Management Mental Health

*** *********** ***., #**

GAITHERSBURG, MD *****

CONTACT PHONE 240-***-****

*******@*******.***

CAROLYN J. FIGARD, LCPC

OBJECTIVE: To obtain an administrative health position

Summary of qualifications:

My experience is in working with people who have

co-occurring developmental, physical and mental

disabilities. This experience includes working

inpatient, outpatient, residential and in clinic

settings. I currently manage staff working with

people who have chronic/acute mental illnesses,

substance abuse disorders, situational and

stress-related. I have my Maryland State LCPC and

Approved Alcohol and Drug Supervisor Certification.

Education:

1997-2001 Johns Hopkins University-Honors

Master's Degree in Clinical Professional Counseling

University of Maryland-Honors

Bachelor's of Science Degree in Psychology

Professional experience:

4/2007-Present Maryland Treatment Centers

Program Director/Approved Alcohol and Drug

Supervisor

Leadership and management of three co-occurring

substance abuse programs and lead therapist

Operations and Administrations-Oversight of staff

productivity,

assistance with securing information needed for

government

contracts and leases; collaboration with monthly

billing;

completion of statistical reports; conduct

employee hiring and

terminations; enforcement of company/employee

policies

and procedures.

Marketing and Business Development-Maintain

relationships with

referral sources to assure effective clinical and

misc. service

delivery.

Conduct intake and assessments, communicate and

coordinate

wrap around services with other agencies.

Team and Individual Supervision-Clinical

staff/intern skill

development. Direct team meetings, coordinate

clinical/case

management develop a team approach and provide

clinical

staffing for clients.

Service Delivery and Client Care-Provide oversight

and

management of the referral and intake processes.

Provide

oversight of specialty services per contract

expectations of

co-occurring gender-specific treatment model; i.e.,

educational,

mental health therapy; as well as, individual.

couples and family therapy treatment.

9/2003-2008 Private Practice

Licensed Clinical Professional Counselor

Adlerian psychotherapy for adolescents and adults

with

acute/chronic mental health and substance abuse

disorders,

and short-term situational concerns.

8/2004-11/2007 KHI Services, Inc.

Lead Family Therapist

Supervised clinicians and provided therapy in an

outpatient

addictions program for adolescents and adults.

Provided family,

group and individual therapy, as well as education

and case

management. Followed up with insurance

authorizations as needed. Organized and maintained

client records for audits. Completed assessments

for adults and teens with substance abuse, mental

health and crisis intervention needs..

3/2001-8/2004 Dept. of Health and Human Services

Assertive Community Treatment Team

Psychiatric crisis intervention with individuals

and families in the community, for people with

chronic/acute mental illnesses and substance abuse

disorders. Developed treatment plans, coordinated

treatment with providers other resources, case

management, medication monitoring and assisted

staff in coordinating their work tasks.

6/1997-3/2001 St. Luke's House @ McAuliffe

House

Crisis Counselor

Therapeutic crisis intervention in a residential

crisis house.

Provided individual, group and family therapy.

Developed

treatment plans and coordinated services with other

providers.

Monitored medications, completed insurance

authorizations and

served to prevent client hospitalization or step

down from

hospitalization.

9/1996-6/1997 Community Support Services

Behavioral Counselor

Crisis intervention and case management for people

with

developmental and mental disabilities. Applied

behavioral

modification treatment with individuals and

families. Provided

medication monitoring, recreational and vocational

therapies. Also worked with special education

school administrators coordinating ITP's and IEP's

in school settings.

5/1991-9/1996 Montgomery General Hospital

Mental Health Specialist

Inpatient, outpatient crisis intervention included

group,

individual and family therapies for clients with

substance abuse

and mental health disorders. Provided educational

and stress

management classes. Developed treatment and case

management

plans, authorized insurance coverage, monitored

vitals and

medication; assisted in the Medication Clinic.

Organized the

National Depression Screening Program, for two

consecutive

years. Co-wrote and co-proposed Montgomery

General's current

outpatient adolescent program.

6/1986-6/1990 Dr. Sanders Berk-Private Practice

MD

Medical Assistant

Assisted doctor with medical treatment, maintained

patient record

and set up appointments. Preformed bookkeeping,

billing,

insurance authorizations and various receptionist

tasks.

Volunteer Experience:

Rock Creek Foundation

Regional Institute for Children and Adolescents

Mark Twain School

Suburban Maryland Psychiatric Association

On the Mental Health Association Provider list

Consultant with Montgomery County Council

Consumer advocacy speaker

NAMI member

Additional Information:

HIPPA Training

Medical Assistance training

CPR & First Aid training

Microsoft, Maryland State SMART and HATS (addiction statistics program)

computer training

Certification to monitor and administer medications (C-SAAC)

Nominee of the Gene Gardner Humanitarian Award for two consecutive years

Certificate of Appreciation by Montgomery County Council

Spanish studies for three years

Contact this candidate