**** ******** **, *****, ** ***** 216-***-**** abg7gx@r.postjobfree.com
Fouad Salem, Jr.
Objective
To apply excellent problem solving, communication, and negotiation skills to a sales team focused
on outstanding customer service and growth.
Related Experience
1/2012-Present Time Warner Cable Cleveland, OH
Direct Sales & Marketing
Identified overlooked customer groups and initiated tactical sales strategy
Provided personable and professional service at all times resulting in an increased customer
referral base
Scheduled and followed completion of product installation ensuring complete customer
satisfaction
2003-2009 Corridon Heating & Cooling, Inc. Walton Hills, OH
Sales Representative, Service Technician
Informed potential commercial and residential customers of available heating and cooling
equipment options, product efficiency and relative costs
Performed complete installation of water tanks, boilers, and ventilation systems
Completed on-call maintenance repairs as needed
1998-2002 Promote-U Graphics Cleveland, OH
Production Manager
Coordinated all stages of promotional material orders; planning, estimating, production, delivery
Established exceptional vendor network and built repeat client base
Developed cost effective practices reducing expenses; hazardous material disposal, scheduling
stock, product shipping
Education
2003
HVAC Certification / classes
Vision 1 heating and water heating systems, A/C troubleshooting, Puron training, 355MAV
furnace
1988
High School Graduate
Brooklyn High School