Project Management

ROBERT PRESLEY

**** ******** ****

817-***-****

Roanoke, TX 76262

abg7cz@r.postjobfree.com

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DIRECTOR, INFORMATION TECHNOLOGY

LEADERSHIP & TEAM BUILDING ? ENTERPRISE ENGINEERING ? EMERGING TECHNOLOGIES

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. Customer focus-driven Leader with over 15 years Information

Technology experience

. Advanced project management training (PMP/PMI) with MS Project,

Clarity and SDLC

. Exceptional executive level interaction and participation on

senior leadership teams

. Builder of top performing teams with solid experience leading

managers and staff

. Hands-On Enterprise Architect driving bottom line by applying

technology innovation

. Proven record in cutting overspending on capital and expense

budgets

. Successfully managed vendor resources, ensuring best practices

in engagements

. Proven management of department budgets for monthly and annual

reconciliation

. Acts on advanced problem-solving skills to turn around incident

driven environments

. Strong process and standards development around enterprise

engineering using ITIL

. VMware certified with expert level knowledge of virtualization

technology options

. Expert enterprise server, network and storage management (EMC,

Wintel and UNIX)

. Mastery of Disaster Recovery and Continuity of Business planning

at all levels

. Information Security Expert (PCI, SOX, HIPAA, PII), supporting

security audits

. Experienced Cloud Computing (IAAS, SAAS, PAAS, Web 2.0, IBM,

EMC, VMware)

EXPERIENCE AND ACHIEVEMENTS

(On Contracting & Consulting Engagements - Seeking Fulltime Employment)

Bank of America / Merrill Lynch

Dallas, TX, 2010-Present

SENIOR IT GLOBAL PROGRAM MANAGER

Engaged at VP level as Global Program Manager supporting Global Trading and

Equities financial services. Primarily responsible for Global Markets

Research & Technology division projects and planning. Responsible for

capital, expense, resource planning and management of cross-functional

teams to deliver high quality Enterprise Technology Projects. Ensure that

Business Technology Group expectations and deliverables are met with world

class solutions.

. Globally manage Technology Project Managers and Functional Managers over

book of IT Business projects

. VERITAS Global Clustering Migration: Project to migrate from Oracle RAC

to VERITAS Clustering globally

. TIBCO (RV/EMS/HAWK) Global Messaging Upgrade project to upgrade TIBCO

applications in (US, EMEA, APAC)

GameStop, Inc. (reason for leaving: position eliminated in economy

downturn) Grapevine, TX, 2009-2010

DIRECTOR, INFORMATION TECHNOLOGY

Reporting to the CTO, led transformation of information infrastructure and

teams from outdated, inefficient organization to emerging technologies

business partner helping drive bottom line and cost containment. Partnered

with all areas in helping develop, maintain and implement strategic

corporate initiatives. Led team of 25 staff with 5 directs, 24x7 IT

Operations, service management and data centers, system engineering

resources for IT projects, enterprise road-map, COB and DR recovery

planning.

. Instrumental in key WEB 2.0 architecture for Customer Loyalty

Infrastructure and website design

. Managed high volume Web Application Management infrastructure

(EBGames.com / Gamestop.com)

. Led key projects resulting in repeatable ITIL process improvements

reducing outages 50%

. Coordinated project efforts for 300% improvement in business intelligence

(Sales Audit, SQL)

. Coordinated project efforts for 50% improvement in ecommerce fulfillment,

AS400 to Iseries migration

. Managed datacenter migration and build-out of 35% consolidation with

VMware virtualization

. Led efforts to consolidate SQL servers farms to a shared model cutting MS

EA costs by $300,000

. Completed migration of older DMX/Clariion SANs to DMX3/4 platform, with

no storage impact

. Reduced operating expense budget by $1 million by expiring older

technologies and hardware

. Reduced Microsoft Enterprise Agreement by $600,000 in capital costs

through hands on research

ROBERT PRESLEY (page2)

817-***-**** ( abg7cz@r.postjobfree.com

HealthMarkets, Inc. (reason for leaving: company IT outsource)

North Richland Hills, TX, 2007-2009

$2 billion health insurance provider, providing flexible health protection

products to the self-insured.

ASSOCIATE DIRECTOR, INFORMATION TECHNOLOGY

Spearheaded complete infrastructure turn-around reducing a high rate of

incidents and outages by 98% through focused ITIL service management and

change control. Report to VP of IT. Led team of 19 with 3 directs, 24x7 IT

Operations support and management of servers, networks, storage, backups

and data centers. Assigned system engineering resources for projects and

developed the enterprise road-map and recovery planning. Coordinated

stabilization of the email and messaging services and improved performance

300%.

. Led projects to re-engineer data center (servers, power, cooling, rack

space, cabling, general layout)

. Consolidated Oracle servers from 20 to 2 reducing Oracle costs by $200K,

using IBM P-Series platform

. Hands-on management of Linux team and servers (RedHat UNIX/Linux servers

on SUN, IBM and DELL)

. Reduced operating expense budget by $1 million by expiring older

technologies and hardware

. Led conversion of EMC SAN leases to a purchase saving $4M in expense over

a 3 year budget cycle

. Project managed datacenter migration and build-out of 35% consolidation

with VMware virtualization

AIG Global Services, Inc. (reason for leaving: career advancement)

Fort Worth, TX, 2006-2007

Part of AIG a $15 billion international insurance organization specializing

in managed infrastructure and software services.

SENIOR ENTERPRISE INFRASTRUCTURE ARCHITECT

Responsible for the infrastructure, technology and consulting services,

supplying leading edge information technology solutions for AIG business

units and external customers globally. Managed, developed, evaluated and

purchased systems and technology to support complex business, financial and

communications needs of the global enterprise. Report to the Director of IT

and collaborate on the management of global datacenter infrastructures

working jointly with internal and external AIG business clients. Provided

3rd level support and training of IT Operations staff.

. Key responsibilities include synergetic partnership with Global CIO on

Datacenter standards

. Coordinated design, build and provisioning of approx 10 mixed use servers

every month

. Coordinated design and build of next-gen VMware 3 Farm of 2000 mixed use

windows and Linux vm's

. Pioneered Boot-From-SAN technology on VMware for disaster recovery

efforts

. Improved service delivery and customer experience, furthered global

network redesign

. Improved internal Service Support and Delivery processes for use as best-

practice for child companies

. Managed consolidation of Tier IV datacenter physical and virtual server

footprints and storage

. Reduced server provisioning time by 50% through VMware 3 and SUSE 10

virtualization

Essilor International (Reason for leaving: contract ended)

Dallas, TX, 2005-2006

$2 billion world leader and manufacturer of corrective lenses.

ENTERPRISE TECHNICAL ARCHITECT

Demonstrated increase in development efforts collaborating and architecting

company .Net architecture and introducing VMware QA promotion process.

Coordinated on global Active Directory 2003 design for sites in USA,

Europe, Canada, Puerto Rico, Mexico and Brazil. Project managed, developed,

evaluated and purchased systems and technology to support complex business,

financial, and communications needs of the global enterprise. Reported to

the Director of Technical Architecture on the management and design of

domestic and international infrastructures. Work with a team of technical

architects in the areas of infrastructure, network, applications, business

intelligence, and security.

. Helped in negotiation of Dell/HP server and services global contracts for

reduction in costs.

. Partnered with team of technical architects in company .Net architecture

for best practices.

. Hands on with Linux RedHat, Novell, Dell, HP, to migrate 200 company lab

sites from UNIX to Linux.

. Collaborated with information security officer to launch company wide

information security policies.

. Launched project and consolidation effort of Wintel, UNIX, and Linux

server environment.

. Project Coordinated and architected global terminal services design using

windows terminal server.

. Collaborated on Global Wireless (WIFI) architecture for US, Brazil,

Canada, Asia and Europe.

ROBERT PRESLEY (page3)

817-***-**** ( abg7cz@r.postjobfree.com

CITIGROUP / CitiFinancial Auto

Irving, TX, 2001-2005

Part of CITIGROUP a $2 billion global financial services company providing

automobile financing for auto loans.

ENTERPRISE INFRASTRUCTURE INTEGRATION ENGINEER

Successfully managed redesign and rebuild of high volume web applications

and auto loan ecommerce infrastructure due to business merger. Repeatedly

led new challenges in diverse areas of the company-both US and

international. Planned, developed, evaluated and purchased systems and

technology to support complex business, financial, and communications needs

of the global enterprise for CitiFiancial Auto and diverse CITIGROUP

divisions.

. Provided IT operations support for high volume ecommerce web sites

(CitiFinancialAuto.com)

. Led project efforts for consolidation of 600+ Wintel, UNIX, and Linux

servers in datacenter migrations

. Led project efforts to increase infrastructure saving over $1 million

over a four year period.

. Managed migration of ecommerce infrastructure from NT4 to windows 2000 /

2003.

. Coordinated two successful disaster recovery tests meeting 100% of

continuity of business objectives.

SBC Communications

Dallas, TX, 1998-2001

$20 billion leading global communications holding company.

TEAM LEAD, SPECIAL SERVICES (DATA)

Led team that was first to successfully launch DSL technology in Dallas,

TX. Project managed and implemented the delivery of a full-range of

communication and network services - on-site in mission-critical

environments. Planned, coordinated and managed complex data communications

network projects, installation, integration, deployment, troubleshooting,

maintenance and repair - placing high priority on achieving technical,

financial, efficiency and customer service goals. Special Services

Certified.

Microsoft Corporation

Dallas, TX, 1996-1998

STRATEGIC SUPPORT SUPERVISOR

Promoted to supervisor within 6 months from help desk. Member of a

supervisory team providing training, motivation and supervision to over 200

technical support representatives for the Microsoft Network, Internet

Explorer and Windows 98. Established, tracked and ensured the achievement

of productivity and quality objectives for call center. Managed

relationships, and defused client issues.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Executive Education, Business Leadership and Management

Southern Methodist University / SMU Cox School of Business, Dallas TX -

2008

AAS, Associate of Applied Science - Electronic Engineering Technology

ITT Technical Institute, Arlington TX - 1998

CERTIFICATIONS - MCSE: Microsoft Active Directory/Exchange, CEH: Certified

Ethical Hacker,

VCP2/3: VMware, SBC "Special Services Telecom"

PROFESSIONAL ASSOCIATIONS: SMU Cox School of Business, US IT Directors

Forum,

ITT-Technical Institute Alumni, National Cyber Security Council, MTBC

Connections, DFW Executive Connection, Southlake Focus Group, TRISC,

CIOs.com, DFW TENG, SOA Data Integration Architecture

KEY TECHNOLOGIES - Windows Server NT4/2000/2003/2008, VMware v1/2/3/4,

RHEL, SUSE, Solaris, EMC, NetApp, Symantec, CA, BMC, CISCO, HP, DELL, IBM,

FUJITSU, HDS

Professional Articles Published: "TheCTOForum.com"

http://www.thectoforum.com/content/what-about-elephant-room

http://www.linkedin.com/in/robertpresley

ROBERT PRESLEY (page4)

817-***-**** ( abg7cz@r.postjobfree.com

TECHNICAL ADDENDUM

. Successful infrastructure services and data center migration project

manager at all levels

. Virtualization (VMware GSX, ESX, VDI, Windows Virtual Server, HYPER-V,

VDI, XEN)

. Microsoft Enterprise Engineering (Hyper-V, Active Directory, DNS,

WINS, Server 200x, SQL, .Net, BizTalk)

. Linux/UNIX Enterprise Engineering (Red Hat-RHEL, SUSE, FEDORA, NetApp,

ESX, Solaris, AIX)

. Intermediate Programming Web Technologies (Power Shell, .Net, ASP,

VBScript, COM, PHP, HTML, XML, XHTML, Perl)

. Server and Software Development Lifecycles

. Ecommerce Technology Frameworks (N-Tier Architectures, Web Ecommerce

Architectures)

. Object Oriented Analysis, Multi-Tier Systems, and Application Design

. Relational Databases, Data Warehouse and Business Intelligence

. Master in Requirements Analysis and Use Case Development

. Expert Level Systems Integration Practices, Messaging and Middleware

Solutions (Tibco, BizTalk, Exchange)

. Accomplished in Service Oriented Architecture principles and practices

. Expert in Datacenter Planning, Build-Out and Management (Tier1 or

Class "A" design), experience with UPS, ATS, Power, PDU's and working

with Generators. CRAC and APC in-row cooling design.

. Expert in all major hardware platforms (HP, DELL, IBM, SUN, FUJITSU,

NETAPP, EMC, UNISYS, etc

. Expert Level in Database Engineering including (SQL 7 SP4, SQL 2000

SP4, SQL 5 SP3, SQL 2008 SP1)

. Expert at Engineering Network and Telecom Infrastructures (Cisco, F5,

VPN,)

. Expert Level Planning and Execution of Security, Disaster Recovery,

Continuity of Business Solutions

. Expert level server and storage architecture planning and

implementation. (EMC, NetApp, SAN/NAS)

. Expert level hardware sizing for specific business application

requirements on all platforms.

. Expert level design and forward thinking for mission critical

solutions including (HA, Clustering, High Compute, Hardware and

Software Load Balancing, VERITAS Clustering, Windows Clustering)

. Expert level experience with enterprise architectures (Federated

Architecture, Business-to-Business (B2B) integration, Information

Delivery, Enterprise Service Bus implementation and support

. Expert level Enterprise Vault design and integration (Symantec

Enterprise Vault)

. Expert level Backup and Recovery operations (Net Backup, EMC

Networker, VTL)

. Extensive experience planning and executing projects for data center

migration, design and build-outs

. Infrastructure planning and support of (HRMS and CRM) applications

including (SAP, PeopleSoft)

. Capable of defining financial transparency, chargeback reporting,

SLAs, and performance KPI's[pic]

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