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Customer Service Sales

Location:
Tiltonsville, OH, 43963
Posted:
July 08, 2011

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Resume:

Anita Cunningham

*** ********* ******

Tiltonsville, OH 43963

740-***-****

Employment History

Wheeling Island Racetrack and Gaming Center

Wheeling, WV

Benefits Coordinator

December 2007-December 2010

. Update weekly hours, dues, and political contributions in spreadsheets

for union associates.

. Update any type of changes in spreadsheets on associates; leave of

absences, terminations, new hires, lay-offs, including status changes

. Maintain vacation log for each union associate.

. Prepare reports each week for month end billings.

. Payment of premiums for eligible union associates medical insurance.

. Input the data from purchase orders into a database and reassigning a

new number to them, and then re-distributing them back to the original

department.

. Placed orders for the Food & Beverage departments each day.

. Responsible for weekly filing.

. Record any checks that are received into a check log.

Revenue Auditor

March 2006-December 2007

. Perform daily audit procedures for the different areas of the gaming

business, in order to check for accurate counting and balancing from

the cage to the vault

. Prepare exception reports for all discrepancies that are found in the

work

. Shadow different employees in each area of gaming for any security

issues

Ohio Valley Medical Center

Wheeling, WV

Admitting/Registration

July 2005-March 2006

. Enter/edit patient information into the hospital computer database

. Register patients for lab work or direct admissions into our hospital

. Answer telephones, take messages, and transfer calls to other

departments

Imlay's Uniforms

Zanesville, OH

Sales Clerk

November 2004-June 2005

. Providing friendly, helpful service to our customers

. Responsible for monetary funds collected for sales throughout the day

. Keeping sales area clean and organized

. Ticketing and placing new stock in the appropriate area on the sales

floor

. Entering customer information into a computerized cash

register/database system

Days Inn

Saint Clairsville, OH

Front Desk Clerk

July 2002-November 2004

. Responsible for entering information into the computerized system to

allow guests to be checked in and also to check them out

. Responsible for handling the monetary funds and completing a shift

deposit for the shift worked

. Answering the multi-line switchboard

Responsible for comfort of the guests requests

Rite Aid Pharmacy

Wheeling, WV

Assistant Manager

January 1997-July 2001

. Responsible for all areas of customer service

. Responsible for staff including interviewing, work schedules and new

hire information

. Handled all monetary credit and bank transactions including reports

and daily deposits

. Handled accounts payable, accounts receivable, managed vendor

inventory, ordered store merchandise and ordered liquor from the state

and entered all information into a computerized system

. Completed and filed all outdated merchandise slips, damaged and

pilferage merchandise reports, cycle counts, price changes and

inventory reports keeping an accurate computerized record of all

activities

. Responsible for planning and outlining of store sets, displays and

fixtures

. Pharmacist assistant including securing drugs, answering phones and

servicing pharmacy customers

Education

. Cameron High School

Cameron, WV/Diploma

. Belmont Technical College

Attended for Office Administration

Flushing, OH

. Eastern Gateway Community College

Recently enrolled for Web Design

Steubenville, OH



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