Administrative Assistant Customer Service

Heather Ann Evans

***** **** ***. *., ***** Grove, MN 55369 United States

Tel: 612-***-****

Email: abg7bu@r.postjobfree.com

Objective:

I am an experienced office worker with exceptionial people and office

skills. I have over fourteen years of office experience with the

knowledge and ability to function as an integral member of a team. I am

flexible, punctual, accurate and extremely adept at learning new skills

and adapting to new environments quickly. I am experienced at providing

high quality in design and implementation of new procedures and processes.

I am also able to provide exceptional phone presence as commented by

peers and clients. I have excellent attention to detail and the

ability to multitask in an often chaotic and competitive environment and I

have experience in creating a structured and well orgainized work place.

Key Qualifications:

Answer multiple incoming phone lines, Type 60 -70 WPM with 96%

accuracy, advanced knowledge of MS Word, Power Point, and 10 key.

Ability to learn and adapt quickly to any softwear and procedures. I

have Filing, Mail room and Copy Center Knowledge. Knowledge if MS

Excel, Access, Oracle, Outlook, Abacus, Law Office Suite and SmartDraw

software.

Education:

2010 - Kaplan University - Associate Degree in Paralegal Studies

1995 - Ridgewater College - Legal Secretary Diploma

Employment History:

Entegee Engineering, Crystal, MN April 21 - June 23

Van Sickle Allen Associates - Back up Receptionist and Marketing

Assistant

Mar Cor Purifications - File Clerk

Answered phones, helped in the Marketing Department. Filed and

organized files and arranged for them to be shipped out.

Dahl Consulting, Little Canada, MN Sept. 2010 - Jan 2011

Target Commercial Interiors - Receptionist

I answered phones, greeted clients, sorted and distributed mail, kept

the phone lists updated, stuffed checks, and invoices, ran a credit card

machine, as well as ringing up purchases of stock and non stock

items.

Dahl Consulting, Little Canada, MN March 2010 - Sept. 2010

Target Corporation - Administrative Assistant

I supported 5-7 managers, I scheduled meetings, faxed and copies

requests. I on-boarded and off-boarded employees and contractors. I

typed up agenda's, ordered catering, helped set up for meetings, typed up

documents and scheduled conference rooms.

ProStaff Temporary Minneapolis, MN July 2009 - March 2010

Temporary Position - Provell Inc. (Receptionist/Mail Room)

Temporary Position - Mpls Convention Center (CSR Greeter Self

Registration Booth)

Temporary Position - Chamilia (Packaging)

Temporary Position - Capella University (Data Entry)

Temporary Position - Medtox Laboratories (Receptionist)

I answered many incoming phone lines, opened mail, made copies, faxed

faxes, updated books, greeted clients and guests, locked up the office at

5 pm. Answered phone calls in a timely manner. I am completely

professional with regards to confidential information. Handled all

problems with quick efficiency.

Robert Half Legal, Minneapolis, MN Apr. 2008 - Apr. 2009

Administrative Assistant - Temporary

I worked in a variety of legal offices giving support to their Legal

Departments, File Rooms and office support. The ability to multi-

task is a crucial part in supporting the department. Responsibilities

include: Excellent data entry skills noted on performance evaluations.

Followup with clients using great Customer Service skills. Excellent

ability to work independently. Motivated to getting the job done

accurately, correctly and with a smile.

Excel Title, Maple Grove, MN Feb. 2004 - Feb. 2007

Receptionist/Office Support

Assisted the Production Department with recording and tracking

Mortgages. Answered Phones, Scheduled closings, and assembled closing

files. Provided client services as requested, provided back up training

for answering the multi-incoming phone lines.

Masterson Personnel, St. Louis Park, MN June 2003 - Nov. 2003

Temporary Assistant

Created and Coordinated the Abstracting Department at Excel Title,

promoted to Manager and Supervisor of Order Processing Department.

Excellent problem solving skills.

Additional or other related experience:

Feb. 2000 - Apr. 2003 RMS, Inc., Coon Rapids MN - Office Support

June 1999 - Jan 2000 EWBlanche, Bloomington, MN - Actuarial Assistant

- Temp

Feb. 1996 - June 1999 Kinney & Lange, PA, Minneapolis, MN -

Receptionist/Office Support

Contact this candidate