Manager Sales Representative

NIKKI HAMMOND KILBURN

***** *******.** ( Lexington, AL 35648 ( 256-***-**** ( **********@***.***

EDUCATION

University of North Alabama, Florence, AL

Bachelor of Science- Merchandising, Marketing (December 2004)

SUMMARY OF QUALIFICATIONS

I have over five years of experience working with the public in a fast pace

environment. I am a motivated and enthusiastic worker, professional in

appearance and presentation, high-energy, positive driven for success and

have strong leadership skills. I have the ability to work well in a teaming

environment. I am experienced with supervising employees, direct customer

interface, and office equipment. I have the ability to learn quickly and

have the drive to be a successful and productive individual.

WORK HISTORY

Volunteer Hospice, Waynesboro, TN

Marketing (Sept. 2008-June 2011)

. Develop and coordinates programs designed to promote Volunteer Hospice

services to the community.

. Build relationships with community organizations-churches, social

groups, and senior residences-and through these relationships, educate

community members about the services hospice provides, and the ways

hospice can support patients and families facing life-threatening

illnesses.

. Promote education of community leaders, and will help overcome any

misconceptions about hospice.

Lincare, Lawrenceburg, TN

Sales Representative (Aug. 2007-Sept. 2008)

. Establish and maintain a relationship with referral sources in the

medical community.

. Responsible for obtaining a predetermined number of oxygen

referrals per month. Conducts in-service for referral sources

educating them in the use and application of Lincare equipment.

. Follow up on referral sources or patients to identify problems with

product or services and report to management.

. Assist the centers in the assurance of clean paperwork before

information is sent to reimbursement offices for billing and

collection activities.

Browns Ferry, Athens, AL

Business Support Representative (Oct. 2005 - June 2007)

. Use computer competency and interface skills to control and

distribute Work Orders in a very fast paced, schedule driven

environment. This position required interface with many departments

and a variety of personalities. The position required the learning

and use of several databases and electronic applications. There was

a high level of accountability for accuracy and location of records.

. Performed both standard and non-standard transactions in support of

management support.

. Ensured/coordinated entry of required data/schedules into various

information and business reporting systems.

. Possessed nuclear security clearance.

Abercrombie & Fitch, Huntsville, AL

Assistant Manager (Mar. 2005 - Oct. 2005)

. Supervised 40+ brand representatives in two stores in a very fast

paced and demanding environment.

. Responsible for store opening and store closing and monitoring all

brand representatives throughout the day.

. Scheduled 40+ brand representatives in a constantly changing work

schedule each week.

. Performed various managerial roles including stocking, shipping,

presentation, scheduling, and visual merchandising.

. Worked directly with the store manager and district manager to

coordinate stocking, shipping, and presentation of all products.

. Attended daily conference calls with the district and regional

managers to discuss productivity, sales, and new business plans.

. Worked in a team environment where flexibility is a must.

. Monitored sales to coordinate daily scheduling and shipping of new

products.

Clubs/Honors

. HES Forum 2003-2004

. HES Club 2003-2004

. Cheerleader Scholarship 2000-2001

. Martin Luther King Scholarship 1999

COMPUTER SKILLS

. Microsoft Word

. Microsoft Excel

. Microsoft PowerPoint

. Microsoft Access

. Windows XP

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