Manager Quality Control

CATHERINE CARRELL

**** ********** ***, *******, ** 48228

Home: 313-***-**** / Cell: 313-***-****

******************@*****.***

OBJECTIVE Seeking an entry level position in the field of IT where

valuable experience can be gained and education can be

utilized.

WORK HISTORY Contract Musician

2006/Present

. Traveled throughout Europe and United States

. Participated in public relations events

. Organized various events

. Assisted with coordination of scheduling

Detail Manager 2006

Teph Seal Auto Appearance, Farmington, MI

. Manage and trained team of 15 employees

. Set and maintained work schedules

. Completed daily business tasks, weekly payroll and

invoicing

. Inspected work performance to ensure customer

satisfaction

. Improved relations and service quality between

department management

Weekend Detail Manager

2001/2006

Star Auto Wash & Detailing, Detroit, MI

Office Manager & Assistant Account Executive

1997/2001

Cidar Incorporated, Novi, MI

. Implemented and developed office management systems

. Assisted sales engineers with proposals, presentations, and associated

meetings

. Coordinated internal and external communications while overseeing

daily office tasks

Detail Manager 1986/1997

Star Auto Wash & Detailing, Detroit, MI

. Managed and trained 20-person operations group, maintained budgets,

and customer billing

. Performed employee evaluations, implemented daily operations with

internal quality control

. Increased customer and car dealership volume

. Sustained increased profitability through services

EDUCATION Henry Ford Community College, Dearborn, MI

Graduated May 2011

Associate in Applied Science Degree

Computer Information Systems - Network Administration

University of Michigan, Dearborn, MI

Graduated April 2003

Bachelor of General Studies Degree

Areas of Focus:

. Management Information Systems

. Organizational Behavior

Henry Ford Community College Studies

. The Cisco Networking Academy

. A+ CompTIA, Hardware and Software training

. Trouble shoot and diagnose network problems

. Setup, cable and configure small office network

. Configure and trouble shoot common hardware and

software problems

. Maintain general functions of Microsoft Server 2008.

Contact this candidate