KUNAL ROY
Kuramathi Island Resort, C/O Universal Resorts,Maldives
E-mail: abg75a@r.postjobfree.com
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Objective
To have a career where my abilities are best utilised and challenges me finally enabling
me reach to my personal goals and to serve to my best the organization which offers me
the opportunity to do so.
Current employment status:
Company: Universal Hotels & Resorts
Posting: Senior Executive Housekeeper, Kuramathi Island Resort, Maldives
Joining Date with the Kuramathi: 22nd June, 2009
Current Job Responsibilities:
Strategic-
Setting up an efficient Housekeeping Department
Scheduling
Staffing
Training & motivation of Sub-ordinates
In process measures
Inter-Departmental Coordination
Customer relationship management
Innovations
Drafting SOPs
Operational-
Handling guest Rooms
Complaint Handling
Maintaining Public areas
Laundry
Pest Control
Mini bar
Additional Responsibilities –
Overlooking Housekeeping operations of Maafushivaru Resort, Maldives. It is a
50 room 5 Stars resort with 3 Food & Beverage outlet and a Spa. Also did the re-
opening of the resort after going through a complete renovation & upgrading it
from 3 Stars to 5 Stars.
Worked for Pre-opening of a 30rooms luxury boutique resort in Maldives with
Universal Group and also overlooking Housekeeping operations of the resort.
Work Experience
Worked as Housekeeping in-charge at Taj Deccan, Hyderabad (Jan, 09-June, 09).
Hotel had 151 rooms with 4 F&B outlets, Retail shops and Banquets.
Worked with Taj Deccan, Hyderabad as an Assistant Executive Housekeeper
(April,2008 – Jan,09)
Worked with Taj Deccan, Hyderabad as an Assistant Housekeeper (July,2007 –
April,2008)
Cross Exposure Training at Taj Coromondal, Chennai
Completed One year of Taj Management Training Programme - Housekeeping
with the Indian Hotels Company Limited.
(Training programme based in Delhi in Taj Mahal Hotel, Taj Palace Hotel & Taj
Ambassador), 2007
20 Weeks of Industrial exposure in Marriott Welcom Hotel, New Delhi in 2004.
Educational Qualification
B.Sc. in Hospitality and Hotel Administration from The Institute of Hotel
Management, Catering Technology And Applied Nutrition, Kolkata (IHM,
Kolkata),(2003-2006 Batch)
Completed Class XII from Dayawati Modi Academy with 80% marks in science
stream, 2003
Completed Class X from Dayawati Modi Academy with 78%, 2001
Workshops Attended
Train the Trainer workshop organized by Taj Hotels facilitated by Mr. Prashant
Khullar
The Effectiveness workshop organized by Hotel & Restaurant Association Of
Rajasthan facilitated by Mr. Arun K Aggarwal
Junior Management Development workshop organized by Taj Hotels facilitated
by Mr. Ramesh Takulia
`People skill in hospitality Management` workshop organized by Corporate
Learning and Development-Taj hotels facilitated by Faculty of Management
Studies, New Delhi.
Personal Details
19th June ‘85
Date of birth
Nationality Indian
Marital Status Married
Father’s Name Mr. Tapan Roy
Permanent Address E-137, B.K.Dutt Colony, near Safdarjung
Airport, New Delhi-3.
Language Proficiency English, Hindi, Punjabi, Bengali
Passport No. G8694381
Achievements
Got Taj Award for Business Excellence (TABE-2007-08) for best housekeeping
team in Business SBU.
Dayawati Modi Academy scholarship winner for the year 2001
Dayawati Modi Academy scholarship winner for the year 2002
Topper of Young Buds Association Math’s Olympiad (senior level)
References –
1. Mr. Mahesh Aiyer – Chief Operating Officer – Lemon tree Premiere
Email - abg75a@r.postjobfree.com
Directly reported to him at Taj Deccan. He was the General Manager of Taj Deccan,
Hyderabad.
2. Mr. Arul Mani – Director Learning & Development – Taj Gateway hotels.
Email – abg75a@r.postjobfree.com
Completed Housekeeping Executive Development training at Taj Hotels, under his
able supervision and he was responsible for keeping a track of our growth with the
Company.
Date:
Kunal Roy
Signature