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Customer Service High School

Location:
Pontiac, MI, 48342
Posted:
July 07, 2011

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Resume:

LaToya J. Morris

*** ********* ****

Pontiac, MI 48342

248-***-****

abg7f4@r.postjobfree.com

Objective: I am currently looking to obtain a challenging career in the

Administrative/Clerical field. Where I may utilize my skills, and

experience for the benefit of a progressive organization.

Experience: AIG VALIC Auburn Hills, MI 48326

Administrative Specialist 03/2004 to 03/2009

Directly utilizing efficient communication skills for customer service

issues. Reassignment of Financial Advisors book of business.

AIG VALIC Auburn Hills, MI 48326

Schedule Clerk 08/2002 to 03/2004

Called exisitng clients for Financial Advisors to have their annual

reviews. Set up appointments for Advisors to meet with their clients.

Team Leader.

Education: Pontiac Central High School 300 W. Huron St., Pontiac, MI 48342

Diploma 1992

Major: College Preparatory Classes

Oakland Community College Featherstone, Auburn Hills, MI

Present 8/2002-5/2004

Major Business/ Accounting

Certificates and Licenses:

. Proficiency in Microsoft XP, AIG Retirement, MI

. Code of Ethics, AIG Retirement, MI

. 5 yrs of Service award, AIG Retirement, MI

Skills and Abilities:

Microsoft Outlook, Microsoft Excel, Lotus Notes, 3200 Keystrokes, 15

Multi-line switchboard, and Sage. Type 65 WPM, able to perceive

pertinent detail in verbal or tabular material. Proven history in

multi-tasking, organizational, time management, effective

communication, and excellent Customer service skills.



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