Project Manager Management

Barbara P. Nuckols

Home 804-***-**** Email:

abg7hj@r.postjobfree.com

Cell 804-***-****

OBJECTIVE: I am seeking a position that would provide a variety of

interesting and challenging tasks while utilizing my strengths in

communications and organizational. I am honest, dependable, loyal and a

team player with a proven ability to multi-task in a fast-paced environment

while maintaining the highest level of confidentiality.

Experience

Capital One Bank entire tenure 06/08/1998 - 04/30/2010

June 1998 - October 2006

Role: Assistant to Vice President (and multiple Director level managers)

Level: Non-Exempt

In addition to the support of calendars, expense reimbursements, event

planning, credit card

reconciliations, routine requests, as well as travel plans and

itineraries, I also:

Served as budget coordinator for department

Assisted with presentation creation for executive presentations (CEO &

CIO)

Completed extensive customer research for multiple projects

Secured and maintained passports, as needed

Provided extensive assistance for international travel arrangements for

VP, and Sr. Managers

Secured living arrangements for international guests and processed

expenses

Planned and provided extensive support on numerous community affair

events

Planned and coordinated departmental fun events

Served as communications lead with external partners for the 9/11

Telethon

Supported teams that led both Tsunami Telethons at the 'Mission Control'

center

Provided confidential support utilizing HR systems and data reporting

during two year tenure in HR

Helped established a recognition committee for Administrative

Professionals

Helped create processes for the awards criteria for the recognition

committee

Maintained communications for the recognition committee for quarterly

intranet news

Served on the recognition committee for five consecutive years

Led quarterly presentations to the recipients of the recognition awards

Completed several project management courses through ESI, Administrative

Professional courses through

George Washington University and the IAAP (International Association for

Administrative Professionals)

*Received associate excellence award - 'Circle of Excellence',

2001

*Received Administrative Professional excellence award -

'ExcellenceOne', 2005

October 2006- June 2007

Role: Project Coordinator Level: Associate, Non-Exempt

Subject Matter Expert (SME) for managing projects in the PM tool (BEN)

Barbara P. Nuckols

Capital One Bank (continued)

Subject Matter Expert (SME) for managing projects in the PM tool (BEN)

Worked closely with Project Manager Community on improving project data

in BEN

Maintained the PMO mailbox and inquiries around project data in BEN

Provided PM community with extensive support on project data,

registrations and budgetary concerns

Provided valuable insights for business requirements on new tool

(Clarity) and a plan for work stream

activities for the new tool rollout

Acknowledged for making offers and delivering on requests in a prompt

fashion

Ran routine reports in support of project/program monitoring and data

quality for the PMO; improved

data quality realized in overall project and program data

SME for 'program's and their creation within BEN

Created communication plan and routine reports for PM's and Leadership

Owned consolidation and communications of the MBR

Facilitated a Forum for Project Managers to address questions, issues and

concerns

Created a departmental project registration form which immensely improved

project data quality and the

turnaround time for project registrations for the PMO

June 2007 - April 2010

Role: Process Manager Level: Associate - Exempt

Documented department's processes and posted in KnowledgeLink

Determined ways to lean current processes

Created and managed new processes

Facilitated monthly Resource Manager meetings

Created PowerPoint presentations for monthly RM meetings

Worked closely with RM Community regarding their resource requirements

and Starts information

Maintained accurate 'Starts' data from RM's and reported in monthly MBR

Created metric data regarding supply and demand for our monthly MBR

Managed all communications to our RM community

Created training documentation for 'Quelle', a resource management tool,

for our RM's

Facilitated training on Quelle' for our RMs

Created a presentation around team events for our department & presented

to management

Led our department on Food Bank drives and other community support

initiatives throughout the year

Prior to Capital One

October 1991 - June 1998

Prior to my tenure with Capital One, I was a Senior Paralegal for

several local law firms in the Richmond area specializing in personal

injury cases. During my 1997 - 1998 tenure, I also worked closely with

clients on domestic, wills and adoption cases, as well as serving as

payroll and office manager.

SKILLS: MS Office Suite (Outlook, Word, Excel, PowerPoint & Visio),

Business Engine Network (BEN), Clarity (project management tools, Quelle

(resource management tool), KnowledgeLink, Microstrategy (resource tool)

and SharePoint (resource and recognition tool)

* Professional Certifications: Business Process Management (BPM) -

equivalent to Six Sigma Yellow Belt

Contact this candidate