Post Job Free
Sign in

Manager Customer Service

Location:
Austin, AR, 72007
Posted:
June 14, 2011

Contact this candidate

Resume:

Thomas M. Bradshaw

*** **** **** ****

Austin, AR 72007

Phone: 501-***-****

Email: **********@**********.***

Objectives

Experience

To acquire a position with a business that strives to be a world-class work

force.

2010 - Present Koppers Inc.

Safety Health & Environmental Coordinator

> Responsible for all Safety & Health Aspects for the

facility. Training for all employees as required by OSHA

1910 Standards. Handle all Workers Compensation claims

for the plant.

> Responsible for all Environmental aspects for the

facility. (Air Permits, NPDES Permits, Stormwater

Permits, Hazardous Waste Permits, Integrated Contingency

Plans, etc.)

> Responsible for maintaining ISO 14001 certification for

the facility.

> Complete all reporting for the facility. (Tier II,

Hazardous Waste Reports, Form R, etc.)

> Manager of the POTW Facility for the Plant.

> Member of the Community Action Planning Team for the

facility. We work with the neighboring community to

ensure that our facility is a good steward of the

environment.

2004 - 2010 Vratsinas Construction Company Little Rock, AR

Director of Safety/Risk Management

> Responsible for the management and implementation of the

control devices placed by the VP to control risk

exposures through contracts and other legal means.

> Procurement of Lines of Insurance by working with our

Broker in order to protect VCC from claims and lawsuits.

> Manage the day-to-day operations of the department,

consultants, and safety personnel throughout the US.

> Measuring, assessing, communicating and developing

strategies to manage risks facing VCC.

> Responsible for safety/environmental compliance

throughout the company by assuring that all VCC

personnel are properly trained, and that jobsites are

constantly inspected for any deviations from the

standards.

> Responsible for managing claims and litigations that

occur from the work associated with VCC.

> Manage formal notice letters as they relate to

contractual issues involving our projects concerning

Owners and Subcontractors.

> Manage OCIP and CCIP insurance programs for VCC.

> Manage receipt and input of insurance certificates

obtained from subcontractors for our projects.

> Review contracts for any liabilities that may be placed

on VCC before they are signed and executed. This is also

done with assistance by working closely with counsel.

> Responsible for the security systems of the office

buildings and offsite warehouses in Little Rock,

Arkansas.

2003 - 2004 Armstrong Wood Products

Searcy, AR

Operations Manager and EHS Manager

> Responsible for all Safety & Environmental aspects for

the facility.

> Manage all workers compensation claims.

> Responsible for operations of the flooring plant.

Approximately 290 employees. (Scheduling, manning,

shipping, and supervision of the management team.)

> Responsible for Uniformed Security at the facility.

> Responsible for the Maintenance Department to insure the

upkeep of the equipment in the facility.

1994-2003 Weyerhaeuser (Northwest

Hardwoods) Little Rock, AR

Safety & Environmental Coordinator/Human

Resources

> Responsible for all Safety & Environmental aspects for

the facility. (Reduced accidents by outstanding training

and awareness programs, Received Team Safety Award for

Improved Safety Performance at the facility, 2001

Outstanding Business Safety Award for achieving Zero

Recordables, Responsible for permitting and sampling of

facility activities through the state and federal

regulatory agencies.)

> Developed Technical/JSA Manuals for the entire facility.

> Worked with the surrounding communities on school

projects and the City of Little Rock forestry department

beautification projects.

> Human Resources-(Responsible for all Workers

Compensation Claims and Reports, Unemployment Disputes,

Employing and Termination's, etc.)

> Received Manager's Award for outstanding business

contributions.

> Former Member of Weyerhaeuser's Arkansas Advisory

Council for donation of grants throughout Arkansas.

> Safety Audit member for all 16 facilities throughout the

United States.

> Responsible for Uniformed Security at the facility.

> Managed and budgeted projects to insure that the project

was done by following precise specifications. (Up to One

Million Dollar Projects)

> Millwright - (Hydraulics, Minor Electrical, Pneumatics,

Fiber Optics, Etc.)

> Supervised high-pressure boiler and Stacker Crew.

> Certified Incident Investigator for Weyerhaeuser.

1993-1994 Rushing & Mason Heavy Equip.

Little Rock, AR

Parts & Warehouse Manager

> Responsible for day-to-day operations of the parts department. (i.e.

inventory, shipping, supervision, customer service, etc.)

> Assisted in the rental department.

Education

1989-1993 University of Central Arkansas Conway, AR

"B.S., Industrial Technology with a Minor in Management"

> Weyerhaeuser Environmental Workshops - Federal Way,

Washington

> DET NORSKE VERITAS - Certified Safety Incident

Investigation Training

> COVEY Training and Weyerhaeuser Leadership Training

> Experience in Windows: Microsoft Word, Excel, Power

Point, Exchange, Schedule

> Experience in Lotus Notes and Proprietary Databases

> Chemical Training for Non-Commercial Pesticide

Applicator License. (EXPIRED)

> CPR/First Aid/AED Trained

> Certification in DOT and IATA Hazardous Materials

Transportation Regulations

> Hazwoper 40 HR Certification

> Weyerhaeuser One-Company Ergonomics Training.

> IRMI Training

> Certified MSDS Administrator

> Beginning Conversational Spanish - 6 Hours

> Lean Manufacturing

> OSHA 30 HR

References

Wayne Alley Michael Campo

VP Risk Management - VCC Lockton Companies LLC

216 Louisiana Street

444 W. 47th Street Suite 900

Little Rock, AR 72201 Kansas

City, Mo 64112

Phone: 501-***-**** Phone:

816-***-****

Miracle Anderson

Brad Awbrey

Risk Management Administrator - VCC

Marketing Manager - VCC

18 Hillside Cove 115

Raywood Drive

Cabot, AR 72023

Sherwood, AR 72120

Phone: 501-***-****

Phone: 501-***-****

Alan Mahan

Jeff Dill

Mahan Construction - Owner

Service Masters of Arkansas

643 Rabbit Ridge Road

7108 Crystal Hill Road

Bee Branch, AR 72013

NLR, AR 72118

Phone: 501-***-****

Phone: 501-***-****



Contact this candidate