Rhonda A Light
*** ********* **** ****:276-***-****
Martinsville, VA 24112 Home: 276-***-****
***********@*******.***
Objective : Making use of my experience to run a profitable
location
Experience
General Manager
Oversee sales department and collaborate with
Kelly Rentals, Inc. setting and achieving goals
dba Train and supervise employees
Aaron's Sales and Oversee collections department and assist with
Leasing collecting funds from delinquent accounts
2801 Greensboro Road Control expenses
Martinsville, VA 241112 Maintain store and all equipment
Schedule all employees and budget staff hours
March 2009-Present Run a profitable store
Oversight of adherence to all policies
Store Manager
Assist customers; ensure their satisfaction with
Kelly Rentals Inc our company and its products
2801 Greensboro Road Troubleshoot service issues; determine any
Martinsville, VA 24112 necessary product repairs
August 2005-March 2009 Supervision of employees, training, disciplinary
measures taken and decided upon
Cash control
Oversight of collections and sales
Expense control
Store Manager
Oversight of store operations and employees
Kelly Rentals Inc Training new employees,
640-K South Van Buren Oversight of adherence to company policies
Road Cash and expense controls
Eden, NC 27288 Maintenance of store and equipment
December 2001-August Accurate posting of customers' funds to their
2005 accounts
Maintaining accurate inventory records
Sales
Associate/Keyholder Achieve sales and income goals
Achieve collection goals
Kelly Rentals Inc Cleaning and refurbishment of used product
2801 Greensboro Road returned to the store
Martinsville, VA 24112 Accepting and posting customers' payments
October 1989-December accurately
2001 Maintenance of customers' files and records
Keeping the showroom of the store arranged
attractively and clean.
Education
Graduate of Bassett High School 1988
Main courses of study business oriented.
Qualifications Familiar with handling of customers' accounts
and posting of funds.
Familiar with staffing demands and the need for
efficient scheduling
Strong background in sales, and acquiring new
customers.
Strong background in collection of delinquent
accounts.
20+ years of customer relations service.
Excellent written and oral communication
abilities.
Awards:
. Store Of The Year 2006, 2001, 1998, 1996,
1994, 1993
. Employee Of The Month May 2002
Other Skills Typing at 80 words per minute
10 key adding machine
Familiar with Microsoft Word and Office and
various other computer programs and
applications.
Fast learner