Air Force Customer Service

Location:

Colorado Springs, CO, 80917

Posted:

July 07, 2011

Contact this candidate

Resume:

M au rice Cole

**** ****** *****

Colorado springs, CO 80917

Evening Phone: 719-***-****

Cell 719-***-****

Email: abg7o7@r.postjobfree.com

D E L-JEN I NC 12/2010 - P resent

Peterson AFB, Colorado Springs US

Supply Tech

-Responsible for all requisitions/procurements for the entire Space command mult i-wing

logistics support contract which includes 9 air force bases.

- U tilized knowledge of logistic/procurement processes and procedures to ensure all

requisitions were obtained for critical weapons systems for all nine Air Force bases

t hroughout the command.

- Monitored all stock levels for entire Air Force Space Command Bases

Sanata Barbara Applied Research I nc 6/2010 - 12/2010

Peterson AFB, Colorado Springs, Co US

Logistics Quality Monitor

- Personally ensured all 9 Air Force Space Command (AFSPC) Bases were fully

i ncompliance with a $99M Multi-Wing Logistics Support Contract

- Guaranteed over 220 contract personnel met all quality standards and were

i ncompliance with all supply regulations, policies, procedures, and directives with total

government satisfaction.

- Obtained monthly data for all contractual Space command bases to

analyze/implement and perform recommendations on logistical procedures

- Ensured all processes were accomplished f lawlessly which includes receiving, storing,

issuing, inventory, equipment accountability, customer service which entails all assets

containing proper documentation.

- Led 35 personnel to successfully accomplish all warehouse functions with complete

i nventory control/management of 4 storage warehouses worth $1M with 200,000 line

i tems.

U nited States Air Force (Active Duty) 8/2005 - 10/2009

Lakenheath AFB, United Kingdom US

M aterial storage and distribution manager

- Supervised 83 personnel and controlled the 24-hour operation of three supply

warehouses, consisting of eight stockrooms containing more than 16K

expendable/nonexpendable items worth $69M.

- Led personnel to conduct inventories for warehouses and established 99% inventory

accuracy rate. Personally, maintained a classified vault with 110 assets worth $19M.

- Trained 30 personnel on the proper procedures to ensure secured storage and proper

handling/inventory of all classified/sensitive items.

07/03/2008 01/04/2009; Supply NCO in Charge; Camp Dubs, Afghanistan;

- M anaged logistical support and maintenance operations for 22 Army police mentor

teams in central region of Afghanistan.

-Orchestrated delivery of $3M critical i tems to 10 provinces/450 Square miles to ensure

246 soldiers fully equipped to fight the war on terrorism.

U nited States Air Force

2/2003 - 8/2005

Osan AB, Korea US

Procurement officer

- Managed the acquisition/procurement and warehousing of Material for the largest Air

Force Base in Korea consisting of over 300 Base Civil Engineers.

- Personally Managed/ Approved expenditures for a $5M annual budget and provided

authorizations for Government Purchase Card (GPC) purchases.

A pproving official for largest GPC account on base with an expenditure of over $200K

monthly.

-- Coordinated/Analyzed all vendor proposals to ensure all critical assets were received

i n t imely manner

- Solely responsible for negotiating a DLA construction budget contract worth over $30

m illion for the entire Korea Peninsula

United States Air force 7/1996 - 8/2003

Hickam AFB, Hawaii US

M aterial Control

- Managed the researching, requisitioning, t racking, and receipted over 400 aircraft

engine requisitions monthly in support of nine Air Force Bases in the Pacific arena.

- Monitored all Standard Base Level Computer database t ransactions for accuracy

i ncluding uploading new i tems, stock listed i tems, and deletions for over 325K i tems,

consisting of 267K part numbers, 46K repair cycles, and 6K shipping destination

records.

United States Air Force 3/1995 - 8/1996

Anderson AFB,, Guam US

Material Control

- The single point of contact for all customer problems, complaints, questions, and

i nqui ries for the Base supply account valued at over $17M and consisted of 500

organizational accounts. Ensured all supply data was accurately loaded for over 22.5K

i tem records.

06/30/1988 03/25/1995; numerous supply entry level positions; Travis Air Force Base,

Ca; Comiso AB, I taly, and Plattsburg AFB, NY

EDUCAT ION

Community College Of The Air Force

Associates Degree: Applied Science Of Logistics

Obtained a Secret clearance valid until 2012

A rmy Property Book Unit Supply Enhancement(PBUSE)class, 24 hrs, 08/2008

- - T raining on; U.S Army property accountability procedures

DOD Government Purchase card certificate, 10/2006

A ir Force M I LStar Command and Control System-consolidated certificate,07/2002

H azardous Waste Facility Operators Certificate, 11/95

SNCO of year 2007, 1 of 27 Supply NCO's;

W ing Supply NCO of the year, 2004, 1 of 55 NCO's

U nited States Air Force of Europe's Best Materiel Management Flt, 2006, 1 of 9 Bases

Best Operations Flight in the Air Force, 1997

M ili tary medals awarded;

N ATO in Afghanistan Medal

M eritorious Service Medal

5 A ir force Commendation Medals

7 A F Outstanding Unit Awards Medal

A F Organizational Excellence Award Medal

7 A F Good Conduct Medals

2 National Defense Service Medals