Human Resources Director

Paul S. Firth

Home 949-***-****

Cell 949-***-****

abg6w5@r.postjobfree.com

SUMMARY OF EXPERIENCE

A results-driven HR problem solver, with the proven ability to provide

solutions to HR related problems. Achieved a progressive Human Resources

career in the hospitality industry, with a leading hotel company.

Experienced in resort, convention, and business properties, in both union

and non-union environments. Specialized in HR technology applications and

systems, as well as California labor and employment law.

CAREER HISTORY

HYATT HOTELS AND RESORTS

Hyatt Regency Orange County Garden Grove, CA

Director of Human Resources Sept 2006 to March

2011

. Effectively lead the oversight and direction of the entire Human

Resources function for this 654-room hotel with 51,000 square feet of

meeting space and 400 employees, located in the Disneyland Resort

District.

. Completed short and long term strategic planning for the HR department,

in the areas of workforce planning, affirmative action planning,

recruiting and staffing, wage and salary administration, benefits,

employee relations, training and development, and coaching and counseling

of employees with a focus on increasing employee engagement. As a

result, the hotel operation met financial goals while increasing customer

service levels and maintaining a high level of employee morale and a non-

union environment.

. Served as the Pilot location for launch of a new company-wide Workforce

Management System (WMS) - "Work Brain" time and attendance system,

utilizing new biometric time clocks. Assisted in creating the system,

which increased efficiencies in scheduling, timekeeping and benefits

processing and record keeping for the entire Company.

Hyatt Regency Irvine Irvine,

CA

Director of Human Resources Oct 1990 to Sept

2006

. Successfully managed the HR function during the acquisition (takeover

from Hilton) of this 536-room property, located near John Wayne/Orange

County Airport.

. Accomplished the Company's first very successful takeover of a large

property managed by a direct competitor.

. I was chosen as the Pilot location for roll out of ADP Enterprise, a new

company-wide HRIS system. This resulted in improved use of technology

for employee record keeping and payroll processing for all North America

Hyatt properties.

. My role as a Taleo Coach and Trainer upon rollout of this new on-line

application system, improved our recruiting and selection process and

achieved increased accuracy of applicant tracking for Affirmative Action

reporting.

Paul S. Firth, page 2

Hyatt Regency Oakland Oakland, CA

Director of Human Resources Jun 1988 to Oct

1990

. Developed HR strategies, administered HR policies and procedures, and

negotiated a new union contract for this downtown property, directly

connected to the Oakland Convention Center.

Hyatt Regency Grand Cayman Grand Cayman,

BWI

Director of Human Resources May 1986 to

Jun 1988

. Selected to be the opening HR Director for Hyatt's first Caribbean

resort. Was sent to the island six months before opening to research the

local labor laws and staffing opportunities.

. I became an expert on Cayman Island immigration matters, and coordinated

the work permit application process to import the entire opening

management team, and hourly staff that could not be hired locally. As a

result, the opening was a huge success.

Hyatt Regency Islandia San

Diego, CA

Director of Human Resources Dec 1981 to

May1986

. Directed the entire HR function of this unionized resort property on San

Diego's Mission Bay, located directly across from Sea World.

. Resolved major labor relations issues by withdrawing from bargaining

association membership to negotiate stand alone contract, while dealing

with problematic business agent.

Hyatt Regency Atlanta

Atlanta, GA

Assistant Director of Human Resources Nov 1980

to Dec 1981

. Assisted the HR Director of this unionized flagship Hyatt property with

the first advanced atrium architecture design. Earned promotion to my

first HR Director role.

Hyatt Regency New Orleans New Orleans,

LA

Employment Manager/Employee Relations Specialist Jun

1978 to Nov 1980

. Started as a Corporate Management Trainee after graduating from the

University Of Massachusetts (Amherst) with a degree in Hotel and

Restaurant Management. Was promoted off the training program early to

begin my HR career.

ADDITIONAL RESPONSIBILITIES

. Audited HR Compliance programs of other Hyatt properties

. Benefits Coach for multiple Hyatt locations

. Affirmative Action Coach and Trainer with responsibility for 10 other

Hyatt properties

. ADP IPP Human Resources Information System coach and trainer for multiple

locations

. Member of Meal Break task force for California Hyatt properties to

determine proper application of the State meal and rest break

requirements for all California Hyatt employees

. Certified as California Sexual Harassment Prevention Trainer for managers

and supervisors

EDUCATION

University of Massachusetts (Amherst) 1975 -

1978

B.S. Hotel, Restaurant and Tourism Administration

Framingham State College - Liberal Arts/Business 1973 -

1975

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