Customer Service Representative
Resume:
Leigh Anne Strain
P.O. Box ***
White,GA *****
abg7is@r.postjobfree.com
OBJECTIVE
To obtain a position in the clerical field using various
computer applications, accounting experience, and customer
service skills
WORK HISTORY
2000 - Present Chief Operating Officer, Strain Household, White, GA
* Responsible for being a Christian example in the upbringing
of my two daughters
* Proficient in time management and organizational skills
* Proficient in stress management and conflict resolution
skills
* Ability to handle multi-tasks while being able to handle
last minute changes
* Responsible for handling various accounting procedures
* Responsible for scheduling tasks for every household member
* Proficient in customer service skills due to scheduling
appointments, and other various needs in the household
* Fast learner and self-motivated, and very creative
* Responsible for getting a lot of things done in a timely
and orderly manner
* Volunteer at church, school, and other community functions
* Active member of Cartersville First Baptist Church for 19
yrs
* Currently involved in church choir, ladies ministry, and
preschool ministry
* Coordinator of MOPS (Mothers of Preschoolers) from 2005-
2007
* Full-time college student while being a full-time mother
and wife
* Proficient in dealing with the internet including emails,
using Microsoft Office software, and researching
1999 - 2000 Accounts Payable / Receivable Clerk, Thrall Car
Manufacturing, Cartersville, GA
* Proficient in processing payables, payroll, and receivables
* Responsible for researching problems, and paying all
vendors
* Proficient in processing payroll for approximately 300
employees weekly
* Responsible for receiving in millions of dollars of
inventory
* Responsible for data-entry of payroll, including time
sheets and processing checks, and making sure payroll
reports were accurate for each pay period
* Responsible for assigning general ledger account numbers to
payable invoices for processing, inputting invoices to be
paid, and running weekly check runs for payables
* Responsible for keeping up and maintaining company
inventory records
* Very good at handling tasks in timely manner, and able to
meet deadlines
* Proficient in Microsoft Word, Excel, Access, and various
other applications.
1997 - 1999 Accounting Clerk, Phoenix Fashions, Cartersville, GA
* Processed inventory control sheets for merchandise
* Processed payments for invoices
* Reconciled bank statements on a monthly basis
* Balanced cash receivable ledgers daily
* Data entry and filing performed as needed
* Responsible for getting a lot of things done in a timely
and orderly manner
* Proficient in using various computer software
1994 - 1997 Bank Teller / Customer Service Representative, People First
National Bank, Cartersville, GA
* Dealt with a lot of confidential information in
professional manner
* Performed various teller functions - converting paper
negotiable instruments into legal tender, made deposits,
sold traveler's checks and money orders
* Proficient in customer service skills
* Opened new accounts and helped cross-sell other bank
products
* Performed various clerical duties on as-needed basis
* Proficient in handling cash and reconciling balances on a
daily
* Proficient in interpersonal relationship skills, not only
with customers, but co-workers as well
* Dependable, reliable, and honest
EDUCATION
* Cartersville High School, Cartersville, GA. - Class of 1991-
Honor graduate 3.68 GPA
* Floyd College, Cartersville, GA - 2 yrs of accounting
* Professional Career Development Institute, Atlanta, GA -
Class of 2006 - 3.8 GPA - Degree in Medical Billing &
Coding - Certified in ICD-9 codes - 2 yr course completed
in 4 months
* Liberty University, Lynchburg, VA - Current student seeking
to obtain Bachelor's Degree in multidisciplinary studies
with cognates in education and psychology - currently in
2nd yr of attendance
REFERENCES
* Will be furnished upon request
Contact this candidate