Customer Service Manager
Resume:
Tiffany Woodridge
#107
Largo, MD 20774
abg7gk@r.postjobfree.com
SUMMARY OF QUALIFICATIONS/OBJECTIVE: I have worked in the field of
Accounting for over the last 7 years in various environments including: Medical, Architectural,
and Government Contracting. My work includes A/P, A/R, Payroll and Billings. I would like
to take my years of experience and skills to the next level in either a Senior Accountant or
Analyst position.
EDUCATION:
Master of Business Administration, University of Phoenix,
Washington, DC campus.
March 2010 expected October 2011.
Bachelor of Science, Norfolk State University, Norfolk, Virginia.
August 1998 to December 2002.
Major: Business
EXPERIENCE:
Program Manager (Contractor), BCP International, Ltd. Arlington, Va.
Full time. September 2010-present.
Manage the Secretary of the Army Latin American Cooperation Fund (SALACF). SALACF
provides funding to increase security cooperation throughout Latin America with army-to-army
engagement programs. Daily duties include:
o Oversee Funding Program including preparing annual program forecast.
o Review and process funding requests as they come in as well as maintaining spreadsheets
to keep track of funding provided as well as funding available.
o Updating and sending out Letter of Instruction (LOI) for fund users to let them know
how, what and when to submit funding requests.
o Sending funding requests through proper channels for approval prior to funding.
o Coordinate with Budget Analyst on funding requests via fund cites, MIPR’s and through
GFEBS.
o Updating Division Chief and Branch Chief quarterly on availability of funding.
o POC for agencies and countries requesting funding or questions/concerns.
o Assist in the preparation of requesting funds for upcoming fiscal years, including POM
work as well as providing support and evidence for those requests
o Created Branch calendar and track Branch travel.
Accounting Assistant, BCP, International, Ltd., Alexandria, Va.
Full time. August 2008-September 2010.
Familiar with T&M, Cost Plus and Fixed Price contracts, audit process, daily functions include:
o Set up new hires and vendors into GCS
o Processed payroll for 50-100 employees.
o Processed Accounts Payable, Accounts Receivable and employee 401k.
o Daily check of bank accounts as well as posting and/or scanning of any cash/checks received.
o Setting and resetting of employee passwords in timekeeping.
o Tracked and maintained employee accruals.
o Monthly account analysis, including reconciling company credit cards and employee airfare
travel.
o Received and reviewed all Consultant invoices as well as maintained spreadsheet of spending to
date.
o Ran bi-monthly check runs including cutting and sending out checks as well as setting up and
executing ACH’s and wires to Consultants, employees and Subs.
o POC for subs and consultants regarding invoices or payments questions.
o Prepared 1099’s for Consultants.
Benefits Specialist, Computer Sciences Corporation (CSC), Sterling, Va.
Temp Assignment. June 2008-August 2008.
Prepared wage statements for WC employees to go into files or to be sent to adjuster.
o
Filed WC claims via internet.
o
Customer Service(spoke with employees and adjusters) in regards to WC claims.
o
Maintained employee worker’s compensation files and updated when necessary.
o
Gathered information from SAP to put in employee files.
o
Accounting Assistant, Matrix Settles, Arlington, Va.
Temp Assignment. April 2008.
Data entry including adding new vendors into the system.
o
Check run, included cutting checks for vendors.
o
Monthly reconciliation of the bank statements.
o
Accountant/Office Manager, SOMA Architects, Alexandria, Va.
Full time. September 2007-March 2008.
Answered and transferred phones
o
Monthly ordering of office supplies
o
Bi-monthly payroll of 6 employees, including manually entering timesheets into system.
o
Accounts Payable and Accounts Receivable.
o
Balanced check book by hand, wrote up deposits and made weekly deposits.
o
Data entry, inputted all invoices, cash disbursement, cash receipts, consultant invoices and
o
miscellaneous information
Ran monthly billing as sending out invoices to all vendors.
o
Created and maintained Excel spreadsheets for office use
o
Created job vacancy online
o
Providing office support to 4 architects and 1 designer
o
o Faxed, filed and scanned various documents
o Prepared W-2’s and all other tax forms for employees and office
Administrative Assistant/Biller, Eric G. Dawson, MD., Oxon Hill, Md.
Full time. January 2003-February 2007.
Greeted visitors and patients, answered 4 phone lines
o
Scheduled patients in 2 offices for Doctor and Physical Therapist
o
Helped patients fill out paperwork
o
Data entry, included daily posting of patient charges
o
Accounts receivable/posted payments
o
Medical billing for auto and worker comp. claims
o
Read computer to find out balances, visit dates and claim information to give to attorneys,
o
insurance companies or adjusters
Ordered and kept track of supplies used and needed
o
Scheduled depositions and court dates for Doctor
o
Maintained calendar for office
o
COMPUTER SKILLS:
Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook.
Deltek GCS, Deltek Time & Expense, Deltek Vision, Deltek Advantage,
Medics Elite, SAP.
CLEARANCE:
Secret
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