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Customer Service Manager

Location:
San Diego, CA, 92122
Posted:
July 06, 2011

Contact this candidate

Resume:

Veera Vala

Email: abg706@r.postjobfree.com Phone: 858-***-****

Objective

Quest to work in a professional environment, which will offer a high level

of challenging responsibility and opportunity to contribute significantly

to the growth of the organization by exploring my educational background

and experience as well as to develop additional skills.

CORE STRENGTHS

. People Management and Relationship Building ability.

. Confident and poised in interactions with individuals of all levels.

. Computer Knowledge in MS Applications.

PROFESSIONAL EXPERIENCE:

Working in Soft HQ Inc. as Scientific Recruiter from 7th May 2010 till date

. Have worked on the requirements of clients like Wipro, Accenture, and

Infosys.

PROJECTS

HR SOFT HQ INC.

Manager/Recruiting

(Scientific) DURATION: May 2010- ongoing

Responsibilities:

Develop recruiting strategies designed to identify qualified

candidates

Evaluate candidates' strengths compared with clients'

requirements

Identify, select and recommend the best candidate for the

client requirement

Assess and investigate contractor related problems, and

administer performance counseling, coaching, and disciplinary

measures when necessary.

Work with Account Managers to identify top accounts, target

skill sets, key market segments, and to assess clients'

staffing requirements.

Maintain relationships with existing and potential client

contacts to provide customer service, gain industry

knowledge, and get referrals and sales leads

IBERIS INC.

DURATION: June 2006 - May 2007.

Scientific Responsibilities:

Recruiter

Scheduling interviews, briefing and debriefing candidates

before and after interviews.

Maintaining timely documentation of all conversations with

candidates within our internal database.

Assisting in generating leads from conversations with

candidates.

Posting job descriptions on job boards, and tracking. .

Utilize creative sourcing techniques and network with active

consultants.

Maintain relationships with candidates and customers to build

knowledge of needs and opportunities.

Determine applicant qualifications by interviewing

applicants; analyzing responses; verifying references;

comparing qualifications to job requirements.

Evaluate applicants by discussing job requirements and

applicant qualifications with account managers; interviewing

applicants on consistent set of qualifications.

EDUCATIONAL BACKGROUND

Year Degree / Institute / School, GPA / % Remarks / Subjects

Certificate City

- Forensic Serology and DNA,

2009 Masters of National Advanced Forensic

Science, University, 3.33 Toxicology, Forensic

Forensic Science California, USA Anthropology, Trace

(Criminalistics) Evidence, Forensic

Pathology, Principles of

Forensic Medicine,

Photography

- Advances in metabolism and

2006 Masters of Gujarat University, regulation,

Science, 3.82 Biosynthesis and regulation,

Microbiology India Bacterial genetics and

plasmid biology, Genetics of

microorganisms, Enzyme

characterization, In-vivo

behaviours and application

of enzymes, Bioinformatics

-Bacterial Genetics and

2004 Bachelors of M.G Science Molecular Biology, Bacterial

Science, Institute, 75% Metabolism, Immunology and

Microbiology/Chem Gujarat, India Clinical Microbiology,

istry Virology and Mycology,

Industrial Microbiology,

Microbial Technology,

Microbial Diversity

Microbial Physiology

EXTRA-CURRICULAR ACTIVITIES

. Active participation and organizing cultural activities and College

fest.

. Active Participation in Center for Environment Education(CEE)

. Participated in CYWEN (club of youth working for environment) operated

by CEE.

Personal Details

Gender: Female

Languages Known: English, Hindi, and Gujarati

Address: 9120 Judicial Dr. Apt # 7112

San Diego, CA - 92122

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