Customer Service Project Management

Objective

A position allowing for parlay of demonstrated organization, production,

communication, and project management skills proven by 7 years of

successful, profitable employment in this, the entertainment industry.

Profile

Motivated, personable business professional with Bachelor's in Mass

Communications and a successful 7-year track record of profitable expertise

as a multimedia professional. Diplomatic and tactful with professionals and

non-professionals at all levels. Accustomed to handling sensitive,

confidential records. Demonstrated history of creating exceptional content

for broadcast, reproduction and live events, in addition to substantial

problem-solving skills.

Flexible and versatile - able to maintain a sense of humor under pressure.

Poised and competent with demonstrated ability to easily transcend cultural

differences. Thrive in deadline-driven environments. Excellent team-

building skills.

Skills Summary

Project Management Computer Savvy Camera/Technical Skills

Report Preparation Customer Service On-Set Etiquette

Written Correspondence Scheduling Front-Office Operations

General Office Skills Marketing & Sales Professional

Presentations

Professional Experience

Communication: Reports/Presentations/TECHNOLOGY

o Prepare complex reports, ensuring full compliance with production

requirements and tight deadlines.

o Organize complex interview forums for featured artists for producers,

during both: taped and live segments on various productions.

o Create schedules/rundowns for taped and live productions, in various

formats, to be consumed by production staff and talent.

o Conduct detailed and summarized budget analysis for small/medium/large

scale productions, with budgets ranging from 15k - 1 million +.

o Made recommendations on lodging, travel and transportation for

productions.

o Sustained challenging work environments through the use of exceptional

communication skills.

Associate PRODUCING/Marketing/Problem Solving

o Oversee front-office operations and provide impeccable customer

service:

o Built a 40% increase of collaborative industry professionals

through networking.

o Develop and implement strategic marketing plan for productions:

o Assisted in the implementation of marketing strategies for

film/TV/live productions, to insure 100% return on investments

and 40% increase in profits.

o Coordinate and implement publications/live

events/interviews/premiers and various other outlets for

marketing and publicity.

o Completed the authoring of 3 feature-length screenplays, as well as

provide detailed analysis of spec scripts for the consideration of

producers:

o Maintain a working network of respected producers who use my

analysis when determining whether to buy and/or produce a

script.

o Use Final Draft Software to create spec scripts.

o Increased client base by one-third resulting from Producer

referrals.

Film/TV Production/ Organization

o Manage all aspects of day-to-day operations of live studio sets as a

Floor Director and Production Associate:

o Facility & equipment rental/maintenance.

o Demonstrated exceptional camera work ability by executing on-air

camera shot compositions for live broadcasts.

o Assisted with the setup/maintenance of both: taped and live

productions, in a variety of positions ranging from, but not

limited to: camera operator, production assistant, utility,

associate producer, assistant director and set dresser.

o Supervision of production staff in access of 20 contractors.

o Compliance with all union and Georgia state policies regarding

both: union/non-union productions.

o Demonstrated exceptional performing skills as an Actor in both:

Film and Television.

Employment History

Jon Chaffin, inc - Atlanta, GA.

Owner - Actor, April 2009 to Present

supremacy film, inc. - ATLANTA, GA.

Co-Owner - Writer/Producer, September 2009 - Present

BET: The Monique Show - Atlanta, ga.

Stand-in, August 2009 - November 2010

2008 dirty awards show - Atlanta, GA.

Production Associate, November 22 - 24, 2008

2007 TRUMPET AWARDS SHOW - LAS VEGAS, NV.

Production Associate, January 21- 23, 2007

2006 HOT 107.9 BIRTHDAY BASH CONCERT - ATLANTA, GA.

Production Associate, June 3 - 5, 2006

2006 TRUMPET AWARDS SHOW - ATLANTA, GA.

Production Associate, January 21- 23, 2006

TYLER PERRY'S "MADEA GOES TO JAIL" STAGE PLAY/DVD SHOOT - ATLANTA, GA.

Production Associate, October 4 - 9, 2005

"THE GOSPEL" MOVIE PREMIER/RED CARPET SHOW - ATLANTA, GA.

Production Associate, September 23 - 25, 2005

"BONNER BROTHERS" HAIR SHOW/COMEDY SHOW- ATLANTA, GA.

Production Associate, July 24 - July 26, 2005

THE GOSPEL MUSIC WORKSHOP - MILWAUKEE, WI

Production Associate, July 17 - July 19, 2005

13 WMAZ-TV - MACON, GA.

Floor Director, December 2003 - June 2005

Education

FORT VALLEY STATE UNIVERSITY - Fort Valley, GA.

Bachelor of Arts, 2005

(Mass Communications)

STEPHENSON HIGH SCHOOL - Stone Mountain, GA.

Diploma, 2001

(College Prep)

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