma processes

. Successfully implemented BI platform with workforce reporting

trending and analysis tools resulting in $2M annual savings in

overtime pay

. Upgraded delegation of authority process and automation (SOX

compliance); Upgraded company data privacy for European

organizations with system documentation in support of Safe Harbor

Act implementation and assisted in creating data transfer

agreements

. Led Hackett Group organizational analysis to reduce HR process

costs

STERIS Corporation, Inc. - Mentor, OH

An international healthcare solutions and services company providing

infection protection, contamination control products and services along

with critical care services and technologies, with employees in 17

countries headquartered in Mentor, Ohio.

Director, Human Resources Information Systems and Technologies

6/2006 - 10/2007

Provided functional leadership for Company's HRIS department; managed

direct and indirect resources with $10M budget; reported to VP HR.

. Led all Oracle upgrade and module add on projects

. Implemented applicant and recruiting system HR Smart with

downstream integration to HRMS Oracle systems, IT systems and

payroll systems

. Assess and presented the merits of Oracle compensation module for

HR and Finance

. Lead and implemented conversion from SAP to Oracle for small

international acquisition manufacturing organization

. Provided executive support with workforce reporting and trend

analysis resulting in vendor changes and $3.2M savings in benefits

and pensions

RehabCare, Inc. - St. Louis, MO

12/2001-6/2006

A national provider of post-acute healthcare managed rehabilitation

services and owner/operator of long term acute care hospitals and

rehabilitation hospitals headquartered in St. Louis, Missouri.

CIO and Sr. Vice President

01/2004-6/2006

Provided functional leadership to the IT department and indirect

resources in support of Company's objectives. Significantly improved the

IT Department applications and infrastructure with an annual budget of

$11.5M, reporting to CEO.

. Created a strategic plan and built a technology department

strategically aligned with business goals including: integrating 5

acquisitions resulting in synergies with increased economies of

scale with IT support; supported organic growth with applications

and technology infrastructure deployment; led technology team for

large divisional divestiture; implemented a full life cycle SOX

process into system development and management procedures; deployed

HIPAA compliant security model for all infrastructure and clinical

applications; and implemented systems to move organization from

paper-based to automated work flow (including web-based portals for

application delivery and management).

. Designed and deployed web-based clinical research foundation

application supporting critical operational initiatives. Designed

and implemented enterprise reporting platform with business score

cards supporting daily clinical management decision making.

. Implemented numerous applications including SABA learning

management application; Quadramed's Affinity hospital systems;

McKesson's home health application; in-house Inpatient/Outpatient

rehabilitation operations management applications; integrated HR

Payroll application - ADP HRMS/time management; financial systems

upgrades and implementation (Great Plains upgrade; implemented SRC,

Cognos).

. Implemented competitive healthcare technology (in-house handheld

devices in clinical settings) providing a competitive opportunities

in Skilled Nursing Facilities.

. Negotiated significant telephony and WAN savings consolidating

acquisitions outsourced data center and implemented disaster

recovery plan. Saved $2M in telephony costs in 12 months through

process improvement and vendor management.

. Served as organization's Security Officer. Crafted and published

healthcare technology security/privacy standards (ensuring HIPAA

compliance).

VP Technical Services

12/2001-1/2004

Responsible for directing and implementing all technical engineering

infrastructure and Help Desk organizations. Responsible for staff of 10

with $4M annual budget.

. Implemented site disaster recovery, over 15 major systems (staffing

application management system upgrades, integration, financial

systems management and upgrades, Human Resources and time

management system installation, Palm system upgrade/re-engineering,

on-line learning management system, Email system

consolidation/upgrade, and remote access infrastructure

management). Provided continuous IT/business process improvement

and HIPAA security project direction/oversight.

. Directed and performed acquisition systems migration for multiple

acquisitions/ mergers and over 35 new growth remote site offices.

. Built a data center and performed significant technical

infrastructure modernization over 14 months. Created a stable,

redundant, homogenous, and properly documented technical

environment. Trained employees on engineering and change management

standards, Customer Service standards, and policies and procedures

for entire technical infrastructure environment (server and

operating system/infrastructure management, DNS, LAN/WAN,

networking, and telephony). Designed and implemented business

warehouse utilizing data from disparate applications.

EAI Healthcare Staffing Solutions, Inc.

9/1996-12/2001

Director of Information Technology

Responsible for the direction and performance of information systems and

technology planning, implementation, and management. Managed a budget

of $4M annually and managed a staff of 4, reporting to CEO.

. Directed and managed integration of EAI Healthcare Staffing solutions

into RehabCare Group after purchase in December 1999.

. Managed technical engineering and application planning, management,

implementation and administration for application/infrastructure

systems, LAN/WAN, telephony, networks, and centralized and distributed

systems.

. Led systems life cycle management; including requirements analysis,

project management, and systems installation, conversions, upgrades

and maintenance.

. Supervised mergers and acquisition IT related activities, including

integration and technology solutions for integrating disparate system.

Handled Y2K initiatives.

Lead Consultant and Project Manager, Northrop Grumman

5/95-9/1996

. Directed and performed information systems and technology projects

including planning, implementation, and management for $200m in

projects with Department of Defense Military Health Services,

reporting to the project lead. Directed project work on a team

resulting in increased customer funding from an initial budget of $2m

annually to $210m over 4 years.

. Directed critical healthcare technology projects, including planning,

overseeing architectural and technical engineering, implementation and

administration of infrastructure, global DNS strategies, LAN/WAN

connectivity and [remote] management, telephony, networking,

servers/operating systems and system applications and in support of

military medical deployment.

. Served as a liaison to FDA for medical device and equipment approval.

. Provided project reporting and system oversight to congress for 2

projects. Directed a team of 80, with direct budget control of $70m.

Sr. LAN Analyst, Mobil Oil Corporation

2/89-5/1995

. Directed and performed all information systems and technology

planning, implementation, and management for Exploration and

Producing, Mobil Oil corporate headquarters, reporting to the

controller with a budget of $3m annually. Managed and administered

Unix, Novell, and AS400 systems and all applications, supporting

executives and teams on all systems.

. Performed all technical engineering including planning, implementation

and administration of all Corporate Exploration and producing under

senior engineering guidance.

. Served on strategic information systems corporate team.

. Directed and trained 2 staff members.

Informational Analyst, University of Rochester

2/84-2/1989

. Provided programming and technical support for Magnetic Resonance

Center, University or Rochester, Strong Memorial Hospital clinical and

research team.

. Participated in research gathering, analysis and writing. Programmed

in SAS, RPL creating programs under direction of Statistician for

research and grant applications.

. Directed a team of 7 data entry clerks in support of study data entry.

EDUCATION

University of Rochester

Rochester, NY

B.A. Philosophy of Science, Cognitive Science

University of Rochester Simon School of Management

Rochester, NY

Graduate studies business management program

George Washington University School of Engineering and Applied Science

Washington, D.C.

Graduate studies in telecommunications

University of Arizona Science and Technology Park

Phoenix, AZ

Technology Development and Research Institute

Graduate studies in software design

Technologies

Network OS: HP-UX, Sun Solaris, MS Windows Server 2000 and 2003, Novell

versions 3-4, SCO Linux, Microsoft MOM, DNS management, Active Directory

hybrid and native mode, Citrix, IBM Blade technologies, AS/400, Trend,

McAfee, CA and various backup and NOS management tools

Desktop/handheld: DOS, Windows 3.11-XP Pro, Palm OS 4, and Mac (G4),

blackberries, IPhones,

Connectivity, LAN/WAN/Telephony: Cisco, Netgear, switches and routers,

Nortel VOIP, Meridian phone systems, and management tools, Netflex,

Whatsup, Cisco Works, Fluke report analyzer and Optiview, HP OpenView,

CiscoWorks, IBM and Attachmate 3270 emulation

Hardware: Data General (MRI), IBM, HP, Sun, Compaq, Dell, Toshiba, Palm

Databases: SQL, Oracle, Informix, Cache Access, Foxpro

Applications and development: SAP including BI warehousing, PeopleSoft,

Oracle ERPs, Lotus Notes, directed in-house and outsourced development

(SQL, C++, Cold Fusion, Visual Basic applications, ASP.Net); Sharepoint,

Infopath; Epicor, Great Plains, Platinum Financial systems; ADP Enterprise

HRMS and Etime, ACT; McKesson clinical systems, clinical outcomes

products, Cypress, Vividstaff, QuadraMed's Affinity Hospital information

system; Recruitmax, Saleslogix, Oracle, SAP R/3, MS Exchange, Novell

Groupwise, IBM PROFs, HP OpenMail, EMass seismology systems (Mobil),

Desktop automation: MS Office, Outlook, Lotus/Word Perfect, Visio, Project,

OneNote, Photoshop, Quark; Cognos/ReportNet, Crystal Reports, Ceridian,

Brass Ring, MS Publisher



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