JENNY BERCASIO

***** ********** ***** #*** *** Diego, CA 92128 858-***-****

abg7ca@r.postjobfree.com

Objective:

I am seeking a position that will allow me to utilize the skills I have while learning new

ones, and growing within the Company.

Summary of Qualifications:

University of San Diego., Paralegal Program SD,

CA

Current

Springfield College B.S., School of Human Services

SD, CA

3.6 GPA

To meet the needs of humans through the use of therapies, disciplines, and remedies to

problems and techniques. Strong desire to help people. Excellent ability in having

compassion, caring, understanding, and patience for people. Clear ability to keep

sensitive information confidential. Very effective communication skills. (Both written

and spoken) Special organizational skills, goal oriented, proactive, excellent at reporting,

and tremendously persistent.

Core Courses and Emphasis:

5 Issues in Research: Research concentration on behaviors of adopted children

6 Education Oppression and Resistance: How we have been shaped by our family

histories, educational, and human services institutions

7 Global Economy, Culture and Community: Understanding the holistic and

systemic level of analysis to understand the root causes of chronic problems

addressed by the human service system

8 Social Transitions and Alternate Visions: Worker’s rights, racial social justice,

and women’s rights

9 Preventive Holistic Health: Alternatives to the current health delivery system with

reference on how people deal with their own health care as it relates to primary,

secondary, and tertiary prevention.

10 Cross-Cultural Leadership: Interplay between race, religion, and culture within

societies and organizations

11 Human Services and Portfolio Development: Using personal life histories as case

studies, students examine a variety of issues that pertain to their own development

and acculturation.

Volunteer Work:

Scripps Hospital La Jolla, CA Volunteer in the Cancer Center

1996-1998

Certification of Appreciation

12 Greeting and welcoming patients and visitors to the cancer center

13 Providing support to patients receiving chemotherapy treatment

14 Providing emotional support to a newly diagnosed cancer patient

15 Providing emotional support to family members

16 Assisting hospital counselors and social workers with administrative work

Professional Experience:

Customer Service 08/09 – Present Stewart Title & Escrow

SD, CA

17 Answer, screen, and direct telephone calls

18 Deal with public and customer inquiries

19 Perform administrative and clerical support

20 Schedule appointments and maintain appointment diary either manually or

electronically

21 Organize meetings

22 Open Title Orders and type title endorsement

23 Enter data into filing software and research documents on line and on our network

Mortgage Consultant (04/07- 04/08) Wachovia Mortgage

Temecula, CA Mortgage Consultant (01/97- 01/01) Baja Realty

San Diego, CA

24 Originate and evaluate the potential of a home loan for the client

25 Obtain all personal information needed for the process of the loan

26 Input all information into the mortgage system and research for loan programs

27 Generate guidelines, programs, and rates

28 Meet with client to provide them with multiple options for a home loan

29 Open title and escrow

30 Providing adequate information between the lender and client

Mortgage Funder (01/01-04/04) Amber Financial San

Diego, CA

31 Generate mortgage documents and closing packages

32 Review loan files for accuracy and completeness as per company standards

33 Review loan documents from title companies for compliance accuracy and

completeness

34 Communicate with title agents and brokers to insure conditions which need to be

satisfied prior to disbursement

35 Ensure system data corresponds to document data and product guidelines

36 Order funds for closing

37 Perform data entry in company systems with loan and shipping information

38 Prepare closing documents using software applications

39 Send closing packages out to title companies

Professional Skills:

40 Microsoft Office - Microsoft XP - Power Point – Excel - Type 40 wpm

41 Calyx / Point - PC Lender Mortgage System - Use of a Mortgage Calculator

42 AFW- Sure close- Data Trace- Data Tree- Quicksilver- Title Profile

43 Telecommunication System -Answer Multiple Incoming Lines

44 Bilingual in Spanish

Education:

University of San Diego, Paralegal Program Current

Springfield College, B.S. 02/08 – 06/10

School of Human Services, San Diego, CA

Maric College of Medical Careers, Certificate 01/96 – 01/97

Medical Administration, San Diego, CA

San Diego, Mesa, and Miramar Community College 09/91 – 12/94

General Education, 42 units, San Diego, CA

References:

Brian Stockert (619) 388-

2780

Instructor – Springfield College, San Diego, CA

Acting Vice President of Student Services – Mesa College, San Diego, CA

Acintia Robinson

Community Outreach Representative – UCSD, San Diego, CA (619) 721-

2653

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