Zoe Ann Tyrrell
**** ******* ******, ****. ***
Des Moines, Iowa 50315
Phone:515-***-****
Email:************@*****.***
OBJECTIVE: Seeking a career in the administration field.
WORK EXPERIENCE
Iowa Department of Natural Resources March 2011 -
Present
Advanced Clerk - Law Enforcement
. Data Entry
. Create participant identification cards
. Make corrections and update the Excel spreadsheets and Access
databases
. Process packages for mailing
Iowa Department of Revenue April 2010 - June 2010
Data Entry Operator
. Entered State and Federal tax returns
. Verified tax returns for accuracy
. Followed up and corrected errors made on tax returns
Employers Mutual Company April
1986 - January 2009
Data Entry Operator/Mail Clerk - Human Resources
. Entered insurance policies into Microsoft Word
. Entered employee performance reports into Word
. Processed incoming and outgoing mail
. Delivered mail to appropriate departments
. Sealed and stamped envelopes
JOB SKILLS
. Work independently without supervision
. Dependable and flexible
. Strong work ethic
. Computer knowledge including data entry, ten-key, Microsoft Outlook,
Access, Word, Excel
. Detail oriented
. Experienced in filing
EDUCATION
Des Moines Area Community College
Certificate - Clerical
Ankeny, Iowa
PERSONAL AND PROFESSIONAL REFVERENCES
Ben Berka, Shooting Sports Coordinator, Iowa Department of
Natural Resources
Kim Biddle, Public Service Executive, Iowa Department of Revenue
Tiffany Coleman, Development Director for Urbandale Development
Association
Patricia Wright, Supervisor, Employers Mutual Company