Customer Service Manager
Resume:
Jessica Caudill
** ******* ****** **** *** *** ( Morehead, KY, 40351 606-***-**** (
*******.**@*****.***
Personal Profile
I am seeking a position that will allow me to work while taking online
college classes. I hope to gain new skills, broaden my clerical knowledge
and skills in a new and competitive field of work, use my experience in
written communication, and perhaps work as part of a team with other
individuals.
Twice publication in Inscape Magazine; 2009, 2010
Honor Roll; 1999-2003
CPR Certification completed 1/25/2011
Education
Spalding University - Louisville, KY
Masters of Fine Arts, currently attending
Morehead State University - Morehead, KY
Bachelor of Arts in Psychology, December 2010
Perry County Central High School - Hazard, KY
High School Diploma, June 2003
Experience
Case manager
Community Alternatives, January 2011-April 2011
. I handled a caseload of individuals with varying degrees of MR/DD
. I handled confidential information everyday
. I ensured the safety of the individuals while helping them to achieve
their independence
Substitute Teacher
Perry County Board of Education, January 2009-June2009
. I worked at different Elementary Schools in Perry County
. I was a substitute teacher in Math, Science, Literature, Art, Music,
and Physical Education
. I worked one-on-one with students in Special Education
Customer Service Representative
Sykes Enterprises Inc, September 2008-November 2008
. I worked in a customer service call center for Bank of America
. I assisted customers with their checking and savings accounts, loan
services, and fraud claims
Activities
National Beta Club, National Art Honors Society; 1999-2003
Appalachian Writer's Workshop; August 2010
References
. Brenda Colwell
Yerkes Post Office
Yerkes, KY
. Jeffrey Bishop
Case Manager, Community Alternatives
Morehead, KY
. Chris Holbrook
Professor, Morehead State University
Morehead, KY
Contact this candidate