Customer Service Administrative Assistant

Suzette Coursey Mobile: 913-***-****

P.O. Box ***131 E-mail: abg70d@r.postjobfree.com

Shawnee, Kansas 66286

Qualifications

Outstanding customer service and communication skills

Motivated, self-disciplined, personable and adaptable

Organized, responsible and dedicated

Excellent in team-oriented work environments

Able to coordinate multiple activities and duties

Career Experience

Galen School of Nursing, St. Petersburg, FL Jan 2010-April 2011

Front Receptionist

Answer all incoming calls, greet visitors to school

Processing of daily transactions

Respond to students, faculty and staff needs

Inventory control and ordering

Utilizing MS Word, Outlook, Excel and CampusVue

Morgan Stanley Smith Barney, St. Petersburg, FL 2008-2009

Morgan Stanley, Kansas City, MO 2006-2008

Client Service Associate

Respond to client and team leaders’ needs, processing of daily transactions

Assisting clients opening accounts, insurance policies, and annuities

Maintaining accounts, processing client pay outs

Create and maintain reports and flow charts

Client and business meeting scheduling

Professional credentialing and Accounts payable

Receptionist, Filing, record-keeping and related clerical duties

Utilizing MS Word, Outlook, Excel, ACT and Boss

Interventional Spine Medicine, Barrington, NH 2004-2005

Administrative Assistant/Front Desk Coordinator

Professional credentialing and Accounts payable, Daily cash control

Receptionist, patient scheduling, insurance confirmation

Filing, record-keeping and related clerical duties, Office inventory control

Utilizing MS Word, Outlook, Excel and QuickBooks

Morgan Stanley, K.C., MO 2003-2004

Scott and Weber Wealth Advisor Team

Client Service Associate

Merrill Lynch, Leawood, KS 2002-2003

Scott and Weber Wealth Advisor Team

Client Service Associate

Linda M. Johnson, M.D., PhD., Overland Park, KS 1997-2001

Medical Office Manager

Receptionist, patient scheduling, insurance confirmation,

professional credentialing, medical and office inventory control,

daily cash control, filing and other clerical duties on MS Word, Outlook, Excel

Education

Johnson County Community College – Overland Park, KS

1997-1999 – Medical Terminology and Business Management

Hesser Business College – Manchester, NH

1990 – Business Management Certificate (Dean’s Academic List)

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