Customer Service Marketing
Resume:
Lindsay C. Davis
*******@***.***
[pic]
OBJECTIVE: To obtain an entry-level position in the field of
Marketing/Sales.
EDUCATION:
THE PENNSYLVANIA STATE UNIVERISTY, Smeal College of Business
. Bachelor of Science in Business Marketing, May 2011
. Overall GPA - 3.1
Relevant Courses Include: Principles of Marketing, Consumer Behavior,
Marketing Research, Global Marketing, Business Marketing, Advanced Retail
& Merchandise Management, Marketing Strategy
EXPERIENCE:
RE/MAX Realty, Wyomissing, PA
June 2010
Realty Assistant
. Delegated responsibilities of transporting important documents and
packages to clients
. Created marketing flyers and other forms of advertisements
electronically
. Proofread listings and made changes if necessary
Nanny
July-August 2010
. Interacted with the children in such a way to gain their confidence
and trust by planning activities that contributed to their overall
growth and development
. Created a safe environment for the children to facilitate their
interests and well-being
Penn State University, Berks Campus, Wyomissing, PA
Summer 2009
Information Technology Help Assistant
. Supported department administrators in the IT Department by installing
software and setting up computers to prepare classrooms for the
upcoming semester
. Managed IT Help Desk in the library by handling incoming phone calls
and assisting students and faculty
. Coordinated and participated in the orientation of incoming freshman
students (FTCAP - First-Year Testing Consulting and Advising Program)
o Assisted students through Penn State Account/ID process and set
up students' PSUTXT
American Dental, Wyomissing PA
Summer 2008
Office Assistant
. Multitasked by managing the front desk, incoming phone calls, and
customer service
. Developed spreadsheets from customer inventory and purchasing data and
inputted data into company computer software
Green Valley Country Club, Sinking Spring, PA
2006-2007
Waitress/Banquet Server
. Worked in a team environment with other servers to ensure customer
requests in a timely manner
. Organized dining hall to specifically meet customer requests for
planned events
ACTIVITIES:
. Committee member in Rules & Regulations, Penn State Dance Marathon
2009-2010
o Worked in team of 35 to oversee safety and security at 48-hour
dance marathon benefitting pediatric cancer
o Collaborated with team members to raise $2,900 for pediatric
cancer research
. Member of PSMA (Penn State Marketing Association)
2009-2010
o Retail Division - developed a coupon catalog of downtown shops
for incoming freshmen students the following year
SKILLS:
. Computer: Proficient in MS Word, MS Excel, MS PowerPoint,
Spreadsheets
. Language: Beginner-Intermediate Spanish speaking, reading and
writing
Contact this candidate